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Author Advice Please about CPW
Bonovox
LG G4
Joined: Apr 13, 2008
Posts: > 500
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Posted: 2008-11-10 00:32
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Yes but it says in their brochure if you are not happy with your handset or its faulty we will be happy to change it for you within 14 days once only. If it says that they should honour it.
jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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Posted: 2008-11-10 01:15
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True, if the catalogue says it then they should honour it. Depends on the network though that it was purchased on judging by your earlier post.
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Bonovox
LG G4
Joined: Apr 13, 2008
Posts: > 500
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Posted: 2008-11-10 02:40
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What is also annoying is that contract customers get more choice when it comes to returning handsets. Its wrong. Why should pay as you go be penalised. But yes it does depend which network.
Phone?? What phone??
Miss UK
Apple Iphone 5
Joined: Jan 11, 2003
Posts: > 500
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Posted: 2008-11-12 02:21
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On 2008-11-10 02:40:00, Bonovox wrote:
What is also annoying is that contract customers get more choice when it comes to returning handsets. Its wrong. Why should pay as you go be penalised. But yes it does depend which network.



I wasn't with my E65 from Vodafone
An "Apple" a day keeps the Doctor at Bay!
lukechris
M600 black
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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Posted: 2008-11-16 16:16
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If you can only take the phone back if it is faulty, make it faulty
Miss UK
Apple Iphone 5
Joined: Jan 11, 2003
Posts: > 500
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Posted: 2008-11-18 01:58
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Don't use water though Manufactures know you have
spilt liquids on phones easily
An "Apple" a day keeps the Doctor at Bay!
gabbyevs
HTC Desire HD
Joined: Sep 12, 2004
Posts: 351
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Posted: 2008-11-24 11:40
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oh dont mention the dreaded e65 miss lol

ive given mine to my sis i hated it that much lol

anyway back on topic a couple of years ago i changed my mind about a phone from cpw they exchanged it no prob

unless theyre trying to put people off and using every trick in the book not to exchange-but if it says it in their terms they have to do it

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