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Author Credit card fraud
Woollie
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Joined: Apr 01, 2003
Posts: 33
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Posted: 2003-05-07 20:42
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This is a backup card. It was last used in a shop over a year ago.

Let's get this straight. I am not implying Brando are in any way at fault here. I am just alerting people to the fact that the supply chain regarding payment may be flawed and have a security breach. Of course it may not. If it does perhaps my original post may help avoid someone else having problems.

If it doesn't then great, all is well.

kaaspad

please read my earlier post. I said the goods and service from Brando were excellent and that I would buy from them again, although perhaps not with the same payment method. I can't clarify much more than that.

Jeez I wish I hadn't bothered trying to be helpful.

[ This Message was edited by: Woollie on 2003-05-07 19:54 ]
Eamonn
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Joined: Nov 30, 2001
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Posted: 2003-05-07 21:04
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Rite, the perfect way to treat a relatively new member here then..
bidz
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Joined: Apr 25, 2003
Posts: 64
From: Norway
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Posted: 2003-05-07 21:05
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Well, ok, i've calmed down now

To say it again, my opinion is that you yourself should have checked with your credit card company, and checked your statements, and such, BEFORE posting something like this, and atleast before mentioning a company name. Rumours are made of stuff like this, people twist and turn around stories, and suddenly, before you know it, on a different forum, people might be saying that Brando is a CC fraud company, and that people should not buy from them.

So still, before such info should be posted, i think you should have checked yourself. Even though you clarified that you did not blame Brando, you still mentioned the company's name, and, well - i guess you know how weekly rumour magazines work, they hear something, twist it around, and sell it as big news. Its just the same with forums, there are some people that like to bring the news, and might have seen this, and posted it totally different on a different forum, in a more negative manor.

If you checked with your CC company/statements, and noticed that it was Brando that billed you that much, ofcourse, then it would be appropriate to share the full info. But posting such stuff without being 100% sure yourself, and mentioning a company name, well - i personally don't think thats appropriate - but thats my opinion, and everyone's entitled to their own opinion.
bidz @ efnet
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T610 pre-ordered
Woollie
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Joined: Apr 01, 2003
Posts: 33
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Posted: 2003-05-07 21:22
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bidz

I really was only trying to help others, I really didn't think that this would get blown up to such a high degree, especially as you say, CC fraud happens all the time. We all use them on the net and will continue to do so, but when an oddity occurs I thought it prudent to share it. Perhaps, as you say, I was wrong.

I categorically state that I do not blame Brando and I would buy from them again. they are an excellent company. The transaction was procesed by WorldPay so perhaps something went wrong there, again I do not know. The transaction on my card was not done by Brando, and I would never have thought it would be. I am still waiting to fnd out the country of the transaction.

Security can slip and improper CC usage can occur. I may never know how it happened but I may have helped someone to avoid it happening to them.

Maybe.

Simon

doctabako
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Joined: Feb 10, 2003
Posts: 286
From: Philippines
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Posted: 2003-05-07 21:50
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Don't sweat it woolie, you did the right thing. Better to let the cat out of the bag than to wait for it to stink up the place later on. Peace bro

This message was posted from a T68i

Krubach
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Joined: Dec 05, 2002
Posts: > 500
From: Sunny Portugal! :)
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Posted: 2003-05-07 21:54
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I also have bought items from Brando on-line shop. And i noticed that when you enter your credit card number you've already been redirected to a payment service page (in this case WorldPay). So Brando never gets to see the card number. WorldPay just redirects you again to brando online shop and tells them "OK! We got the US$ nn you asked for, and the trasaction was OK".

I know this, cause as a Web Developer I already probed this kind of "OnLine Payment solutions", in my case i worked around Verisign services.

