| Author |
C905 problem - RED PIXEL |
--anx--
Joined: Feb 26, 2008
Posts: 38
PM, WWW
|
In effect...I've tried the display test but nothing happened...the red pixel it's still there...so I think that the only solution now it's to return it to the seller...and await for a substitute...what a sort of bad luck these times... |
|
|
StevenC
Joined: Aug 23, 2008
Posts: > 500
From: NY
PM |
I bought my W910 from another country. It has 3 white dead pixels appearing only on black background. I can't get a replacement but I don't really mind about it. In fact many LCD screen will have a few dead pixels when they come from the factory.
|
--anx--
Joined: Feb 26, 2008
Posts: 38
PM, WWW
|
Well...ok...I know that it's a factory probability that fault...but it's really annoying, if you've bought the phone 3 days ago...damn it!
I've sent a mail to the seller...awaiting answers... |
--anx--
Joined: Feb 26, 2008
Posts: 38
PM, WWW
|
The seller answered me that they have to hear from Sony Ericsson if the substitution can be done, if it's covered by warranty... |
--anx--
Joined: Feb 26, 2008
Posts: 38
PM, WWW
|
I've sent a mail directly to the Sony Ericsson's online help, and this was the response:
___________________
Dear Mr. --anx--, 
In reference to your e-mail, Sony Ericsson want to let you know that, within seven days of purchase, you can go directly to your dealer with the phone and follow the appropriate procedure.
With ticket purchase you may, of course, rely on the warranty.
Yours sincerely.
Andrea
Sony Ericsson Call Center
Tel: 06 48895206
Fax: 06 48892237
___________________
So I can return it and have another one in substitution??? I've understood the right thing? |
Killfr3nzy
Joined: Mar 08, 2008
Posts: > 500
From: Arabia and Hollanda
PM |
Yes bring your phone back and get a new one, you have the right to do so !  |
--anx--
Joined: Feb 26, 2008
Posts: 38
PM, WWW
|
On 2008-11-24 21:18:53, Killfr3nzy wrote:
Yes bring your phone back and get a new one, you have the right to do so !
Ok...I'll do it...I just can't look at that RED PIXEL only after 4 days... |
|
|
Posted: 2008-11-24 01:13
