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Forum > Regional > Asia Pacific > Warid Telecom - Pakistan

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Author Warid Telecom - Pakistan
SE7
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Joined: May 23, 2005
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Posted: 2005-05-26 15:18
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i dont really think that the rates are that attractive! All the offers are specifically for warid to warid only. Such is not the case with telenor which has a very simple billing syste, i.e they are charging a uniform rate to all outgoing calls. My personal thought is, u have all the right in the world to disagree with me, that warid's billing system is too complicated. Their advertisements were a good example to show the world that they wana confuse everyone and their website also signalled the same. There is no mention of inter-connect charges anywhere, no mention where free minutes can be utilised etc. Plus their UAN # was busy for the whole day, web-site was down, and the sales personnel knew shit about the packages and stuff. It was only the second day that they printed the full length advertisements in the newspapers about how their packages really looked like. I could have construed that may be intentionally they made it all so vague.

Telenor in the other hand, had their web-site fully operational the very first day they started selling their connecitons in pakistan. Their GPRS was working as well as their missed call alerts. Only for first few days there was trouble getting the post-paid connections, other then this minor glitch all was well at their end. As umerhayat told us the in Faisalabad their was no signal of warid for 4-5 hours, this may highlight what targets they have thought about.

I think what they should do is make their billing system as simple as possible so that even an illterate person in Pakistan can also get hold of their package plans. By the way, our leader in the cellular industry, Mobilink is also following the same strategy, i.e. to confuse the people at large!!
comtrak
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Posted: 2005-05-27 01:03
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man i think u sont know tht telenor also suffered for 2 weeks if u dont know i know cause i also suffered with it and many ppl did and i m with mobilink since the start but v r only discussing and i thought warid have the best rate till date
umerhayat
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Joined: Feb 27, 2005
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From: Pakistan
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Posted: 2005-05-27 10:23
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Today i got my gprs activated on warid which cast me 50 rupees and will keep on casting 50 rupees per month. Hope they cut off these charges soon. This time gprs working ok. But i tell after one two days that how is it going. Regards. Umer

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sibtainali
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Joined: May 27, 2005
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From: Dubai
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Posted: 2005-05-27 11:05
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Salam!!

As compared with UFONE, Warid is costly in GPRS. because they charge 50Rs per month... Don't know the speed of waird's GPRS.. but i am disappounted on there GPRS Tarrif. i am permanent user of Ufone.. GPRS. and we have only 2 service provider with GPRS here in Abbottabad. 1.wardi and 2.Ufone.... and i am calling 321from morning till midnight to get GPRS manual setting for my iMATE SP3... and they don't answer.. so i am planning to stick with Ufone... and don't want to change the service provider.

any body knows when the Telenor is coming to the city of pines "Abbottabad"????

Allah Hafiz
SE7
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Posted: 2005-05-27 11:24
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Comtrak,the purpose of my post was to share with rest of the world what my experience is like of usingTelenor Pakistan's services! If u had bad experience with them,that doesnt bother me as long as i m not troubled by them and i am satisfied with their service.

If u think that warid is the best among the lot then buy loads of connections for urself, dont try to impose ur thinking over others!!!

My earlier post was not targeted to towards you or anybody else, we live in a free world and everyone has got the right to express his opinion. So, next time think twice before posting any stupid post, like ur previous one, targeting a single person!!



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[ This Message was edited by: SE7 on 2005-05-27 10:38 ]

some_1_100
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Joined: Jan 13, 2005
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Posted: 2005-05-27 12:13
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Wow!! men, things really hot in here. B cool every one , right @SE7 . Itna to companies walay nahi lar rahay hoon gay jitna aap log lar rahay ho....... No offences .......right Take care

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comtrak
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Posted: 2005-05-27 16:20
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hahahha man u r a typical Pakistani u have telenor so its the best man u grow up telenor dont have anything gud... or if u want to compare let say Warid have 2.5G technology hahahahaha so dude if u dont want to think dont .... and i wasnt here to fight i was only saying tht the terrif of warid is gud tht was the matter but u as a Pakistani u only know how to fight!! take care but remember All Pakis r Bros Dont Fight just Discuss...
SE7
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Posted: 2005-05-27 18:17
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Comtrak,ur reply shows my message got communicated!i achieved my goal,lolz. Now talk business from next time,no foolish stuff from ur side ok?:-)

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comtrak
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Posted: 2005-05-27 23:50
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hmmm hahaha man look at the guy his goal is to piss som1 off haahahahhah grow up dude
zorkor
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Posted: 2005-05-28 00:25
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Dear Bros!

I have been a long time user of mobile phones and the service providers of Pakistan. I think im capable of reviewing which is good and which sucks when it comes to providing the right service in Pakistan. I have used all of the sims in Pakistan and i have obtained feedback from all of the users and generated my own report on which company is good, great and excellent while avoiding the bad ones. So lets begin each of them one by one, beginning from:-

Mobilink:-

I know its loyal users will disagree with me but man this company is horrible, i mean look at its advertisments and fake muscle power on the TV newspapers and everywhere you see on the streets (even on the airport of Islamabad , when you step out , you see its sign board to impress new and innoncent customers).

