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Flext question |
sidneylopsides
Joined: Aug 23, 2002
Posts: 252
From: Leeds
PM |
T-Mobile have no returns policy. The closest you get is the 7 days Distance Selling Regulations period.
I ordered an MDA Pro on Flext 75, the sent a bloody Compact II. I emailed and rang them striaght away, still waiting for a response for how to get it exchanged.
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amnesia
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
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The guy in the store (colchester T-Mobile) specifically told me that I had 14 days where I could return the phone...
So either the policy has changed, he doesn't know what he's talking about or I misunderstood what he said.
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fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
i think you misunderstood or he doesnt know what hes selling!
T-mob dont offer 14dmb at all!
As someone pointed out the only hope you have if you orddr online is the fact that you can return it under the eurpean distance selling law of some variety.
shame that dont work in store!!
fatreg
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amnesia
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
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what happened with me is that I ordered online, confirmed the order on the phone. Then cancelled my order two days later.
Where I then went into store and the guy said that if I wasn't happy or something went wrong I could come back in and return it within 14 days.
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fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
He's telling porkies, but unless you have it on a contract your a bit stuffed.
unless the store manager has leway on 14dmb!
fatreg
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upper
Joined: Apr 17, 2004
Posts: > 500
From: London UK
PM |
Quote:
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On 2006-03-28 12:15:29, Sammy_boy wrote:
Not sure how stable the T-Mob version is, but I think it's better than the one O2 have mucked about with!
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My Bro used to have K-jam from t-mob, and i can comfortable say it was reliable as i used to ask him all the time "how was your k-jam, as i heard bad stories about them"  but yes he said it was really good and that he had no problems with it. There for i bought one from 02 and it was a brilliant PDA but i gave it back as it couldnt play my video's properly as it was struggling because of its 200mhz cpu  . But im sure massuer knows a programe that will allow you to play any video format i think smoothly on the k-jam. Ask him. |
amnesia
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
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there is also a hack that can bump up the processor to 266
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upper
Joined: Apr 17, 2004
Posts: > 500
From: London UK
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Well now i have 3 phones to pick from, either the hermes, N80 or the P990 dont know which one. If i know deffenately that the p990 plays Real player and WMV like the k800 i will deffenately get the p990 then, but until then im waiting for the white papers for the p990 to confirm it.
As well as features i am also very much concerned about multimedia play back and formats of my device.
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[ This Message was edited by: upper on 2006-04-02 20:55 ] |
nickcat
Joined: Apr 03, 2006
Posts: 4
PM |
Hi, T-Mobile do not currently have a returns policy, once a contract has been signed theres no cancelling and they dont exchange any handsets unless ofc it was faulty, in which case they would do a like for like swap. This is assuming u bought it from a T-Mobile shop.
Although if u purchase it of the net there is a 14 day long distant selling exchange/refund policy.
In terms of Flext - if u get a flext contract from a T-Mobile shop you will get 25% of the line rental for life.
Also they have the new web n walk which is unlimited internet access. its £7.50 a month added onto an existing account or £5.60 or so if taken with a new contract.
im on the Flext 35 which would normally be £35 but with the 25% its only 26.25 a month for the equivalent of 900 anytime/any network mins.
Hope this helps |
amnesia
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
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i need to call up t-mobile because I wanted the web &walk when I created my contract, however it wasn't launched at the time.
If it's going to 5.60 as you said, that'll be sweet.
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nickcat
Joined: Apr 03, 2006
Posts: 4
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unfortunatly if you already have a contract they wont give u the web and walk at a discounted price, regardless to whether u wanted it when signing the agreement.
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arj2442
Joined: May 30, 2005
Posts: 308
PM |
Anybody else sick of the '18 month contracts'
It seems nowdays that companies are implementing all there major attractions to 18 month contracts, and they are trying to draw peoples attention to them with such good deals that you would feel hard done by if you got a 12 month..for example, voda 'stop the clock' only on 18 month...its a a pain in the ass tho coz i h8 having 18 month contracts, i want 12...grrr damn networks making us pay more for phones
K700 > K750(Black) > LIMITED EDITION SILVER K800I (James Bond Edition) > C905 Black =D |
amnesia
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
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even if I just signed up 3 days ago?
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p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
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phone them up and say u wanted it at the time but there was no option or somthing.
btw i hate 18 months contracts to, never want to get 1 |
arj2442
Joined: May 30, 2005
Posts: 308
PM |
18 month just meens when the year has passed and the upgrade to the model you are on is out, you can't get it for another half a year:( eventually you have to miss an entire model out...lol
It sucks
AJ
K700 > K750(Black) > LIMITED EDITION SILVER K800I (James Bond Edition) > C905 Black =D |
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Posted: 2006-04-01 22:06
