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Author A letter to Hutch
Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM
Posted: 2005-09-03 19:01
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Ayush
amnesia
T68i mineral
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
PM, WWW
Posted: 2005-09-04 17:58
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you call it Hutch in India?: Not three?
or is it a nickname
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Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM
Posted: 2005-09-04 18:10
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Hutchison telecom jv in india. Is it bad in uk too?

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amnesia
T68i mineral
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
PM, WWW
Posted: 2005-09-05 07:41
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well their customer service is funny
when you call it, it redirects your call to India
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Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM
Posted: 2005-09-05 07:51
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Its called BPO :-)

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mrao
P1
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
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Posted: 2005-09-05 07:58
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@amnesia...the Hutchison joint venture operates as Orange in Bombay and as Hutch in other areas....India does not have any 3g services yet...
3 has a cust service contact centre here in bombay( i think it handles calls from UK and Oz)
cycne
W600 red
Joined: Jul 05, 2005
Posts: 24
From: Bangalore,India
PM
Posted: 2005-09-05 14:23
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Hutch has got their customer care in bangalore too bye the way can any one tell the tariff in airtel....

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c_vignesh
Xperia Neo Black
Joined: Aug 16, 2004
Posts: > 500
From: TamilNadu,India
PM, WWW
Posted: 2005-09-05 14:35
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For AirTel in TN circle
400 Rs/. for 500 MB
600 Rs/. for 1 GB

For extra usage Rs.5/- per MB

previous to this it was Rs.600/- pm for unlimited usage
Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM
Posted: 2005-09-05 15:38
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a reply:

"Dear Customer,



Thank you for your email.



Hutch assures that your request has been registered at our end for necessary action.



Thanking and assuring you of our best services at all times.



With warm regards



Hutch Care"


Ayush
ac
Xperia Mini Pro Black
Joined: Feb 09, 2003
Posts: 316
From: India
PM
Posted: 2005-09-05 16:16
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Why dont you go over to the Hutch office and sort this out. You'll get better help (IMO) if visit the head office.
Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM
Posted: 2005-09-05 16:24
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Thanks. Hey ac you still work it hutch? Can you tell me if they'll do anything? Can you help?

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mrao
P1
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
PM
Posted: 2005-09-05 18:19
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hmm...their response does*nt look too encouraging...it just says they will take action that they deem necessary
Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM
Posted: 2005-09-06 01:31
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Sigh

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Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM
Posted: 2005-09-06 15:48
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hutch is really making me mad!!!

today twice rs 50 was deducted! !!! so many days they didnt deduct anythin and now!!1 wtf is wrong with them? are they retards?

wtf is the pattern for deduction anyway? rs. 100 translates to 10000paise which in turn translates to 10000kb usage, which means 10 mb!!! impossible... i had switched pics off and was only downloadin text pages!!


what can i do? i wanna really sue hutch ... all they can say is get the fooking call statement!!! what will i do with it... shove it up ur a#$ hutch!!!!!
Ayush
Dr.pratikB.
T68 gold
Joined: May 03, 2005
Posts: 127
PM
Posted: 2005-09-06 16:41
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Ayush,it's the way orange and hutch work.I had similar problem of no deductions and then huge deduction.When asked about to customer dont care.They say system is slow when the load decreases it does full deductions.This was their response.F*** the hutch and get to airtel or bsnl
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