Yes, it is the largest mobile company in Pakistan (65% coverage penetration) but when it comes to good service it goes kaputtt.

Lets begin with simple call, its netwok dies off without any reason, specially in the evening time beginning from 6 to 10 PM.
I have seen people helplessly redialing the numbers on their mobile phones and PCO and whenever i asked them who are they calling (meaning which network in a technical way) and they always replied some Mobilink number. They try ringing to some other network and the bells always goes but not to mobilink.

Then its the sms, or the slow messaging service in mobilinks point of view, my friend sent an Eid Mubarak sms from mobilink to another number and it reached the other party the next day, he was lucky to get it as most of the time, the sms from the mobilink side just disappear.

Sometime they deduct money from your account without any reason, my friends 70 Rs. were gone when he just sent a single sms, we called the service center of mobilin k and they didnt even know what is going on.

Mobilink tariff rates are not so good too and if you call someone using mobilink then be prepared to re-charge you account soon.

The good part of mobilink is its coverage range in Pakistan, its really vast so you dont need to fret when you go to some far places in Pakistan. We went on a trip somewhere in murree i think and nones phone was working (no signals) except for Mobilink owners phones.

But their connection problem doesnt seems to go away, all the time u see on the ads them saying , we're sorry that tonight we will do some maintenane to upgrade our network. but its been a year im seeing that and still no use,it still sucks. Today i saw another notice from Mobilink about PTCL's fiberoptic going bobo so moblink customers will have some connection problems, great, now its PTCLs fault, why dont others like Ufone, Telenor, Warid get affected from this fibre optic thingy?

So my friend, this was long as it has long list of customers, my friend has switched to another provider after getting sick and tired of it, so Mobilink should be name Maybelink....


Ufone:-

Its the most reliable connection ever, its half owned by the government (PTA) and halp private. I have been personally using this one for over 3 years and its reliable. From quick and fast sms receving and sending to excellent GPRS connectivity, to its professional service center to fast connectivity.

When they need to do some maintenane work, they will send u a sms telling u when they will do the fixing, i got a sms once telling me they will start the maintenance work at 3 am and at 4 (something like 5 am may be) it will be back online. Luckily i was awake that night and right on 3 am, the netwok went down as they had promised and when it was 4 or 5 am, it was back online again, now this is what i call fulfilling your promise.

Ufone loves to bother u to buy a new connection instead of changing the ownership. this is a bad spot on Ufone.

Sometimes the GPRS connection doesnt connect in the first try so u have to try again.

You have to visit their wbsite to get the phone settings for GPRS, not like before in which they emailed me the whole settings made on Microsoft Powerpoint and also sent me an sms with the settings included, excellent!

Remember than Ufone is the only compnay which enables u to send international sms for 1.50 rs. thats excellent for me and those who send sms outside Pakistan, and yes, they reach everyhwhere in the world in seconds!

Other than these two, i dont have anything else bad to say about U, they are excellent and if you like a company who brought u GPRS MMS Internet in the first place in good ol' Pakistan then get Ufone.


Telenor:-
You can call telenor a little brother of Ufone (even though theyre not related). Their sound clarity is really excellent and exceeds the quality of Ufone.Their GPRS is a fast connecting one than Ufone as its EGPRS(Enhanced). The easy load facility just rocks, as i love the idea of re-charging my account from 10 to 1000 Rs. with unlimited validity.
SMS works good too but a little slow but it reaches its destination , unlike Mobilink with its disappearing sms.

International sms dont come on telenor and i dont know why, the serivice people said they have to register their network outside the country to solve this problem, they better do that as it sux man.Also international sms is 5 Rs. also.

The bad points are online call center, they love to make you wait about 5 to 7 minutes and then answer ur call. They do that on purpose to filter out the genuine callers from the simple problem callers. Hey, if you have a serious probelm, u will wait 10 minutes to talk to them and if you dont then u will hang up, this way the telenor people save their time and helps them focus on the real problems.

GPRS sometimes goes offline , this hapens very rarely but it does happen, once its online then its very fast to browse the net.

Telenor is the king when it come to connectivity, i mean u can pick up the phone and just dial , it will connect, do that at anytime and it will connect, Ufone does that too but sometimes you have to try two times to connect but not telenor.

My friends have told me that there is no disturbance or fluctuation when i call from Telenor and voice is crystal clear, this means their ads about crystal clear voice is true (They're using boosters from Nokia).


PakTel:-
Its a so so company, its for those who just want to make a call and then make another call and then again.... its not good for sms, no GPRS, no MMS no nothing.

It has connectivity problems and its service call center lines sound like someone is talking to you while sitting on a footpath near a busy bazar as you can hear horns in the background.

