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Forum > Sony Ericsson / Sony > GPRS, WAP, MMS and Email setup > Deleted Data Accounts after Restart

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Author Deleted Data Accounts after Restart
scarer
T68i
Joined: Aug 02, 2002
Posts: 5
From: Basingstoke, UK
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Posted: 2002-08-03 14:53
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I regard it as a glitch, part of the appeal of a WAP phone is to be able to collect your emails, and to go through the SE config's everytime you turn your phone off is just crap!
If I had known about this it would have seriously effected my choice of phone/ network. As i understand it, it is a combination of both that causes the prob.
I hope SE agree with its customers that the networks shouldn't do this and issue a SW update, the customer is stuffed because you have committed to a 12 month contract and you're stuck with the phone until you can upgrade.

Gutted.
itl
T610
Joined: Aug 04, 2002
Posts: 47
From: Poland
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Posted: 2002-08-07 14:11
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Hi!
I have the same problem with T68i bought at ERA GSM - polish provider. At SE service point they told me that this mobile could be exchanged (at ERA) If I find this "improvement" uncomfortable. The funny thing is that when I called ERA they told me that it's something wrong with this particular phone and I should contact service point. LOL
jedismurf
T68 grey
Joined: Aug 13, 2002
Posts: 3
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Posted: 2002-08-13 11:28
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Hi All,
Ive experienced the same issue on numerous occasions,
This Issue Only Occurs on Firmware R2E006 however it doesnt seem to affect all T68i (or upgradeded T68) on this Firmware.

On a Better Note , I have some Good and bad News for ya all........

Good news First .... SonyEricsson Are Aware of this issue and have put a fix in the Next Firmware upgrade (think its going to be R2F)

Bad News .... the Next Firmware is not due to be released till September

Hope that cheers you all up a bit, i was one of the lucky people that Firmware upgraded from T68 to T68i and didnt get the problem ... Just for the Record my T68 was an orange UK locked one ..!

Regards

JediSmurf

funks
T68i
Joined: Aug 28, 2002
Posts: 162
From: Nandoon, Sa Tabe
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Posted: 2002-09-05 09:23
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got the R2F004 firmware update, same problem..
funks
T68i
Joined: Aug 28, 2002
Posts: 162
From: Nandoon, Sa Tabe
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Posted: 2002-09-06 23:33
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Hello,

If any of you guys are running into the lost data accounts issue, please e-mail me your MFG date "gdaswani@pocketbuddy.com".. I'll compile a list..

Please e-mail me your Firmware version, MFG date

to check your MFG date (similar to the T39)..
------------------------------------------------------------------------
To check the manufacture date of your T39, look at the bar code under the battery, near where the SIM Card is inserted. The manufacture date is in the format xxWyy, where xx is the year of manufacture and yy is the week (e.g. 01W48 = the 48th week of 2001)
----------------

[ This Message was edited by: funks on 2002-09-06 22:50 ]
chucky egg
T68i
Joined: Sep 13, 2002
Posts: 78
From: England
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Posted: 2002-09-14 18:23
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Hi guys

I have a phone that I think was orginally on Vodafone (I bought it on an auction) and I'm using it with Orange now, so the deleted data accounts thing is a real pain.

It's not clear from this thread though whether a firmware update will actually solve the problem though

My firmware is R2E006, and my MFG Date is 02w21

Should I get the firmware updated or not bother?

Chucky
englishmanabroad
K800 Black
Joined: Aug 14, 2002
Posts: 163
From: UK
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Posted: 2002-09-16 14:36
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Gents, just had my T68 upgraded from R2E006 to R2F004. I am afraid that it hasn't changed the issue with lost Data accounts when you turn the phone on / off. Real dissapointed there. Guess that I will just have to live with it

Bones
T610
Joined: Aug 06, 2002
Posts: 16
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Posted: 2002-09-17 13:13
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I have exactly the same issue..

Even my MMS settings are useless!!

connection type, user ID and password are gone from ALL of the WAP profiles too.

R2E006 - flashed only last week!

[ This Message was edited by: Bones on 2002-09-17 14:07 ]
funks
T68i
Joined: Aug 28, 2002
Posts: 162
From: Nandoon, Sa Tabe
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Posted: 2002-09-18 01:40
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Quote:

On 2002-09-17 13:13, Bones wrote:
I have exactly the same issue..

Even my MMS settings are useless!!

connection type, user ID and password are gone from ALL of the WAP profiles too.

R2E006 - flashed only last week!

