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About Sun Cellular (a Digitel Mobile company) |
superman17
Joined: Oct 12, 2002
Posts: 145
From: Philippines
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@ steele...tama ka dun....tsk tsk tsk! sun talaga.
@ dlreyes....nega, i also requested for that but until now nega...more than 2 years ng waiting. |
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steele
Joined: Dec 27, 2003
Posts: 329
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On 2006-03-25 00:26:33, dlreyes wrote:
Again, has anyone received their official copy of the Service Agreement with Sun?
I have been a subscriber ever since Sun started and despite my several letters requesting that I be given my copy, I still end up with none.
I would think that this would be a very good basis in case someone wants to terminate their subscription within the "contracted" period.
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What was their excuse for not providing you one?
Normally, this is signed on the day of application. How about posing as a new subscriber and ask them if you study their service agreement first?
[addsig] |
dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
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Their excuse would always be that the copy is in the main office.
Correct me if I'm wrong but by law, principal parties in a contract should have proof that copies of the contract were duly received by them or if not, they would have the right to obligate the other party to provide them with one.
Failure to do so could be interpreted as a malicious intent to hide provisions in the agreement. |
619
Joined: Jun 19, 2002
Posts: > 500
From: if you dont like my posts, IGN
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On 2006-03-24 22:43:04, phat_tricks wrote:
tanong ko lang kung bakit ayaw magwork ng Opera Mini sa K750i ko? installed the WAP application from sony ericsson, pero inde pa rin makaconnect. btw sun user po ako. also tried the GPRS settings from previuos post pero la pa rin. TIA
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may gprs pa sun mo? activated na ba? sure?
"activate" send to 2300
then
try to go to settings... connectivity... scroll down look for SETTINGS FOR JAVA and choose your sun
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phat_tricks
Joined: Mar 24, 2006
Posts: 0
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activated na po gprs ko |
vrl29
Joined: Dec 25, 2004
Posts: 305
From: Philippines
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Quote:
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On 2006-03-24 00:25:31, dlreyes wrote:
Has anyone received an official copy of their Service Agreement with Sun?
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ano yun? postpaid subscriber ako ng sun, tapos di ko alam un? eng-eng ko naman...  gano po ba ka-importante un sa isang postpaid subscriber? 
SE T68i (Feb2004-May2004)
SE T610 (Sep2004-Jun2005)
SE K700i (Jun2005-Sep2005)
SE S700i (Sep2005-Present) |
steele
Joined: Dec 27, 2003
Posts: 329
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Quote:
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On 2006-03-28 10:52:44, dlreyes wrote:
Their excuse would always be that the copy is in the main office.
Correct me if I'm wrong but by law, principal parties in a contract should have proof that copies of the contract were duly received by them or if not, they would have the right to obligate the other party to provide them with one.
Failure to do so could be interpreted as a malicious intent to hide provisions in the agreement.
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Yes. Definitely. When a client buys a Pre-need Plan from us, we provide with the original copy of the Contract Provision. They also get a photocopy of all papers (application form, confirmation slips, credit card charge slip) they have signed. A Customer Profile is being maintained. We even scan and store everything digitally just in case they lose their copy, we can readily provide them a copy in any of our branches.
Seems like they have to streamline some of their policies and procedures. by the way, Have you tried making a formal letter of request?
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dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
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Formal letter?... several times since 2003... |
steele
Joined: Dec 27, 2003
Posts: 329
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On 2006-03-29 05:41:09, dlreyes wrote:
Formal letter?... several times since 2003...
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That sucks big time. Unacceptable in my opinion.
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superman17
Joined: Oct 12, 2002
Posts: 145
From: Philippines
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i even read copy of the letter its on page 21 of this thread 
[ This Message was edited by: superman17 on 2006-03-29 09:32 ] |
dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
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Superman ka talaga... yup, it's on page 21 of this thread... didn't even recall posting here... |
steele
Joined: Dec 27, 2003
Posts: 329
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Tagal kong kinalkal para makapunta ng page 21 
@dlreyes
Baka demand letter galing attorney pwede...Let's ask our in house attorney
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WileECoyote
Joined: Jun 28, 2005
Posts: 1
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I think the Service Agreement can be found on the postpaid application forms. |
dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
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Yes but the signed copy is never given to the customer... |
superman17
Joined: Oct 12, 2002
Posts: 145
From: Philippines
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guys, anyone who also experience "super delayed  " text messages (sun) since last week? tia!
_________________
aiming to hit the lotto jackpot ! ! !
[ This Message was edited by: superman17 on 2007-04-20 06:41 ] |
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Posted: 2006-03-25 02:26
