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Author Anybody able to sync the P800 with Outlook XP?
Cunning Man
P800
Joined: Dec 18, 2002
Posts: 40
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Posted: 2002-12-31 04:23
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Ok, I checked the USB cable driver and think it's the one from the CD (SusTeen driver for USB Cable DCU-11) - for Windows 2000. No luck.

Also have Windows 2000 SP3 installed, and also the latest updates for Office and Outlook from Microsoft... Aaaargh. What could be the reason???

jonnor
K700
Joined: Dec 26, 2002
Posts: 29
From: Stockholm - Sweden
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Posted: 2002-12-31 15:22
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Still have the problems with syncing Outlook XP... has anyone tried syncing with Outlook 2000?? Maybe a "downgrade" to this might help... Really tired of this sync problem... pisses me off. Now I have to go back to Sony/Clie....
siglo
K700
Joined: Nov 14, 2002
Posts: 71
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Posted: 2002-12-31 18:30
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I'm using windows XP pro.
as well as Outlook XP
I had no problems synchronizing contacts but, I had problems synchronizing my calendar. Played with the settings but it didn't seem to work, so I manually entered all my calendar entries into the P800. After doing so I am able to synchronize my outlook calendar with my p800 calendar entries. That’s the only weird problem I had, with synchronizing anyways. Cause the p800 tends to crash on me at least once a day. So far today it didn't crash.. Maybe it might stop doing that


[ This Message was edited by: siglo on 2002-12-31 17:32 ]
Cunning Man
P800
Joined: Dec 18, 2002
Posts: 40
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Posted: 2002-12-31 18:36
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Jonnor, and everyone else having problems syncing the P800 to Outlook - please send emails/call to Sony Ericsson so that they know about the problem:

questions.se@support.sonyericsson.com

Phone: +46-13-244500

I'm praying that they'll come out with a patch soon...

C
Cunning Man
P800
Joined: Dec 18, 2002
Posts: 40
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Posted: 2003-01-01 13:07
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Sigh. Close to a week now, and no solution in sight. Sob.

Come on chaps, throw any suggestion you can here. I've know some people have synced successfully (although there have also been lots who haven't been able to, like yours truly), so it's got to be some setting issue...

C
spoon
P800
Joined: Jan 02, 2002
Posts: 18
From: PHILIPPINES
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Posted: 2003-01-07 21:00
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I have the same exact experience with you cunningman.

I am using a desktop with Windows XP Pro and Outlook XP. Synch has not started message, After a while, program crashes - "program not responding" message.

However, I have a Fujitsu P1110 notebook with Windows XP Home ed and Outlook XP installed and it works fine! I can do a backup/restore and synchronize my data.

I am also really confused why it won't work on my desktop computer.

torklemm
T68 gold
Joined: Jan 08, 2003
Posts: 1
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Posted: 2003-01-08 08:05
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do you use Outlook XP in a Microsoft Exchange Server environment ?
Check this out
http://www.allaboutsymbian.com/phpBB2/viewtopic.php?t=6115
float
P800 no flip
Joined: Feb 22, 2002
Posts: 173
From: Malaysia lah
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Posted: 2003-01-08 08:17
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i'm another user who face the exact same problem as described but still not luck.

I've tried the following (not in any particular order):

1. install the software into my home desktop (XPPro/Outlook XP) which is pretty clean
2. Master reset the phone
3. Create dummy entries in Contacts, Calender and Task.
4. Uninstall previous MPM for T68i, as well as XTNDConnect, and reinstall PCSuite
5. Use IR instead
6. Remove bluetooth driver, reinstall
7. Configure the sync software to use a particular outlook folder, rather then 'default'
8. Let it run overnight

My phone is a released version- R2B Phone, R2C Organiser.

Titanium
P800 no flip
Joined: Nov 23, 2002
Posts: 108
From: Abu Dhabi, U.A.E.
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Posted: 2003-01-08 12:37
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I also can't sync with Outlook Express 6 on WinXP (without SP1).
P800 commercial release is on a USB cradle - it will sync the address book (and that only), backup and restore work as well.
However - calendar, Outlook Express 6 email, tasks and jotter remain greyed out. Nothing happens during synch.
Snilleblixt
T68 gold
Joined: Jul 30, 2002
Posts: 60
From: Singapore
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Posted: 2003-01-08 13:10
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Cunning Man:

Don't despair, I'm sure they'll sort it out. In a way I'm "glad" to hear that someone else has exactly the same problems. I myself can also access, transfer files between the P800 and my PC, but not syncronize. Same message appears as you've mentioned.

Unfortunately I'm not a "techie" and as such I have to rely on someone to help me too.

Please, anyone that knows how this sync problem can be resolved?
ferrarista44
P800 no flip
Joined: Jan 30, 2002
Posts: > 500
From: down south
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Posted: 2003-01-08 13:23
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maybe i can help figure this out when i get a P800.....
sync is so time-saving.
and that's what i always did when i had my t68i.
it meant less hassle..

i hope Outlook XP wont let me down if i get a P800...

[ This Message was edited by: ferrarista44 on 2003-01-08 12:24 ]
Andy_P
P900 no flip
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
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Posted: 2003-01-08 21:57
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Ditto - I shall get the sync working even though I might use Bluetooth.

The fact that others have done it in a similar environment suggests to me that it must be possible, and there must be something fundamentally different, such as a USB driver.

I can't wait to play and get it going... I also am lucky enough to have access to a decent array of machines / OS's so it might be easier to isolate the problem.

Of course if anyone wants to send me their P800 to play with until I get mine...
Cunning Man
P800
Joined: Dec 18, 2002
Posts: 40
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Posted: 2003-01-09 01:34
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It's great to see that I'm not the only person with the Outlook synchronisation problem. I'm really hoping Sony Ericsson does something about it soon. Frankly I'm surprised how they let this slip through the betas, given how long it took them to release the product.

I'm starting to think it's something to do with various combinations of chipsets/Outlook version/Windows version/other existing drivers - given how different people have had different results with the same Outlook and Windows version - there must be something else in the mix that causes the difference.

By the way, I've emailed twice to Sony Ericsson - nothing other than the autoresponse acknowledgement email so far.

Sigh.

C
mr_miu
P800
Joined: Aug 30, 2002
Posts: 53
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Posted: 2003-01-09 13:45
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Quote:

On 2003-01-09 01:34, Cunning Man wrote:
It's great to see that I'm not the only person with the Outlook synchronisation problem. I'm really hoping Sony Ericsson does something about it soon. Frankly I'm surprised how they let this slip through the betas, given how long it took them to release the product.

I'm starting to think it's something to do with various combinations of chipsets/Outlook version/Windows version/other existing drivers - given how different people have had different results with the same Outlook and Windows version - there must be something else in the mix that causes the difference.

By the way, I've emailed twice to Sony Ericsson - nothing other than the autoresponse acknowledgement email so far.

Sigh.

C



Same here... :=(
ferrarista44
P800 no flip
Joined: Jan 30, 2002
Posts: > 500
From: down south
PM
Posted: 2003-01-09 14:27
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successful sync using DCU-11.
outlook xp, win xp pro.
just used pc suite... and that's it.
no prob at all.
.
.
i wonder what went wrong with others...
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