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How do i get my money back? |
Paulinebling
Joined: Dec 09, 2007
Posts: 0
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I run the support group on ebay for those who have been scammed and just wanted to introduce myself.
I am currently helping 54 members to get justice and there are a number of scam sellers involved. The numbers are rising daily and I am also approaching people who have been ripped off to get as much support and help. There are many [probably 100's] out there who have suffered at the hands of these scumbag sellers, just hope that I can get to them all. |
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andr3w1984
Joined: Dec 06, 2007
Posts: 50
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Sorry to hear about this. I hate ebay users that continue to rip people off but it's only a matter of time before they get caught.
Current Phone: W910i with 1GB M2 |
Dixy_Wixy
Joined: Nov 24, 2007
Posts: 0
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Hi Pauline,
Are you an official Ebay Employee? or are you just a volunteer.
What can you do to help?
Are you just looking at seeing these people put away, or do you help the victims get there money back?
Can I also ask how you found out about this forum Thread?
Dixy
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Paulinebling
Joined: Dec 09, 2007
Posts: 0
PM |
Hi Dixy Wixy, I am a volunteer, certainly don't work for ebay!!! I help on the ebay Community Question and Answer Boards on a voluntary basis and in September 2007, a member posted that they had been ripped off for tickets. On the strength of that post and my experience with ebay, I set up a group to help those in a similar situation and now am working hard to get justice. I want my group members to work towards getting the sellers prosecuted and, hopefully, thier money back.
One of the members of the group posted a link to this post which is how I come to be here.
[ This Message was edited by: Paulinebling on 2007-12-09 14:27 ] |
Dixy_Wixy
Joined: Nov 24, 2007
Posts: 0
PM |
Pauline,
I have a list 17 of people who like me have been ripped off By debbie ann shepherd AKA LION*HEART*
What can you do for us?
You say that you are currently helping Others, what is happening exactly and how. Do you have a link to a forum or website that these people are sharing info.
If you think you can help us too then please give details of how.
Dixy |
sberrisford
Joined: Dec 10, 2007
Posts: 0
PM |
hi all,
yes, here is another one. I bought 2 take that tickets for £354 in July, and clearly they are not going to come.
I have followed all of the info on here and spoken to PC West and Hull police this morning. I have also left a message on the BBC Watchdog answer machine - you can get the number from www.bbc.co.uk/watchdog
Also, has anyone had a paypal refund when paying with paypal funds (not via a credit card) ???
I think ebay and paypal are not wanting to pay out on this one, and it seems from what Hull Police told me this is the case. They also told me that they are estimating well over 50 people being conned and the amount over £30k
Lets all keep on it, especially to ebay and paypal who deserve all the bad publicity they can get, as they are not making this easy
All the best
Simon |
Paulinebling
Joined: Dec 09, 2007
Posts: 0
PM |
Hi again Dixy,
Thanks for your comments. I oversee the group and can offer advice and guidance as to how to reclaim money back from Paypal [if within the time limits], how to report sellers to both the police and ebay and researching seller history to bring as many members to the group to substantiate the cases and for those members to work together with a common complaint.
Our latest new member is one of the police force that are investigating seller matrixman666 so things are happening.
I have approached both the National press and Watchdog with details but am sorry to say that neither have responded to date.
In terms of what I can do, basically liaise with the members and the police to get a result, both refunds and prosecution. I have endlessly reported scam auctions/scam sellers to get them removed from ebay.
Some buyers come along and they are naive to the ebay/Paypal claims system so I can help in that aspect too.
The link to the group is as follows:-
http://groups.ebay.co.uk/clubcategory.jspa?categoryID=18000000826
There are currently 59 members. |
Dixy_Wixy
Joined: Nov 24, 2007
Posts: 0
PM |
Pauline,
Does your support group know much about the Debbie Ann Shepherd lion*heart* case ?
This is the one we are all here about. This case seems unique to me because the seller actually lived at a known address in Hull, untill a few months ago... No false Identity here we think. The police seem quietly confident in catching this fraudster fairly soon...
Please tell me, what is your take on Ebay allowing people to Use the Title power seller... giving Buyers a false sence of security. We were all taken in by this supposidly trusted seller. Do you beleive Ebay could be at fault here, even Liable under the trades description act??
Dixy
Please excuse my spelling |
Paulinebling
Joined: Dec 09, 2007
Posts: 0
PM |
Hi again Dixy,
re:- Powerseller status, this is based upon generated income i.e. a seller gets granted this when they sell over a certain amount of money and then keeps their sales/income within a monthly target. They must also have pretty clean feedback so, although the title sounds grand, it is not!! Many buyers are duped into believing that a Power Seller is some sort of ebay God!! I will say that, in general, there is no problems but ebay do need to address this to stop these people continuing to trade. The saddest part is that some of the ticket buyers left positive feedback months in advance saying "Can't wait for the tickets to arrive, very helpful seller" etc which gives a completely false impression and, future potential buyers may not spot the flaw as, how many buyers really go through all the feedback? [I do!!]
