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O2 Active free GPRS promo ending 2nd May |
mannyike
Joined: Jan 24, 2004
Posts: 14
PM |
I get billed by carphone warehouse. I had free gprs since may 2002 until i received a text in september 2005. I get charged sometimes. It's a billing problem. With 13 million o2 users, they do not know who have free gprs. Everyone get text with different ending dates depending on when they track you down. Lucky for some, unlucky for others.
This message was posted from a K750 |
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Relick
Joined: Nov 18, 2004
Posts: 43
From: Blackpool U.K.
PM |
Well all I can say is "BUGGER"??Are there any providers that offer free mobile web gprs type stuff???I just got oprah working too.
So COOL, it's not even funny! |
Jools
Joined: May 21, 2003
Posts: > 500
PM |
Me too, look:
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londonlad123
Joined: Jun 22, 2004
Posts: > 500
PM |
What?!
I didnt know o2 offer free GPRS ! I bought my contract online off their website last August, do I qualify?
I could be connected to msn all the time.
@JoolG4
lmao. Is this what ppl do with free gprs? Use oprah all day?
[ This Message was edited by: londonlad123 on 2006-03-23 14:52 ] |
Relick
Joined: Nov 18, 2004
Posts: 43
From: Blackpool U.K.
PM |
well i ment opera
lol
but i use 40 Mg a mounth
I have never been charged in 5 years!!!
I'll think of a way to keep it though!
maybe i'll moan like oprah
So COOL, it's not even funny! |
fox mulder
Joined: Apr 23, 2005
Posts: 22
PM |
londonlad,
Yep, for some reason some 2 contracts don't charge for GPRS usage (well not yet anyway  )
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themoth
Joined: Mar 01, 2006
Posts: 12
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Just been charged for 40MB use for 1 days use on 31st March and also for 2MB use on 30th March, even though they said free until 31st March. Also how could I use 40MB on a bloody mobile phone, but not been charged for any use from 1st April to today??????
Letter sent to O2 Complaints. |
themoth
Joined: Mar 01, 2006
Posts: 12
PM |
Got a call from O2 Complaints who said they would go half way with me on this one. I said why half way, I never used 40MB on one day. The guy tried to explain their records clearly show I used that amount on that day, but when I asked why it hasn't recorded any of my use from 1st April onwards he explained they are having problems with there GPRS billing.
Oh silly man, I'm now getting full refund after that comment. |
Jools
Joined: May 21, 2003
Posts: > 500
PM |
Well, after recieving the text message from the first post, its now well passed the 2nd of May and I'm STILL not being charged for GPRS access!
I won't be complaining about this one - but it does seem O2 have some SERIOUSLY BIG problems with their GPRS billing...
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fox mulder
Joined: Apr 23, 2005
Posts: 22
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NOooooooooooooooooooooo !!!
Just checked my o2 unbilled usage for this month online last night, on the breakdown there was a new section which was never there before................
GPRS USAGE
AAAAAAARRRRRRGGGGGGHHHHHHHHHH
So far I've clocked up 15MB this month. Rang customer services and they were adamant that I was going to get charged even though I was not notified. She also said that as a gesture of goodwill I would not be charged for my previous months usage :cryI: |
Aldrew
Joined: Sep 07, 2004
Posts: 283
From: Milton Keynes, UK
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Yeah thats odd, as I was told i'd be charged from the 2nd. And in April I had that choice but now in May I don't. Something really wiered is going on at O2. |
alexho
Joined: Dec 17, 2004
Posts: 453
From: Bristol
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when i checked the online billing today. I got charged for £15 for the GPRS usage. Strange thing is it was b4 2nd May. I rang customer service. They said I hgave to wait until my next bill arrive then ring them again to sort this out! |
peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
PM |
Yep, me too. Not been charged for any GPRS or wap access for the first time in 6 years. Oh well it had to end soon I suppose. I'm getting it back on this occasion though because they hadn't informed me it was either a trial or that it would end. 'Problems with the billing system' were cited which I'm afraid under law unless you can show an individual when they were supposed to have used a service you can't charge for it! Since 02 May though the entries have been showing up on both unbilled and produced bill so that excuse only works the once. I have to say though what they think I've used and what my phone says I've used in relation to the fact that I didn't use it for two weeks - none of it tallies up so I'll be watching these charges like a hawk.
[ This Message was edited by: peanut on 2006-06-10 09:08 ] |
peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
PM |
Is anyone else on o2 suddenly and seemingly randomly being charged for gprs?
Have we enough people this is happening to to confirm that we're now paying the luxury of O2 filling their portal with useless icons? |
unicron69
Joined: Jun 10, 2005
Posts: 22
From: Belfast
PM |
Hi there yeah ive been charged like £5 or summit and i was only used gprs twice last year 2 look at 5 big brother pages in the heat section! surely that wouldnt consume my free 1mb GPRS inclusive with my tarrif! the are crafty buggers n im phoning them up 2moro demandin a refund!!! |
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Posted: 2006-03-18 10:32
