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S500i, broken keys after 4days ( |
doQtor
Joined: Jul 16, 2007
Posts: 7
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Yesterday I visit Mobile Phone Shop in my city. They sell S500i for about 2 weeks. When I asked them about keypad problems they said that the didnt hear about it and noone from couple of they clients who bought this phone complain about this...
Today I visit another shop. It was the same story. They cell many S500i (they are one of the first Polish shop selling this phone) and not even one phone returns with broken keys...
STRANGE...
Broken keypad S500i: http://pl.youtube.com/watch?v=jIzRgHmHG8Y
[ This Message was edited by: doQtor on 2007-08-17 21:02 ] |
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belialwafu
Joined: Jun 01, 2007
Posts: > 500
From: Texting Capital of the World
PM |
hey in the vid when he presses the buttons it doesnt tilt! So maybe all of this crap is a fake
[addsig] |
bart
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
PM, WWW
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this is what happens what you make to many phones in china.
where are the days when ericsson made phones in europe, sure more expencive for them, but much better quality.
about 5years ago not as many phones went back for repairs, today its 1 out of 5!
With Ericsson and Nokia gone: we must keep their spirits alive and buy JOLLA or YOTA |
belialwafu
Joined: Jun 01, 2007
Posts: > 500
From: Texting Capital of the World
PM |
yes youre right...this companies dont know what they are doing. In the near future all companies in the world will be bought by china! hehe
[addsig] |
c96sthl
Joined: Mar 31, 2002
Posts: > 500
PM |
All
I think all this problem is not going to go away for any phone tht is slim and small
honestly....did anyone of you saw the broken hinge on motorola razr (especially the 1st gen) that is a common sight too even if the casing is magnesium.
read about the recent problem in N76? I tested one for two days....cannot access 3G or GPRS of my local network (software bug)...phone keep on restarting especially when I notice my body is having high static charge.
Paint start coming apart for the battery cover because they use Nylon which is well known in industry for tough to be painted....plus a very lousy keypad ...it won't crack but it is hard to press and the side of it is wobbling
I remember SE made very robust phone ...i mean for the casing and its component....but tht was the time when they don't make or follow the slim pack.
I dont know why they need to follow the slim pack even when last year their thick phone is making money
look at Apple...they don't follow the slim pack but the make an elegant thing that make everyone head turn around.....Apple is not the first touch screen phone....motorola new Rokr launch first but with a lousy look
I think in the end....those people who run the company should think why they need to be slim....why can't they make something that is good to hold on hard rather than good to fit in our shirt or pants. |
doQtor
Joined: Jul 16, 2007
Posts: 7
PM |
Any new broken keys, anybody... ?
If anyone who send they phone to service had it already back, and if keys are OK now? |
jnnyrocket
Joined: Jan 25, 2003
Posts: 31
PM |
I'm on my 3rd one now. First one went 4 days before first key break, second one went 10 days. Both prior w27.
This new one is w29 so well see if theres really been a fix after this date. Seems like quite a few people have had keys crack even after this date. Hope it gets sorted because it's a very unique phone. |
dan81
Joined: Aug 20, 2007
Posts: 1
PM |
A friend of mine bought the pretty S500i on Saturday afternoon, and by today (Monday afternoon) just 2 days after, ONE key is broken and another one has a small crack on it...
I called SE to report the problem, they said that broken keys is not in the warranty and that i should send it to a Service Point in order to see what they can do about it.....
I havent sent it yet, i'll propably do it the day after tomorrow, i wonder what they'll say about that problem.
Honestly, that phone is really a beautiful one, but it definatelly does not WORTH a penny for that stupid problem that occurs!!! The LEAST they can do is CHANGE the keyboard for free for the one's who have that kind of problem!!! |
spikee_3D
Joined: Aug 12, 2002
Posts: 251
From: wales
PM |
Its a known problem in the CPW group, bring it back if you have any problems. |
cely
Joined: Aug 20, 2007
Posts: 7
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I sent mine to SE and after 2 days of getting it 4 cracked and today (4 days) 6 cracked, I sent SE an email explaining what happened and I also said that even though I knew I could send it back again, it was going to cost me shipping charges and the fact that I was not sure if it was going to be a permanent fix.
So I'll hold and wait for them to figure it out. I don't know what else to do I love the phone and something has to be done, and SE needs to acknowledge it once and for all. We all make mistakes.
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jnnyrocket
Joined: Jan 25, 2003
Posts: 31
PM |
Well my third phone now has cracked two keys in just 5 days of being new, W29. I love the phone, how are these people getting ones that don't break! I want one.
Guess I will give up on this after three tries, an awesome phone plagued by this simple keypad problem, a real shame. |
jnnyrocket
Joined: Jan 25, 2003
Posts: 31
PM |
belialwafu, you should do a little research before posting. You would realize very quickly that there is not even a remote chance of this being "a fake" as you put it. Tool |
abbafan1972
Joined: Jan 05, 2006
Posts: > 500
From: Birmingham, UK
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On 2007-08-20 20:35:27, spikee_3D wrote:
Its a known problem in the CPW group, bring it back if you have any problems.
I bet though, if you were just about to purchase one of these phones and asked about the keypad problem, they would deny all knowledge of it.
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spikee_3D
Joined: Aug 12, 2002
Posts: 251
From: wales
PM |
i have one, its fine, and i've only seen one come back with the problem out of about 25 |
dgable
Joined: Mar 17, 2003
Posts: 111
PM |
Well my number 3 key has gone today. It was fine this morn as ive been keeping an eye on it. Well another return. Im gutted I sold my w850i now. This w580 was another wk29 model so colour/model/build number do not appear to make a difference. The key pads are shoddy and it appears just a matter of time if your a heavy texter. Actually Ive just checked my msg counter Ive sent 206 msg since I got this second replacement almost a week ago.
[ This Message was edited by: dgable on 2007-08-21 12:46 ] |
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Posted: 2007-08-17 18:04