[ This Message was edited by: Bones on 2002-09-17 14:07 ]



Some people on semuser states that the R3BXXX firmware fixes it, can any of you guys verify?

the postings right here,



[ This Message was edited by: funks on 2002-09-18 00:41 ]
funks
T68i
Joined: Aug 28, 2002
Posts: 162
From: Nandoon, Sa Tabe
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Posted: 2002-09-19 00:53
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The R5A020 seems to finally fix this issue, check here..

http://forum.semuser.com/viewtopic.php?t=5069&postdays=0&postorder=asc&start=0
lazzy
T610
Joined: Aug 27, 2002
Posts: 49
From: M'sian in Philippines.
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Posted: 2002-09-24 10:01
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I am having the same problem too. Bought my T68i in Philippines but it's a Taiwan set, upgraded to R2E and still didn't help. Advice.
Proud Owner of N7250i+T610+HBH-30+IpaqH5450
Powered by Bluetooth ......
av0135
T68 gold
Joined: Sep 24, 2002
Posts: 61
From: Las Vegas
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Posted: 2002-09-24 11:10
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Hello All-please look upon this email with pity, for I am completely at a loss for all of this. I have a home in Paris but also have residences on the East and West Coasts of the US. When I am in the US, I am on the Cingular Wireless network, which just launched its GPRS service (I know, I know....). I have a T68 for use here in California, and for the past 7 days, I have not been able to get it to work (GPRS and Wap that is). I have looked at the threads detailing how to set it up and such, but have found that with your levels of expertise, a few simple hints would definitely set me off on the right path.

Secondly, how are you all getting these firmware flashes? Are they doing it for you at the service centers? Or are there software out there that can be obtained and done by me? I looked inside, where the battery sits and find that it is a T68m, with 02W02...could anyone tell me what firmware I'm working with? Presumably old!

At any rate, I'll keep plugging around until I find a way to get this up and running. My network provider, Cingular, keeps telling me that everything is activated on my account, as far as they are concerned, but my phone is the culprit. Thanks, all, in advance for any help I could get!!!
sfaguy
W800
Joined: Nov 06, 2002
Posts: 442
From: San Francisco, CA
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Posted: 2002-11-06 03:13
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I have been reading this thread and I'm surprised to find lots of people out there have this problem. I bought the T68i about a month ago and two days later I discovered all my data account settings & bookmarks disappear everytime I power off the phone.

I called SonyEricssson here in the US, but they offer NO help whatsoever. They suggested, like everyone else who'd called them before I am sure, to ship the phone to them and they will flash it to another firmware. Well, judging from what I had read, some people claimed the R2F firmware didn't resolve the problem...what a pain!!

I returned the phone to the dealer and got a new one. I tested the settings before I left the store, everything was fine for about 2 weeks, then the same thing happened. This time it could have been the fact that I did a master reset on the phone because I couldn't connect to the Internet. I am still not sure if the reset did something to the phone and I had the same stupid problem all over again.

I traded in the phone with yet another new one two days ago from the dealer - bless their heart for letting me do this. Now it seems to be in working order again.

Someone mentioned about some carrier sends settings everytime you power off the phone. I have T-Mobile, but the default data account is somewhere in Asia which has nothing to do with T-Mobile. I find this very very strange.

I think putting together a petition is a great idea for people who have been frustrated by this problem.

Perhaps, if possible, you guys should go back to the dealer and exchange for a new phone.

Cheers
sfaguy
W800
Joined: Nov 06, 2002
Posts: 442
From: San Francisco, CA
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Posted: 2002-11-06 03:17
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Quote:

On 2002-09-24 11:10, av0135 wrote:
Hello All-please look upon this email with pity, for I am completely at a loss for all of this. I have a home in Paris but also have residences on the East and West Coasts of the US. When I am in the US, I am on the Cingular Wireless network, which just launched its GPRS service (I know, I know....). I have a T68 for use here in California, and for the past 7 days, I have not been able to get it to work (GPRS and Wap that is). I have looked at the threads detailing how to set it up and such, but have found that with your levels of expertise, a few simple hints would definitely set me off on the right path.




Hey, I am in San Francisco with T-Mobile. I will be happy to go over the GPRS settings with you if you can drop me a note to sfaguy@yahoo.com

Basically, you need to ask Cingular for APN & DNS entry, and I can send you some info as to what to do where, OK?

You need to setup a data account for Cingular and also a WAP account that uses the data account.

jRc
sfaguy
W800
Joined: Nov 06, 2002
Posts: 442
From: San Francisco, CA
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Posted: 2002-11-06 05:09
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Quote:

On 2002-09-24 11:10, av0135 wrote:
Hello All-please look upon this email with pity, for I am completely at a loss for all of this. I have a home in Paris but also have residences on the East and West Coasts of the US. When I am in the US, I am on the Cingular Wireless network, which just launched its GPRS service (I know, I know....). I have a T68 for use here in California, and for the past 7 days, I have not been able to get it to work (GPRS and Wap that is). I have looked at the threads detailing how to set it up and such, but have found that with your levels of expertise, a few simple hints would definitely set me off on the right path.



Hey av0135,

Someone here posted some setting for Cingular customers for GPRS. Check this out
http://www.esato.com/board/viewtopic.php?topic=1309&forum=14
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