So in my opinion, this is just coincidence. I'm sure Wollie uses his card for payment about 10 times a week, so it could happen to copy his card number anytime.
ZuluWarrior
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Joined: Jan 05, 2003
Posts: 46
From: Hull
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Posted: 2003-05-07 22:01
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i work for a large electrical retailer in the uk (probally the largest, but i get ridiculed for saying which due to bad customer service!!)

since joining the internet team of my company, i have encountered numberous ways of credit card fraud on the web.

theres so many ways in which people can get your card details its scary! we have a 128bit encryption security code on our site, n all card details can only be accessed via a secure logon at the head office, and 'touch wood' our site has not been hacked since of launch.
if brando is as big as people make out you have probs ordering from them, n their site will be as secure of not more than ours, so people, yes be careful when ordering on the net, but theres no need to be over cautious and not order over the web.

no matter how you use credit cards, theres always gonna be the possibilty of fraudulant transactions some way or another.
Eleventy7
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Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
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Posted: 2003-05-07 22:27
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rikardherminge: sounds like a damn good idea m8, wish HSBC or Egg would take up that idea

most of the rest of u: stop slagging Woollie off with your unfounded crap, he's not telling anyone to stop trading from Brando or even that Brando has a problem, read his posts properly u arses
dave_uk
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Joined: Mar 06, 2003
Posts: > 500
From: London, UK
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Posted: 2003-05-07 22:39
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@Woollie

Good on you for having the consideration to think of us at Esato and alert us to the potential problems..... whether they turned out to be founded or not. We are all big enough, I think, to use our own better judgment and do not need to be told what information we should or should not have, like in the 'bidz' nanny state!

@bidz

You're just a moron, looking for an argument with anyone. Rather like the unswattable fly!
Jim
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Joined: Jan 20, 2002
Posts: > 500
From: Belgium
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Posted: 2003-05-07 22:49
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Don't get it wrong my post was just only a way to help you to find who's responsible ...
hippo
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Joined: Mar 15, 2003
Posts: 111
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Posted: 2003-05-08 02:53
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Cahoot (Abbey National's online bank) have a virtual card service in the UK a bit like the Swedish one described above. I think they issue a number for each transaction.
Nick Young
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Joined: Mar 01, 2003
Posts: 11
From: Nottingham, UK
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Posted: 2003-05-08 03:15
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I used to work for the fraud department of a large credit card company, so I'm well used to the different methods used to obtain & subsequently use credit card numbers fraudulently.

Woolie mentioned that the last time this particular card was used in a shop was over a year ago, which makes it unlikely (though not impossible) that this was the source of the details going astray. I've seen fraudulent transactions on credit cards that have been cancelled for over a year though!

IN GENERAL if your card is physically stolen it will be used very quickly so that the thief can get as much use out of it before it's been cancelled, but if someone obtains the card details they will wait a bit to make it harder to track down the source of the fraud. As I said before, this is IN GENERAL.

Woolie's recent transaction would see to be the obvious source of the details going missing, but let me make sure I emphasise the TRANSACTION, not necessarily any of the companies that have been mentioned or their employees. There are many links within the transaction process & therefore many possible sources of a weak link.

I think I'll stop waffling now before people get bored, I see to be getting of the point of the forum

One final point though, your credit card details are far more likely to go astray at a garage/restaurant etc than over the internet. Also, on a transaction where the card is not present (such as an internet transaction), the onus is on the merchant rather than the consumer to make sure the details are genuine. The credit card company will usually either claim the money back from the merchant or take the loss themselves. The consumer rarely loses out.
pdjenns
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Joined: Mar 18, 2003
Posts: 12
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Posted: 2003-05-08 10:25
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I don't see the problem... use a decent credit card and if it is used fraudulently then the cc company pay!

Just keep an eye on your statements.
rikardherminge
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Joined: Apr 29, 2003
Posts: 18
From: Stockholm, Sweden
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Posted: 2003-05-08 10:53
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Here in our bank, we only investigate fraud that's done within about 60 days (90 at the most). So, it's quite important to check the statements.
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