Re lion*heart*, yes, this seller is being investigated and is at the top of the scammers list. She was the 1st seller discussed by the group and the reason the group was set up.
Finally, Ebay do not check every individual listing and the only way that action can be taken is if they are reported, I spend hours reporting illegal listings and rogue sellers but it is such a big problem that I simply do not have the time to sift through 100's of listings to report. The more reports, the more seriously ebay willl take it but why should it be that way? Depending on members to report listings is disgraceful and there should be stringent checks in place BEFORE a member can even get to the listing stage.
Sorry that was long-winded, off to work now!! |
Dixy_Wixy
Joined: Nov 24, 2007
Posts: 0
PM |
Pauline,
Thanks again for your response, I know that you are a very busy person and I appreciate all the effort you have put into responding to my queiries. I fully understand that you are a volunteer and like my self have plenty of other things to be getting on with But... I hope I don't appear Jerremy Paxman Like here, but I would appreciate an answer to the two following questions.
In your opinion do you think Ebay could be liable under the trades description act for letting a seller gain trusted Power Seller status, and then rip loads of people off ?
Secoundly, Have you ever known Ebay or Paypal to Refund after their respective 60 day and 45 day deadlines have passed ?
Thanks again
Dixy
[ This Message was edited by: Dixy_Wixy on 2007-12-11 18:52 ] |
Paulinebling
Joined: Dec 09, 2007
Posts: 0
PM |
In your opinion do you think Ebay could be liable under the trades description act for letting a seller gain trusted Power Seller status, and then rip loads of people off ?
Hmm, I honestly do not know what the answer to that is. I have never been a PS and wouldn't want to be one! I think the stock answer that ebay give is "ebay is just a venue" thus escaping any legal claims.
Secondly, Have you ever known Ebay or Paypal to Refund after their respective 60 day and 45 day deadlines have passed ?
I have not heard of a particular case but am sure that it may have happened. I think that would have to asked in the correct ebay forum and I do not have the knowledge or experience in those areas. there are community boards for an assortment of different subjects. I am a lowly ebayer with some years buying and selling experience and try to offer advice in areas that I am familiar with.
They are very interesting points and I wish that I was better qualified to give you decent answers!
By the way, there are now 73 group members and there was a suspected 'spy' attempt to join today. it is such a big operation and I personally check through every potential new member's history before they are allowed in!
Merry Christmas,
Pauline |
RD26
Joined: Nov 30, 2007
Posts: 0
PM |
Hi,
Has anyone else had this problem...
I phoned my bank today to report this as I had read that another victim had been able to claim the money back from their bank despite using a debit card and despite the sale being ages ago because they were concert tickets and the rules differ slightly.
My bank could find no record of the transaction!!!! At least not on the date that the money was meant to have been transferred and not for the amount that should have gone.
I checked my Paypal account and something doesn't quite add up as although darling Debbie does appear to have been paid, the same amount hasn't come from my own account although there does seem to be a record of a slightly lower amount coming out on the same day (Should have been £224.75 but seems to be £166.00).
All very odd but means the bank won't do anything! Great!
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jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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On 2007-12-12 16:33:42, RD26 wrote:
Hi,
Has anyone else had this problem...
I phoned my bank today to report this as I had read that another victim had been able to claim the money back from their bank despite using a debit card and despite the sale being ages ago because they were concert tickets and the rules differ slightly.
My bank could find no record of the transaction!!!! At least not on the date that the money was meant to have been transferred and not for the amount that should have gone.
I checked my Paypal account and something doesn't quite add up as although darling Debbie does appear to have been paid, the same amount hasn't come from my own account although there does seem to be a record of a slightly lower amount coming out on the same day (Should have been £224.75 but seems to be £166.00).
All very odd but means the bank won't do anything! Great!
Did you have any money in your paypal account at the time? Paypal would have used that and then taken the remainder from your card.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
Dixy_Wixy
Joined: Nov 24, 2007
Posts: 0
PM |
Hi Pauline,
Thank you very much again for your time and effort in answering my questions to the best of your knowledge.
I am going to seek some legal advice when I get a free moment... but Like you said, Ebay and Paypal seem to have themselves covered from all angles. But there is no harm in finding out if their defences can be Broken. Maybe then they will start to think twice about letting fraudulent sellers describe themselves as trusted.
I hope that you will keep us posted on here with relation to any further developments.
Thanks again & all the best for Christmas and the New year
Dixy
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andr3w1984
Joined: Dec 06, 2007
Posts: 50
PM |
Go to the police now before its too late. Tell them paypal and ebay won't play so you needed help from the police.
It's called fraud.
Current Phone: W910i with 1GB M2 |
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Posted: 2007-12-09 11:49
