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Forum > Regional > Americas > SE clueless about status of my fon being serviced

Author SE clueless about status of my fon being serviced
mrj82
Z600
Joined: Sep 26, 2002
Posts: 256
From: Mississippi, USA
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Posted: 2004-07-21 14:27
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I really doubt they are swamped with phones since it took them a week for me to send out my Z600 and get it back fixed. The second time at least.
It takes an idiot to do something cool, thats why its cool.
Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-07-21 21:17
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How long was that ago?
Tough times don't last, tough people do!
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Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-07-29 18:48
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After over 30 business days with no answer I complained to the BBB. Now they will get the sledge hammer out and pound on SE. I will wait and see what happens next.
Tough times don't last, tough people do!
Free Tibet
tranquil
W902 Black
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2004-07-29 21:12
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@Residentevil Please keep us updated on the result of the sledgehammering!
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Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-07-30 22:04
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I will.
Tough times don't last, tough people do!
Free Tibet
Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2004-08-02 18:56
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Have just phoned for a status report on my P900 and was told that its being replaced with a new model but no date as to when I'll recieve it. I thought the P900 had been discontined/unavailable. Hope I get my retractable stylus back as well.
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose
Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-08-02 21:43
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When I sent my fon in I was told to send it in without battery, sim card, stylus, mem card, back cover etc. Just the bare phone, because you might not get your accessories back.
Tough times don't last, tough people do!
Free Tibet
Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2004-08-03 20:21
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WHAT

They only told me to remove the MS and sim card. I was in their reception when I was told. I'd better get everything back otherwise there will be some choice words flying through the air

Bought a K700i from CPW today to make do until the P900 arrives back.
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose
Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-08-03 21:42
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Now this is in the US and I think it is different in the UK. Maybe they sell less glue.
Tough times don't last, tough people do!
Free Tibet
Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2004-08-17 18:29
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@Resi. Have you got yours back yet ?

I phoned about mine and was told they have no ETA yet. Coming up to 2 months now.
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose
Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-08-18 06:40
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No, I don't have mine back yet. I gave it to the better business bureau. They are a institution, that takes complaints to the companies. I expect an answer in two weeks. Same here my fone is gone for 2 month now. I am really pissed, too.
Tough times don't last, tough people do!
Free Tibet
Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2004-08-26 02:40
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Yay. Am gettin my P900 back this friday after loads of pestering
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose
Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-08-30 02:43
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I pestered. I will contact the BBB this week and ask them of the status of my complaint. This is taking really too long now.
Tough times don't last, tough people do!
Free Tibet
Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2004-08-30 02:51
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Well. I went to pick mine up only to be told that it was still with the manufacturer. I told that i was told my phone was ready for collection and was told they have it down as still with the manufacturer. They were supposed to have got back to me the same day with an explanation but still nothing after 3 days.

This message was posted from a K700i

Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-08-30 04:25
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So we are both still waiting for our P900 to return to us.
Tough times don't last, tough people do!
Free Tibet
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