| Author |
Rip off O2 GPRS charges |
Dogmann
Joined: Jan 29, 2006
Posts: > 500
From: London England
PM |
@Seanyb2
Whilst i get and agree your logic on costs they hold no value, you can not compare broadband running over a fixed line Network to costs incurred over a wireless network. If anything this Government is partially to blame and it is them that totally ripped off the Networks over the costs they paid to get their 3G license not counting the cost to the Networks of building and buying the equipment for 3G and they have make these costs back some how.
It also not correct to look at Pay as you Go prices either as these will always be more expensive as the Networks wish to encourage thier customers to sign contracts and be tied to them. I also have to disagree with the prices you have quoted as T-Mobile introduced a fix maximum of £1 per day for Data use for non contract customers.
At the end of the day you used 02's data service without checking how much it was going to cost this is not 02's fault but yours. If as you insist you are not going to pay them they will pass this to a debt collection agency which will rapidly escalate the cost's and eventually result in a CCJ against you. This will then effect your credit rating for a minimum of 6 years or until paid and even then will remain on your credit file for 6 years. This will effect your ability to open a bank account or get any form of credit or Mortgage. If i was you i would attempt to reach an amicable resolution with 02 and get them to reduce these charges as much as possible. It's like you having a BT home line and dialling 090 premium rate numbers say for Football or whatever and running up a bill for several hundred £££'s and saying sorry i didn't realise it would cost that much the responsibility for checking the costs is yours. Sorry if this is not what you wanted to hear but this is the way of the world you need to take responsibility for your actions as no one else is responsible for them but you.
Marc
Blackberry Bold, V4.6.0.214, 8GB SDHC, Pin2553F455
Honoured to have Won Best Debater for the 2nd Year |
|
|
Seanyb2
Joined: Jan 26, 2007
Posts: > 500
PM |
For Simon N on O2. Yes no one forced me to run up that bill but because O2s systems are so prehistoric i was happily browsing away and for a whole month i was checking my bill on line and only 3 days before my bill arrived the GPRS charges suddenly appeared. Nothing was there whilst i was checking during the month as their systems are so poorly behind you can never keep track of costs and know when to stop. Also when i recieved my bill for the following month O2 very kindly put another 137 pounds of GPRS charges from the last month which was late coming through on my followig months bill even though it was run up during the previous billing period. Lol can you fathom all that out mate. But you surely you can understand how hard it is to keep track. Also since the early days when O2 had no systems in place to charge for GPRS now they have its just let the charges go off the rails without thinking of cost to customers and putting some sort of cost affective pricing in place. Not good.
This message was posted from a 6233 |
Simon N
Joined: Dec 02, 2005
Posts: 71
From: Nottingham UK
PM |
Yes I can see they are archaic in their billing...I have used this to my avantage several times and have just received 2 free phones via the loophole in thier website (see another thread).
However your phone should have a data counter and using that is sufficient in calculating costs and tbh if you spend a long time using the web on a phone its kinda obvious you are going to need to pay for it.
I personally would like the ability to set a max monthly data usage and then have to physically ask if I wish to go over this....it might stop people using huge amounts then complaining.
As said a few posts previous though; you cant use a service then play dumb to the costs. |
DCUK7
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
PM |
If you are a heavy user of GPRS maybe you should look at purchasing one of O2's data tariffs:
http://www.o2.co.uk/mobilestariffs/tariffs/datatariffs/
They are pretty rubbish (unless you are business customer) but better than the £2 per megabyte charge you pay without them! |
Seanyb2
Joined: Jan 26, 2007
Posts: > 500
PM |
Yes i agree maybe it was over used but what confused me is my bill always said Inclusive Browse and Download anyway i am reluctantly paying off the remainder of my contract though i will never get one again its always just too easy to run up a big bill however you use your phone i think and i am a heavy user on all fronts. Going to buy a nice new phone soon on pre pay as my main phone though it will probably be Vodafone pre pay as its the best value for calls and texts on pre pay and then just use my t mobile pre pay phone for web use. That sounds controlled i think.
This message was posted from a 6233 |
craig_l
Joined: Jul 27, 2005
Posts: 103
From: United Kingdom
PM |
How much data did you send / receive to run up a £400 bill ?!?!?
My o2 contract includes 1mb in the price. After this it is £3.00 per meg or I can get a bolt-on for £3 which adds 2mb onto my original 1mb (something I will probably do. Using push email seems to push a fair bit of data back and forth).
Does your contract not include any browsing?
  (R1KG001) w850i (R1BC002) w800i (flashed k750i) |
Seanyb2
Joined: Jan 26, 2007
Posts: > 500
PM |
No it did not include data bundles but i had browsed before almost the same usage and i only had 2 pounds charges so i just dont understand it but as you also say 3 pounds per megabyte its still just very pricey and a total rip off. I will never do it again. I dont think O2 contracts are the good value they once were. 3 is the best value but their network is poo.
This message was posted from a 6233 |
craig_l
Joined: Jul 27, 2005
Posts: 103
From: United Kingdom
PM |
did you do alot of downloads, music etc? Something I always wonder is if MMS messages eat into your data usage aswel as your txt msg usage. Is this the case?
(R1KG001) w850i (R1BC002) w800i (flashed k750i) |
Seanyb2
Joined: Jan 26, 2007
Posts: > 500
PM |
No i only used for browsing. Thats what makes it worse.
This message was posted from a 6233 |
janahan
Joined: Jan 13, 2003
Posts: 232
From: UK
PM |
I agree that T-Mobile and 3 provide decent Data plans. I have added Web n Walk Plus to my contract at only £12 extra, and get up to 3GB a month data allowance. Although this does not allow for VOIP, it allows pretty much all else.
Allows me to use Push IMAP, which i feel is better than the Blackberry service, as it removes the middle man, if your IMAP servers support it (most do).
Owned (order of purchase): Nok 8110, Nok 6150, Nok 8210, Nok 6210, Eric r320s, Eric T68m, SE T300, SE P800, SE T610, SE S700i, Mot V3i, SE K800i |
craig_l
Joined: Jul 27, 2005
Posts: 103
From: United Kingdom
PM |
@janahan
How much data do you send / receive a month (approx) using IMAP push?
(R1KG001) w850i (R1BC002) w800i (flashed k750i) |
ayejatt
Joined: Dec 15, 2005
Posts: > 500
From: Hong Kong
PM |
my vodafone text pack can be used for GPRS browsing as well. It works out 12mb dl outside vodafone live if i dont use the texts  |
Seanyb2
Joined: Jan 26, 2007
Posts: > 500
PM |
Guess what my O2 bill which is now standing at 614.85 is now being written off along with all my other debts. People i am telling you i left my job due to high levels of stress after 9 years and i never had another job so my 9,000 pounds worth of debt is now being written off as i am going bankrupt. Not an easy thing to do but i have had bad luck since i left so O2 are not getting their money. Sorry O2. Not.
This message was posted from a 6233 |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
I've never been charged by o2 in the last 4 years and I've had some GPRS hungry phones.
Hopefully they'll won't realise.
|
~lozishere~
Joined: Dec 18, 2003
Posts: > 500
From: York, U.K.
PM, WWW
|
Aww man that sucks! I have a SIM where I get everything for free, local, national, international calls as well as 3G data. Must go through like a gig a month. I actually can't imagine paying in the region of 200 quid for the privilege!
|
|
|
Posted: 2007-01-28 16:40
