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Author Bugs & Faults Everywhere
OluYom
Xperia X10 Mini Black
Joined: Oct 27, 2004
Posts: > 500
From: Nigeria
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Posted: 2005-10-20 12:54
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Quote:

On 2005-10-20 12:18:06, max_wedge wrote:
I use windows. You see because I'm not a clueless mac user, I can use a windows system competently.....


Actually, that's another way of looking at it
PS: I used to be known as AYA
turboy
K850 Blue
Joined: Jul 01, 2004
Posts: 161
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Posted: 2005-10-20 13:57
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So everytime your Windows crashes, you take the PC back to where you bought it from and get another one?

Why would mobile phone software be any different?

T.
OluYom
Xperia X10 Mini Black
Joined: Oct 27, 2004
Posts: > 500
From: Nigeria
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Posted: 2005-10-20 14:27
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Quote:

On 2005-10-20 13:57:50, turboy wrote:
Why would mobile phone software be any different?


That's an easy one that I already answered a couple of posts back. Please check it up.

And for the benefit of those who are obviously becoming sarcastic in their responses, I did not say it was wrong to fuss over your beloved toys. I just said I find it amusing.

The phone is released. We goo "Ah, wow! Great!" jump on the next bus to go buy one and then spend the next 6 months jumping from one service centre to the other trying to get it work the way it was supposed to work.

Come on, people, that is amusing But it is only amusing to me because I am an innocent bystander It would not be amusing if I were to be the one jumping around looking for a fix!
PS: I used to be known as AYA
arnarn911
W810 white
Joined: Oct 04, 2005
Posts: 141
From: Pilipinas
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Posted: 2005-10-20 16:37
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It would seem like Nokia is better when it comes to quality control. I don't see much firmware releases from nokia which means not much bugs to fix unlike SE.
OluYom
Xperia X10 Mini Black
Joined: Oct 27, 2004
Posts: > 500
From: Nigeria
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Posted: 2005-10-20 17:22
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@arnan: I daresay you are courting trouble there You mentioned the forbidden name!! No; let's not go there, as nothing edifying ever came out of that angle (at least on Esato). Let's just poke fun at the cyclical ritual we put ourselves through with new phones.
PS: I used to be known as AYA
max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Posted: 2005-10-20 17:31
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firmware updates often bring improvements not considered when phone was released, so Nokia owners miss out on this possibility. So it's really horses for courses. firmware updates aren't necessarily a bad thing.

Also, it means when you find a bug in your phone, you know Nokia don't care and won't be bringing out a fix, so what would you rather; a phone that will never be updated and will have the same bugs forever, or a phone that MAY need updating, but whose bugs will be addressed if it does?
arnarn911
W810 white
Joined: Oct 04, 2005
Posts: 141
From: Pilipinas
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Posted: 2005-10-20 18:32
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I think Nokia already considered all the improvements possible that their phones can handle before releasing it. I have been a Nokia user all my life. My w800i is my first SE phone. I was happy at first because SE has an update service very easy to access. But I just came to realize Nokia doesn't need to release firmware because their phones have lived up to the expectation of their consumers.

The only reason I switched over to SE is w800's superiority over Nokia with regards to camera. (thanks to Sony Cybershot) But overall, as a phone, Nokia is much stable. It's not that I favor Nokia. I still love my w800. Pictures and videos are still superb! MP3's are better. Its just that Nokias don't have file transfer problem..
Dj Boyi
W810 black
Joined: Oct 05, 2002
Posts: > 500
From: Liberty City
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Posted: 2005-10-20 23:07
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Quote:

On 2005-10-20 14:27:00, AYA wrote:
But it is only amusing to me because I am an innocent bystander It would not be amusing if I were to be the one jumping around looking for a fix!



Im wiv ya there K700i >> R2AY004 >> No Problemo's!
If nobody wants it.. put it on eBay.
Gigs
P1
Joined: Jan 19, 2004
Posts: > 500
From: The planet Snibertron!
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Posted: 2005-10-20 23:27
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Like aya i'm kinda amused as well but for different reasons.. w800 file transfer problem? Hmm I've yet to encounter one, and mine gets hooked up to several pc's several times a day.

The only problem I have is that my 512 duo's don't magically hold 6 gigs. (As a customer i am upset by this greatly )

My k700i was flawless too, never had an issue, passed it to a friend now because of the W800i and they haven't had an issue either.

