| Author |
Cancel O2 Contract Now Penalty Free (hurry) |
daz221980
Joined: Jun 17, 2006
Posts: 17
From: Telford
PM |
Has anybody tried cancelling like this yet ???
If so and you have had a reply anyone fancy giving me a copy of what you wrote so fingers crossed i'll get the same response. Plus i hate writing letters,lol. |
|
|
solidsingh
Joined: Jan 15, 2004
Posts: > 500
From: india
PM |
i phoned em and they said i cant cancel because i havent used the numbers before, so i wrote a letter and posted it rmsd yesterday, ill phone em tomorow and let you know what happens
|
Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
you cannot cancel unless you have been calling that number more than 5 times, in the last 3 months, if you have then you can cancel, if you cannot, then your stuck. |
daz221980
Joined: Jun 17, 2006
Posts: 17
From: Telford
PM |
Bit of a piss take o2 are, claiming you can't cancel if you never rang the numbers. How does this make any difference, they have still changed the pricing and who is to say were not planning on calling these numbers in the future which if we do would leave us at a disadvantage.
I've sent them a letter today to try and cancel my contract to, i'll be very happy to leave the o2 muppets. |
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
jsut phone 07744788888 5 times then....
simple really folks.
if o2 wanna play games we can play games back
fatreg
|
Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
you have to call the numbers before the letters were issued to each individual o2 user, that calling them numbers is going to be chargable. its been about a month now since the letters were issued. So calling the numbers now won't make much of a difference. |
daz221980
Joined: Jun 17, 2006
Posts: 17
From: Telford
PM |
I never had any letter or email to inform me off this, i only found out through using esato website forums.
Just because i ain't dialed the numbers is absolute crap, they have still changed pricing in my contract, therefore they should still be letting everybody know. |
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
ive never received any letter from o2.....
and if you can prive it your doing a damn fine job..
fatreg
|
Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
lol, well good luck cancelling |
daz221980
Joined: Jun 17, 2006
Posts: 17
From: Telford
PM |
good luck...
I'll probably need a miracle from the experience i've had with them in past few months. Almost all, infact all the people i spoke with at o2 are pretty useless.
But its worth a try! |
solidsingh
Joined: Jan 15, 2004
Posts: > 500
From: india
PM |
got my letter back from 02, they are cancelling my contract asap, but i forgot to sign the letter i sent them so i just gotta send it back and its all done
|
daz221980
Joined: Jun 17, 2006
Posts: 17
From: Telford
PM |
Quote:
|
On 2006-07-19 22:50:32, solidsingh wrote:
got my letter back from 02, they are cancelling my contract asap, but i forgot to sign the letter i sent them so i just gotta send it back and its all done
|
|
Did you ever call the numbers that they have started charging for now ??
I haven't but sent a letter off on monday so just waiting for a reply. |
solidsingh
Joined: Jan 15, 2004
Posts: > 500
From: india
PM |
nah, never called the numbers
|
ashyak36
Joined: Jun 01, 2006
Posts: 197
PM |
i got my contract im february. just today i read about this. if i send a letter off right now will it still work for me??? |
daz221980
Joined: Jun 17, 2006
Posts: 17
From: Telford
PM |
i had a argument on the phone with o2 customer care last night about cancelling my contract and they wouldn't pass me to a manager to discuss it further. So i emailed there complaints team soon as i came off the phone, i threatened to go higher if need by with ofcom and otelo etc.
Then this morning result! I got a txt from O2 saying the following
"Thanks for you letter. Your mobile will be disconnected on 18 August 2006. We are sorry to lose your custom. If you change your mind, please call us"
I definately won't be changing my mind.
Finally a o2 customer who is happy, but only cos i'm leaving them,lol. |
|
|
Posted: 2006-07-13 23:37
