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Author HBH-DS970 buttons won't work,anyone could help please?
sapporobaby
J110 Cream
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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Posted: 2007-09-02 21:19
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Mine is in the shop right now with the same set of symptoms.

Very strange in deed.
*edited on a Mac of course. Mac: There is no substitute*

N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here?
decay_zeit
X1 Black
Joined: Feb 28, 2007
Posts: 401
From: PERSIA
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Posted: 2007-09-03 17:09
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On 2007-09-02 15:33:56, mariwun wrote:
try a firmware upgrade



even if this could be a firmware bug,how come it starts after 5 months???

on the other hand,as far as i know firmware upgrade can be done only by authorized SE service centers,and as i've already mentioned there aren't any here in damn Iran...
is there anyway to upgrade the firmware by myself?


one thing,yesterday the device was fixed again,i mean i hoplessly pressed the power button and it switched off,i was surprised switched it on and started to use it again but after a couple of hours buttons didn't work again...

so,i'm always keeping it fully charged (the battery worktime decreases though) in order to have it switched on all the time...this way i'm able to use the device(althought none of buttons work but at least sound is streamed to it).
if sometime the battery drains out there's no chance to turn it on again...

decay_zeit
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Posted: 2007-09-06 13:44
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next time you go to a SE service center,would you please ask about my problem???
if it is fatal,i have to send it to an overseas service center,or post it to some relatives and ask them to take it to service...

your help would be appreciated buddies.
guetali
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Joined: Sep 08, 2007
Posts: 4
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Posted: 2007-09-08 14:36
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I had the same problem and found the solution to power off the headset.
In order do the following:
1. Switch off the BT communication from your PDA (mine is Goofiish X500)
2. Power off the HBH-DS970

It's works every time for me. For an unknow reason, if you try to do the reverse, the headset is stuck....

About the fake headset I've compared mine to these pictures http://213.19.178.16/se/ and it's seem to be genuine... or maybe they are perfect fake!!
decay_zeit
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Posts: 401
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Posted: 2007-09-08 23:08
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On 2007-09-08 14:36:10, guetali wrote:
I had the same problem and found the solution to power off the headset.
In order do the following:
1. Switch off the BT communication from your PDA (mine is Goofiish X500)
2. Power off the HBH-DS970

It's works every time for me. For an unknow reason, if you try to do the reverse, the headset is stuck....

About the fake headset I've compared mine to these pictures http://213.19.178.16/se/ and it's seem to be genuine... or maybe they are perfect fake!!



thanks,i'm gonna do so from now on,but if only i can get it to work again...

can't be worse than this,the battery ran out and the device turned off and no hell way to switch it on again

i asked all persons and repair centers i knew but it seems that no one here manages to repair a handsfree unit,maybe they cant.

now i believe it's humidity that caused this malfunctioning,such a crazy behaviour from an electronic device always creates a room to reckon that it is a wetness issue which has damaged electronic boards inside the unit...

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finding beauty in the dissonance...

[ This Message was edited by: decay_zeit on 2007-09-08 22:09 ]
decay_zeit
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Posted: 2007-09-09 01:52
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according to that comparison between an original one and a hong-kong fake,mine looks compeletley original...although i had read that comparison before purchase...
guetali
T68 gold
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Posted: 2007-09-09 12:09
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I have the R1A version like yours...
I've tryed to reset it without success with the method described in the manual.
First step - poweron button 5s for pairing (Fine it work)
2nd step - poweroff + call manager button, has never worked.

decay_zeit
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Posted: 2007-09-09 22:39
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that method used to work for me in the past,but now......well at least you are able to switch it on...you know.


uh me foolish,i'd never noticed this before,my ds970 has that printed sony ericsson limited warranty,good quality print indeed,so it IS original...
but unfortunatly i didn't purchase it from a SE dealer(there aren't any here at all)to have a valid warranty...and i have no purchase proof...

finally tomorrow i'm gonna post it to my mom who currently is in Sweden...i wish i would have the device in hand again after about 2 weeks...and i wish it doesn't cost too much too.
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finding beauty in the dissonance...

[ This Message was edited by: decay_zeit on 2007-09-09 21:44 ]
guetali
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Posted: 2007-09-10 12:21
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Have you try to charge your DS970 ?

That was the only manner for me to "reset" it when it was stuck in power on mode (sony ericson logo didn't turn off and consumed battery).

Maybe check your contact on the AC plug (they are so small)
decay_zeit
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Posted: 2007-09-10 16:28
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On 2007-09-10 12:21:44, guetali wrote:
Have you try to charge your DS970 ?

That was the only manner for me to "reset" it when it was stuck in power on mode (sony ericson logo didn't turn off and consumed battery).

Maybe check your contact on the AC plug (they are so small)


no,no problems with charging,when i plug in the charger,display turns on and shows the battery being charged...
guetali
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Posted: 2007-09-10 19:31
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I've charged mine during 8h (recommended in the manual for the first time). When I've disconnected the charger, I was able to power it on.
I've seen that I had to push the power button hard, since there should be bad contact.
decay_zeit
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Posted: 2007-09-10 23:56
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umm,this is not something refering to just power button,none of buttons work:(
decay_zeit
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Posted: 2007-09-16 00:02
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well , it has been 4 days that the device is fixed.....by it self,weird indeed.

but the strange thing is,while i reckon it was humadity that caused the problem,that why it took so long to be fixed???

after all,i'm so glad,and i really hope that the problem never come back again.
radeep
M600 black
Joined: Oct 25, 2006
Posts: 7
From: India
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Posted: 2007-10-23 11:08
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Hi!!

I've been using the HBH-DS 970 since February this year without any problems. A couple of days ago, since the power was low (not completely low) I plugged in the charger to charge it. The headset was off at this time. First of all, there was no charging indication on the unit and next, when I tried to power it on, it does not come on at all. The charger is working fine. I took it to the SE people here in india and they can't do anything. Does anyone have any ideas??
nisargpatel
P990
Joined: Aug 06, 2006
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Posted: 2007-10-27 14:27
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@ Radeep . clean your bluetooth's charging point with eraser . and then try it again . move the charger pin lil bit . it should show charging indicator .
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