At least seem to be active in fixing the bugs though.
Arne Anka
Sony Xperia P
Joined: Nov 05, 2003
Posts: > 500
From: Sweden
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Posted: 2005-10-20 23:39
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Quote:

On 2005-10-20 18:32:06, arnarn911 wrote:
Its just that Nokias don't have file transfer problem..



Depends who you ask.
mamba
K600
Joined: Nov 21, 2004
Posts: 138
From: 9ja
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Posted: 2005-10-21 00:01
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Quote:

On 2005-10-20 17:31:04, max_wedge wrote:
firmware updates often bring improvements not considered when phone was released, so Nokia owners miss out on this possibility. So it's really horses for courses. firmware updates aren't necessarily a bad thing.



Only for the people that managed to update successfully, majority have lost their k750/w800 camera while updating via SEUS, while others can't even get their phones to work again...
max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Posted: 2005-10-21 01:31
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that's unsubstantiated. Many people have lost their camera, but thousands have probably updated without any problems at all (including myself). Those who updated to R1N have had problems, but since when did SE tell everyone to take their perfectly working phone and update to R1N, an unknown firmware?

And the same prob aplies - people bitch when they have problems but not when they don't.

Get it into perspective....

mamba
K600
Joined: Nov 21, 2004
Posts: 138
From: 9ja
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Posted: 2005-10-21 02:34
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I'd rather live with a phone perfect enough, thereby not needing updates.. than one which will keep me running helter-skelter for solutions to mistakes made by the manufacturer.

It's really disheartening reading so many posts from exhausted/frustrated people whom have spent hard earned money and are expending time, resources and sweat trying to seek solutions to newly purchased phones that can't do what the manufacturer stated..
mo*dman
K750
Joined: Oct 16, 2005
Posts: 14
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Posted: 2005-10-21 02:54
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i was transferring 900mb in mp3's to my new memory stick duo card in my k750i and it xferred about 500mb then said the disk was full

very annoying =[[[

i had to re-copy the rest of the files over, but since it takes so damn long..
max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Posted: 2005-10-21 03:22
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most of those peeps have tried to make the phone do something that wasn't advertised when they bought it (ie: get some new feature offered by firmware) not fix a problem.

The fact is nokia have bugs too, but Nokia users just accept the bugs as part of the phone. SE users are more demanding. Me I don't care if a phone menu is a bit slow or bluetooth locks up when pushed too hard etc. Nokia have these kinds of problems too. But user's just learn not to push it too hard or be patient when browsing menus.

Hell my K700 had a slow menu but it was still useable - I never updated the firmware although I could have done so to "fix" the slowness. I just accepted it as part of life, and still have a very fond memory of that phone (it never locked up, neither does my K750) even if it was a bit slow.

Nokia users take the same attitude to their phones; as long as the bug isn't a show killer they just accept it and get on with it.

Some users of SE phones, because they have the option to update, try to fix every little bug, thinking that each firmware is going to be a cure-all. SE don't recommend updating the phone unless you have a serious bug, but most of the peeps have updated without advice from SE to a newly released firmware version that has worse bugs than their phone's current firmware!! So SE use keen updaters as guinea pigs? So what, they never said YOU MUST UPDATE. When a serious problem does occur (like crashing on R1J), SE bring out a stable firmware that is well tested (R1L being a case in point), so I don't have a problem with their methodology.

So my advice with SE phones is to only update when you have a showkiller problem (eg: phone crashes a lot) that is specifically claimed by SE to be fixed with the latest firmware.

Many peeps update the second their phone locks up, yet rarely does a firmware version cause the phone to lock up. In my experience (which is considerable thank you) phone crashes are more often corrupt memory cards, pc bluetooth setup, and other factors unrelated to the firmware and often user related.

I have handled many Nokia's that lock up when certain combinations of actions are performed, but as I said you just learn not to do those things. Yet when SE phones do the same thing you claim they are faulty.

So before you go blaming all these peeps problems on the firmware, how about you look at it with some perspective? I'm sick of all this SE bashing. I have used them since SE was created (and Ericsson before that) and I have also setup SE phones for lot's of peeps and as far as I'm concerned this whole issue of firmware is blown way out of proportion.


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