Its not a good company if you ask me, i used it, disliked it and now my new paktel sim is rotting at my home, they tried to inform me to re-charge it or else they will disbale my sim and i didnt give a damn,They gave me a grace period again and i still didnt give a damn, as they sucked. I used to receive calls and when i pushed the call receive button, then presto, no sound from the callers side, this happened many many times as it was embarassing as i got many international calls and couldnt receive them thanks to Del to aik hai mantra of Paktel. Also i sent many sms and nothing reached me. So my paktel sim is duabled now and no, i dont miss it!


Ward:-

I dont know much about this new baby other than that it has a bad case of rushing everything to compete with the big boys in PK. Most of the problem u people already no, no call center serives (offline) strange and horrible website (Try registering to apply for a job and u know what i mean) and for heavens sake be clear about the tariff thing man, they dont know about tariff and all they keep on bragging is this 30 seconds bla bla. 200KB downlaod is 3 Rs and it seems cheap to people but if you do math u will find that its same as Ufone and Telenor, 15 Rs per MB.

My friend bought Warid and he didnt even use it but his money started deducting from his account, he called the serice huys after long dialing and the lady on the oter side said that Warid has been receiving lots of complaints about vanishing money from warid accounts , so they will fix it. Some people have called to their friends to inform them of the good news (that they have a warid connection) and finding out in the end that their calls cost them double the amount which they were told on the ads. This is a new company so lets give it some time and c what happens.

So here it is my dears, if you have more questions then aks me, always here to help. These were my personal testing and experience and if you dont agee with me then u are free to do what you want as its a free world and ur free to do what u want.

msheikh
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Posted: 2005-05-28 00:42
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Quote:

On 2005-05-27 10:23:35, umerhayat wrote:
Today i got my gprs activated on warid which cast me 50 rupees and will keep on casting 50 rupees per month. Hope they cut off these charges soon. This time gprs working ok. But i tell after one two days that how is it going. Regards. Umer



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.


I spoke to the Warid Management and told them how to improve their GPRS rates. They gave a positive response and just like their voice tariffs, they will be the cheapest GPRS provider very soon. Their call centres, just like telenors, has been experiencing some problems lately. They are working on it and Inshallah by Monday the problem will be corrected. Although I am located in Canada, I am following the telecom market very closely and it is always nice to hear from all of you about how these two entrants are doing, afterall, the previous three were charging excessively over nothing. I thank the PTA for allowing the telecom sector to be liberalized and MashAllah we are seeing the results. It is about time Mobilink bows down and gives way for these two companies that have quality as their foremost objective. Atleast I know that is the case at Warid. Telenors operation in Bangladesh, A.K.A Grameen Phone, is a market leader in terms of market share and just like Mobilink, they have a pathetic service in Bangladesh. I hope they don't do that over here as we, in Pakistan, are quite aware now about how we had been looted by the previous service providers and on the flip side of it, we have great expectations from Warid and Telenor. Some individual in the forum also commented that Warid and Telenor are multi-nationals and all they care about is the money and they will send back all of the profits to their home country. Let me assure you that this is not the case as other Arab and European countries have done in the past. The Abu-Dhabi Group is committed in its services in Pakistan, and i am positive that Telenor has the same concept in mind too. Abu-Dhabi group has a vision of working in every sector in Pakistan through the current Government's liberlization policies. To see what they have already achieved in Pakistan, it is better that you visit Warid's website and see the areas of interest. From Banking to energy to telecom, they are excelling at a very fast pace.

God bless Pakistan....Ameen
umerhayat
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Joined: Feb 27, 2005
Posts: 285
From: Pakistan
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Posted: 2005-05-28 07:52
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Hi again. Gprs is working fine on warid but is expensive. Call rates are good. I made call to a ptcl number of 7 min and was charged around 24 rupees

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umerhayat
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Joined: Feb 27, 2005
Posts: 285
From: Pakistan
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Posted: 2005-05-28 08:24
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Hi again. Telenor Gprs now not working for two days for me. I tried every thing from clearing cache, restart set and delete old settings and get the settings again. But non is working for me. Most funny part is that i called 3 times to the help line and got different answers every time. First and second time they told that they have no problem and no complain from fsd of any kind about gprs. So i kept on trying different things and wasted about half hour. But last night when i called they told that ptcl fibre optic is cut so some users are expericocing problems. I do not know whats going on. But telenor gprs down for me for two days in fsd. So now i am sitting back relaxing and using warid gprs. Regards. Umer

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SE7
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Joined: May 23, 2005
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Posted: 2005-05-28 10:15
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Comtrak, have a life man! dont repeat ur mistakes which makes u appear the most STUPID person on earth:). now dont peek ur nose into something which is not ur business. Talk business or get the hell out of this forum, lolz. Sorry fellow mates but this fool needs some spanking to get on line.
comtrak
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Joined: May 23, 2005
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Posted: 2005-05-28 18:24
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LOLZ carry on buy the way tell me abt telenor what r the rates and other services does they offer and G servce? or somthing...
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