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T610 hissing problem can be fixed trough a software upgrade!! |
Graziano
Joined: Feb 12, 2003
Posts: 27
From: Italy
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sorry but I don't understand swedish
may u summarize it? |
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Zand
Joined: Jan 31, 2002
Posts: 242
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Is the upgrade on EMMA? If so, I guess I can get it upgraded in Norway, where it's no queues 
[addsig] |
Ulukai
Joined: Jan 27, 2002
Posts: 372
From: Sweden
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I got my software upgraded today(at least they said it was at GEAB). There isn't a change. Either they havn't made a sw upgrade or it's a hardware problem. I will return there tomorrow. |
Freak
Joined: Aug 31, 2002
Posts: 349
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Quote:
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On 2003-05-21 22:55:00, Ulukai wrote:
I got my software upgraded today(at least they said it was at GEAB). There isn't a change. Either they havn't made a sw upgrade or it's a hardware problem. I will return there tomorrow.
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hmm, they probebly lie or just put in the old one, becuse no other service center i have talked to have got a new firmwire yeat! |
michelle318
Joined: Apr 26, 2003
Posts: 52
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how to get your firmware upgraded ?
from SE shop or download from the website ? |
JForce
Joined: Nov 22, 2002
Posts: 83
From: New Zealand
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It's not a sw fix. It requires a hardware change.
The problem is with the "comfort" noise. Phones aren't made completely silent, cause people don't like them. But the comfort noise was miscalculated for an early batch, which, as you know, has now been fixed. |
dw
Joined: Mar 13, 2002
Posts: > 500
From: Sweden
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Kinda makes sence.
When ppl talk with me on the T68i they often ask me if I'm still
there cause when I don't talk the line gets totally quiet.  |
Ulukai
Joined: Jan 27, 2002
Posts: 372
From: Sweden
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Then what should I do? Should I get my phone replaced or just wait for the new SW? |
Zacay
Joined: May 18, 2003
Posts: 258
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ok guys.. its hardware!!!
DONT TRUST mobil.se
I have a friends at the servicecenter and thanx to that they fixed my phone in just one day.. so know its back and works great. .no hissing sound.. and what they did was adjust somehting with the speaker.
I will mail mobil.se and say that to them.. they should stop lying... this isn't the first time.. |
MindStorm
Joined: May 17, 2003
Posts: 140
From: Sweden, Stockholm
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In swedish, now SE won't say if its SW or HW error that causes the hissing sound....
T610 - Sony Ericsson vill inte säga vad felet beror på
2003-05-22 10:50
[uppdaterad] Igår bekräftade Sony Ericsson att felet på T610 var mjukvarurelaterat. Idag tar man tillbaka den uppgiften och vägrar säga orsaken till bruset i luren. Andra källor berättar mer.
- Vi ska laga alla telefoner det är fel på, det är det enda vi vill kommunicera, säger Per Alksten på Sony Ericsson.
När vi frågar om gårdagens uppgift att felet beror på mjukvaran säger Alksten att det är en uppgift han idag varken vill bekräfta eller dementera.
- Vi vill inte säga vad felet är. Om det är mjukvarurelaterat, hårdvarurelaterat eller en kombination, den uppgiften lämnar vi inte ut, säger Per Alksten på Sony Ericsson.
Flera serviceställen som vi talat med idag uppger dock att felet även är hårdvarurelaterat, att komponenter måste bytas ut i telefonen. Det är alltså inte bara mjukvaran som behöver uppdateras.
Av Linus Brohult
Sony Ericsson T610.
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Zacay
Joined: May 18, 2003
Posts: 258
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YES they say its a HW error..
Stop trusting MOBIL... just call SE helpdesk. if you want more information.. or call a servicecenter and ask what they do with the phone!!!!
They fixed my hardware.. sorry my friend.. mobil.se is just for no use.. they wrote that article so that could clear their name from bullshit..
hehe... mobil.se blaaah |
icecool
Joined: May 22, 2003
Posts: 19
From: Hong Kong
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hi guys...i just bought the t610 frm orange in hong kong last friday and
when i took it home and made a call ..it had this most annoying hissing sound...went back to orange the next day and they said they will receive second batch on 22nd. Went today and tried 4 different t610's and all of them had this hissing sound. They even claimed that sony ericsson has said that this is normal. I was soo angry and refused to accept a new phone with problem and said will wait for their new lot which they said they will get next week. The hissing sound is really annoying when u talk in a quiet environment like home or office. I m soo angry and frustrated with sony erisson.. they made such a beautiful phone but yet don't check their phones before they sell it for distriubution. Does anyone here know which batch will not have the hissing problem ? or has the hissing problem been solved ??  |
KYUSS
Joined: May 20, 2003
Posts: 11
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As you can read above, the hissing problem can be repaired with a hardware fix. Which could be a regulating or a truely hardware exchange thing. Second way would be better because your phone should have same quality as the new ones. Otherwise regulating is just a "alibi fixing"..
But this is just rumor ... we have to wait for an official statement what exactly(!) is wrong.
/KYUSS |
JForce
Joined: Nov 22, 2002
Posts: 83
From: New Zealand
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there won't be a statement about what was wrong. It is a minor problem that has been rectified, and all phones currently in the market can be fixed.
Storm in a teacup |
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Posted: 2003-05-21 22:24
