| Author |
O2 P900'ers UNITE!!! |
josepho
Joined: Dec 21, 2003
Posts: 38
PM |
The cheapest O2 tariff is O2 Leisure Time at £15ppm. This gives you 500 mins. off peak to O2 mobiles & landlines, and 25 mins. off peak to other networks. No texts included in this tariff.
As for Data 5, this is no longer available on new connections, as of either October or November, can't remember which. It would give you 5MB of data for £12, on top of your voice plan. I took it because I got discount on it, which made it good sense. They do still offer Data 5, but only as a standalone data tariff. The price has actually reduced to £8ppm, which is pretty good. You won't be able to move down to this tariff, at least not within the first year. I think this is the case anyway. I enquired about it before regarding my XDA and was told " you can change the xda to a data only tariff but only if the contract has run its full 12 months". This situation was slightly different though, because the staff XDA price was dependent on tariff: voice tariff was £99, data-only made it £199, so this might've affected their reply. However, as I say, I don't believe you'll be able to do it, but if you can then great!
This page details the O2 data plans (with a heavy business focus): http://www.o2.co.uk/business/tariffs/datatariffs/0,,203,00.html
I think (if my memory serves me correctly) that any calls made from a data-only tariff are charged at the prevailing rate for O2 100 (10p anytime O2 & landlines, 40p anytime X-net).
Oh, and something else, I remember a discussion on this thread about O2 customer services call charges. O2 contracts (well, certainly those taken out from O2 directly) do include calls to 0870 calls... also, there is no 50p per minute charge once you're connected. You'd be right in saying that calls to O2 Online customer services are charged at 50ppm, but that's an 090 number, so does NOT affect calls to normal customer services (for customers connected to the DISE & Geneva billing systems).
Cheers guys!
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Jah
Joined: Jun 22, 2003
Posts: > 500
From: UK
PM |
josepho
Man many thanks for all the information - very useful.
Seems to me that when one phones O2 CS, the IT systems do not seem to include info on when you started the contract and therefore in some cases the CS person will be happy to reduce the tariff to £15/£16 (off peak/peak) while in other cases they wont as they know that the P900 is a newish phone. I found that woman CS persons work harder to please (!!!) and therfore more likely to change the tariff.
Join the 'dots' and see what happens |
IndianaBlues
Joined: Dec 22, 2003
Posts: 1
PM |
Does anyone know:
a) Whether Vodafone stores still offer price matching on local handsets
b) Whether they have a minimum term on a fixed tariff if you buy direct from themselves?
When I got my T68m they had it in the shop for £199 but I got it for free due to price matching, and I'm pretty sure I didn't have to stick to the tariff I wanted either...just an idea of getting around the O2 issue... |
josepho
Joined: Dec 21, 2003
Posts: 38
PM |
@jah
As far as I'm aware, CSRs can view when you started your contract, but it's probably in a different menu or something, so sometimes if they're lazy the won't even check... other times they will. I think someone might've hinted at it before, but O2 Account Management (www.accountmanagement.o2.co.uk) does have a tariff change option. If you can get registered for that then that might be a good way to go about the tariff change. Even if you don't get it down before 3 months £270 over the year ain't too bad for such a phone, eh?
While I'm at it, can anyone tell me if there's any way to get Esato to send email messages to tell you a thread's been updated? I'm so used to it from HoFo that I can't be assed checking all the time!
Cheers! |
ainamrev
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
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Vodafone allow you to chang tarrif once a month free of charge.
account management sucks they never emailed me back!
how do i find out how many minutes i have left for the month?
[addsig] |
josepho
Joined: Dec 21, 2003
Posts: 38
PM |
As I say, I've heard mixed reports about Account Management. I think it might actually depend what billing system you're connected to, although seems it would be good manners to at least let people know they can't use it.
Apart from that, calling CS is the only way to find out how many minutes you've used/got left.
O2 allows tariff changes up to once per month as well, though usually imposes a 3-month no-change-down policy, to allow for bigger handset discounts on higher tariffs.
Cheers! |
ainamrev
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
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i'm shcoked even orange and T mobile allow automated account information from a touch of a few buttons which is very quick this is so crap! its a huge flaw in O2!
i managed to regiseter on Online Tmobile account management in 2 days.
[addsig] |
kev.morris
Joined: Jul 02, 2003
Posts: 291
From: Derbyshire, England
PM |
i registered with o2 account management 6 days ago and i havent heard a thing yet
This message was posted from a P900 |
ainamrev
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
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not surprised mate
[addsig] |
kev.morris
Joined: Jul 02, 2003
Posts: 291
From: Derbyshire, England
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back to plan a i think, ill give customer services another ring (when ive got a spare 30 mins) and see if its second time lucky. And now for something completley different, how do you add smileys to posts on a p900 when using the virtual keyboard? i cant seem to do it
This message was posted from a P900 |
ainamrev
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
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ha ha ha cant you use hand wrigting recognition so much faster / easier!
any way cancel the key board look at the bottom of the text canvas you can see a smiley tap it and select the many many slimeys..
[addsig] |
kev.morris
Joined: Jul 02, 2003
Posts: 291
From: Derbyshire, England
PM |
i havent mastered it yet, still awork in progress. when i cancel the keyboard, all i can see is username,password etc. no smily symbol
This message was posted from a P900 |
ainamrev
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
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silly me thought you meant whilst texting or emailing using the p900 UI
any way you need to learn the codes for the smileys use the FAQ ESATO guide when your on your PC to mull over the Icon codes
[addsig] |
kev.morris
Joined: Jul 02, 2003
Posts: 291
From: Derbyshire, England
PM |
Thats a shame, i could do it on my t610 without having to type a code in,nevermind. Back on topic how many times did you have to call o2before they lowered your tarrif?
This message was posted from a P900 |
_dg
Joined: Sep 30, 2003
Posts: 38
PM |
There does not appear to be anything written in the O2 contract that mentions any need to wait 3 months before downgrading. If you look on the O2 website, it even mentions that if you downgrade in the first 3 months, then you will lose the free 400 texts offer.
This implies that downgrades are possible.
If you get no joy from the CS operator, nor from a supervisor, then you should inform them that you request a downgrade [from today], and you will pursue any overcharge as a result of them not downgrading you to your selected tarriff via trading standards or civil court. Send a email and recorded delivery letter.
Further, if they do not downgrade, and charge you for a higher tarriff, then you could consider the contract null and void, as they have made a material breach.
I notice that the cheapest tarriff is a buisness one for (I think) £11.49 p/m |
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Posted: 2003-12-22 14:27
