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Forum > Regional > Asia Pacific > BAD experience w/ memoexpress service point @ sm city n. edsa(ph)

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Author BAD experience w/ memoexpress service point @ sm city n. edsa(ph)
lance
P800 no flip
Joined: Mar 12, 2003
Posts: 41
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Posted: 2003-03-13 06:59
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guys,

adivisable ba na bumili sa SE shop sa may SM north edsa? tsaka libre ba yung mga upgrades nila?
kapitan jackal
T39 black
Joined: Aug 19, 2002
Posts: > 500
From: AREA 51
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Posted: 2003-03-13 16:53
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@BAON NA SA LIMOT YAN
ctrlrm
K700
Joined: Jan 23, 2003
Posts: 31
From: PH
PM
Posted: 2003-03-14 06:18
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don't you ever dare! i've been there to have my t68ie upgrade its memory to 1mb (which i know na hindi pwede). that guy, upgraded my phone to r6a na sabi ko, pag hindi nagincrease yung capacity, i won't pay for the upgrade. he agreed. he flashed my phone, and guess what, di nila naayos. in other words, upgraded my phone for free.

then, later on, arnel ignacio came to have his p800 fixed. pero, wala talaga siyang alam, instead of fixing the phone, he installed the game MIB. duhh!
dlreyes
P900
Joined: Apr 17, 2002
Posts: 100
From: Philippines
PM
Posted: 2003-03-17 09:15
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I was there this morning to upgrade a T68mci armed with all comments mentioned in this thread. I was there to give the guy a test without sounding so imposing.

To be fair, a certain Gerry was very accomodating and he asked me if I had backed up my data just for any eventuality. He also mentioned to me that the latest firmware was R7A and I asked him if it were the R7A005, R7A013 or the R7015. Sensing that I knew a lot about the T68, he verified from inside what exactly they had. After confirming that it was the R7A013, he started asking me questions about the differences and its advantages. This started a conversation which led to SE's history to the latest models, he, being humble enough to listen to me.

We parted in a gracious manner and I felt like a satisfied customer especially with the free upgrade and the lively conversation.

People change... let's hope that they continue to improve... it's for OUR benefit that they do.
mariolouis
T68 grey
Joined: Nov 17, 2002
Posts: 387
From: SE to Windows Mobile
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Posted: 2003-03-17 11:02
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they must have a rat here at esato!

anyway, it's a good thing they changed.
vyn300d
P900
Joined: Mar 06, 2003
Posts: 41
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Posted: 2003-03-17 14:57
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ok naman sa kanila ha, just went there a while ago, i went with my brother, he upgraded his t68i to the latest software version for free even though his phone is not under their warranty (galing kasi ng greenhills e) .........
bal_yee
K600
Joined: Feb 15, 2003
Posts: 53
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Posted: 2003-03-21 19:40
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like what mariolouis said, maybe they have a rat here in esato and after reading the negative comments about them,they come up with this free upgrade promo. well i welcome their change for the better & pray that'll last.
abe214
S700
Joined: Mar 19, 2003
Posts: 56
From: Mars
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Posted: 2003-03-21 20:12
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IMO, this thread should be a lesson how customers be rightly treated.

This message was posted from a T68i

masterjericho
T68i
Joined: Dec 09, 2002
Posts: 52
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Posted: 2003-03-22 16:39
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@*

is it true... fw upgrade for free for non-warantied fone? hanggang kelan naman ito?
bal_yee
K600
Joined: Feb 15, 2003
Posts: 53
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Posted: 2003-03-22 19:21
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I heard da promo ends march 31

This message was posted from a Nokia

ROXY
P800
Joined: Mar 20, 2003
Posts: 8
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Posted: 2003-04-27 18:22
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march 31? sayang!!! di ako nakaabot.....

but i can't still upgrade tho ... backup is needed before upgrading. right? .. ayaw mag detect yun syncstation w/ laptop.. everytime nalang ni tick ko yun USB com5 sa may link properties.. lagi sinasabi 'It is not possible to enable the port, because it may be in use by another application' kahit wala naman akong application ginagamit at the moment...

*sigh*

...do i still have hope?

_________________
burn...baby...burn...!

[ This Message was edited by: ROXY on 2003-04-27 17:34 ]
ex_crusader
K700
Joined: Apr 28, 2003
Posts: 9
From: Philippines?
PM, WWW
Posted: 2003-07-13 13:58
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i also went to SE shop for my fone's upgrade, when i got there the first time, a lady attended to me, well, she did just fine, she knew what i was up to, only she said that their latest firmware for t310 aint had a fully functional calendar contrary to what SE e-mailed me, so i thought that they aint got the latest yet (r3b)
the following week, i dropped by SE shop again for the upgrade, a man attended to me that time, he seemed like he knew nothing but the prices of their fones, he never even knew what i was talking about... i just left.

[ This Message was edited by: ex_crusader on 2003-07-14 14:45 ]
lawboy0327
T610
Joined: Jun 23, 2003
Posts: 16
From: philippines
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Posted: 2003-09-10 11:37
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okay, i was planning to have my t68mi upgraded by SE north edsa, but after reading the threads here, i'm having second thoughts. can you please give me an idea as to where in sm north should i get my upgrade?
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