| Author |
O2 sent me two K750i's |
wrecked_porsche
Joined: Jul 01, 2002
Posts: > 500
From: I'm not telling u !
PM, WWW
|
Then just keep both for now, use one of 'em and then when/if they request one back, give them the used one and u keep the new one.  That way, they will get the used one and yours will be as good as new. Serves them right for ripping you off on your phone bill ! 
|
|
|
tombertram
Joined: Jul 18, 2004
Posts: 23
PM |
Thanks for your advice guys, I think I'm just gonna hang on to it, use it as a spare if I drop mine or something like that. I'm certainly not sending it back to them though, not after O2's crap customer service.
N3uR0, how are you so sure they have it on record? And if you work for them do you feel like telling someone to fix the thing on the website which keeps track of how many minutes you use - O2 said I had about an hour and a half remaining, which apparently I didn't, and then charged me after tricking me into spending money, the swines!
Tom
[ This Message was edited by: tombertram on 2005-08-26 09:38 ] |
volvoman
Joined: Dec 15, 2002
Posts: > 500
From: Cumbria, England
PM, WWW
|
Main reason I left O2 was due to their inability to tell the truth, and calls to CS being taken out of my free talk time, when it is problems with the network why I was calling them. Good way of making money is to have a crap network, offer loads of free stuff, then not give the customer the service they expect, and charge them to call up and complain. Never did get my problems with O2 sorted out, left mid contract, after help ffom OFCOM, and will not go back again. Just keep it, and let them find away of getting it back, as they made the mistake, and as they still two years later unable to have a reasnoble update of minuites guide, then it is not your fault you went over your allocated free time, when they have the wrong info for you to go on.
C702i x 2, T650i, K850i, W850i, K810i, K800i, tomtom GO 910, Brodit proclips. |
afov
Joined: Dec 05, 2004
Posts: 192
PM |
Afov, you might be right, however companies are not stupid, when you sign a contract you sign to say you have understood the terms and conditions and if you read the t&c's you will see that they can request items that have been sent by mistake although it might be an inconvenience to the customer they would give a goodwill gesture of some sort if you moan a bit but if you do refuse then they will just send the bill for it.
My last word on this (honest)
Any company can draw up a contract with whatever terms and conditions they like however, if these terms and conditions are legally enforcable is a different kettle of coconuts!!
If a company sends you an item you have not requested, once it is delivered to your home address you have the legal right to claim ownership of these goods....this is a statutory right and totally negates whatever contract you may have signed. People always think that once you sign a contract it is legally binding....this is NOT true. Many, many companies draw up contracts that they know are not legally enforcable but rely on the ignorance of consumers and the strong arm tactics of recovery departments etc.
I do not claim to know anything about O2 and the way they work, but they are as restricted by the law as any other company. |
JK
Joined: Feb 24, 2005
Posts: > 500
From: S. Africa - JOZI
PM |
 keep it, break one and claim for another one! You already stole one steal another!!
Any type of terms and conditions with your signature under it is a legally binding document!!!
even if you borrow your sister a 100 bux and sign that you gonna give it back in 2 days, if you dont she can use that docs and sue u for it!!!!!
BTW if it was me, ill keep it ... but knowing if I get caught ill have to suffer the consequences!
|
tombertram
Joined: Jul 18, 2004
Posts: 23
PM |
786KBR, I wouldn't go so far as to say I stole it. I'm just going to neglect to return the spare! |
N3uR0
Joined: Jul 09, 2003
Posts: 51
From: UK
PM |
Tombertman,
they might not request it back then you could sell it or have 2 but i'm just warning you that if they do request it back and you have sold it then you will have to pay.
I'll tell em to fix it ;p the minute thing online has about a 3 days delay on it maybe thats why you thought you had minutes left ?
[ This Message was edited by: N3uR0 on 2005-08-26 11:08 ] |
volvoman
Joined: Dec 15, 2002
Posts: > 500
From: Cumbria, England
PM, WWW
|
He has already said he has told them of their mistake, but they have done nothing about it, so should he have to pay to send it back to them, and then indeed pay again for their mistake, I think not, until they send some form of postage to you to send it back to them, do nothing. Keep it and only sell it on, when you are sure they are no longer going to request it back from you.
C702i x 2, T650i, K850i, W850i, K810i, K800i, tomtom GO 910, Brodit proclips. |
afov
Joined: Dec 05, 2004
Posts: 192
PM |
Quote:
|
On 2005-08-26 11:28:05, 786KBR wrote:
keep it, break one and claim for another one! You already stole one steal another!!
Any type of terms and conditions with your signature under it is a legally binding document!!!
even if you borrow your sister a 100 bux and sign that you gonna give it back in 2 days, if you dont she can use that docs and sue u for it!!!!!
BTW if it was me, ill keep it ... but knowing if I get caught ill have to suffer the consequences!
|
|
What a pathetic post.....accusing someone of theft and then posting what they think is a legal fact rather than what is actually the case.
If someone signs a contract is is only legally binding if the terms and conditions are legally binding. The example you use is flawed as it is a private agreement and makes no mention of any conditions. Many contracts (if you read the small print) state this does not affect your statutory rights etc.
I have seen 1000's of signed contracts rejected as legally binding as the terms and conditions are not legally enforcable. I have seen secured loans up to £70,000 written off due to non enforcable terms and conditions.
If someone delivers something to your house in error and you have not requested it, it is an unsolicited item you can do what you like with it...even throw it in the bin if you want. The sender has zero redress to the item and cannot charge you a penny....no matter what contract you may or may not have signed this statutory right will always apply.
Hope this clears this matter up. |
chazam
Joined: Sep 28, 2002
Posts: 106
From: Essex (UK)
PM |
Heres a simple solution.
If they ever ask for it back tell them you sent it back when you reported it (out of your own pocket) and that it must have been lost in the post.
Simple!
Now sell the other one and pocket some deserved £££ after o2's cock up.  |
Phildon008
Joined: Jul 24, 2005
Posts: 89
From: London UK
PM |
If you decide to sell it...
plenty of buyers here... |
tombertram
Joined: Jul 18, 2004
Posts: 23
PM |
Quote:
|
I'll tell em to fix it ;p the minute thing online has about a 3 days delay on it maybe thats why you thought you had minutes left ?
[ This Message was edited by: N3uR0 on 2005-08-26 11:08 ]
|
|
Thanks for everyone's input!
N3uR0, I think they fixed it now, basically what happened it is the online unused minutes thing was doubling up the remaining amount I had for some reason.Also I got a text from them the other day saying they are finally charging for GPRS now, as they weren't at all before due to errors! Also, seeing as you work for O2, please don't grass me up!
Tom. |
kaiesha
Joined: Mar 27, 2003
Posts: 144
PM |
I wished they'd have sent me two then I could have shuved one up their arse.
I HATE 02!
|
ehosin
Joined: May 30, 2005
Posts: 25
From: London N1, UK
PM |
Hey,
Back in January o2 accidentally sent me 2 S700is for my upgrade, and heard nothing from them regarding that matter. It's been 8 months and I still have that brand new 2nd S700i in the box... Dunno what to do with it..
So if your situation follows the same path that mine did, you get yourself a free K750i...
Regards,
Ehosin |
N3uR0
Joined: Jul 09, 2003
Posts: 51
From: UK
PM |
Don't worry Tom, I won't tell them if you give it to me
hehe
O2 owns u kaiesha |
|
|
Posted: 2005-08-26 10:37
