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s700i still rebooting |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
I guess we will have to try and go as public as possible. If we can make a loud enough noise, I am sure this will impact their new phone models.
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
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sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
My reply to their answer:
Thank you for your answer. I am completely astonished by your answer, or lack there of. I supplied you with information for two contacts and a website that has detailed documentation that there is a problem with the phone and the best that you can offer is to go have my 5 times repaired and twice replaced phone, repaired again. This is the best that SE can do? Well, those of us have decided to take this public. We will be contacting WatchDog, The Stiftungsware Testing in Germany, Consumer Reports in the US, and The Consumer News in Finland and give them demonstrations so that they can determine if there is a problem or not considering that SE fails to acknowledge a problem. I "was" an SE customer, but no more. Once this issue is settled, I will go back to Nokia. At least they will make an effort to resolve customer issues and not provide a typical marketing response.
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Oooooooooo
Excellent reply there matey 
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose  |
se4me
Joined: Apr 01, 2005
Posts: 122
From: Enfield
PM |
yeah fobbed off again there deffently good at that |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
@Rook
thanks dude. You guys know how to contact someone there? I will work on Finland and Germany
@Chris
Did you get a chance to go down there with your phone?
Cheers mates
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
se4me
Joined: Apr 01, 2005
Posts: 122
From: Enfield
PM |
Yeah, took the phone in explained the problems, lets see what they do, looks like SE uk cant be botherd to look into this problem, doesnt say much for there products |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
Hey Chris, did you explain and show them the s700i reboot-a-palooza handset? How did they react when you showed them the rebooting? Did they pull a face, get that deer in the headlights look on their face?
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
japsy
Joined: Mar 17, 2005
Posts: 12
PM |
So at least 1 new handset does not exhibit the reboot problem. It is on O2 and has R3L firmware. Do you think that it is fixed by new firmware (so hopefully we can all have it fixed) or is it a hardware change?
By the way, my one only reboots when the phone is laid flat with the battery side next to the metal/computer. It is ok when any other side is touching it.
Keep up the good work sapporobaby and chris-s700i. |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
Just got off the phone with SE Finland. YES!!!!!!! They say for sure there is a problem with the phone. SE acknowledges there is a problem and they are working on a solution. ALLLLLLL SE service centers should know this, however the Finns and Swedes have a close relationship so Finland might know a bit more than the rest of Europe but the key is that there is a problem that SE will address. Chris, take this to your shop and shove it in their faces.
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
steinarj
Joined: Jan 25, 2005
Posts: 3
PM, WWW
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Just handed in my S700i today. After updating it online, it continuously rebooted afterwards, Recovery did not work.
Ill post here when i receive notice from service center / SE.
T200 sux (borrowed)
talk later |
mb-new
Joined: Dec 28, 2004
Posts: 135
From: Moscow, Russia
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I have a not-branded S700i with R3K004, built on 6th week of 2005. I tried to call somewhere and put the calling phone near my CRT monitor, computer, TV, fridge, electric oven and so on. The phone calls ok without rebooting. What I'm doing wrong? Maybe because of my 32MB MS DUO card?
_________________
SE S700i (R3K004)
[ This Message was edited by: mb-new on 2005-04-26 20:06 ] |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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Quote:
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On 2005-04-26 21:02:54, mb-new wrote:
I have a not-branded S700i with R3K004, built on 6th week of 2005. I tried to call somewhere and put the calling phone near my CRT monitor, computer, TV, fridge, electric oven and so on. The phone calls ok without rebooting. What I'm doing wrong?
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So its not just me whos S700i doesnt reboot. I even tried putting mine in my computer. I talked to my girlfriend with it like that using my BT headset.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
mb-new
Joined: Dec 28, 2004
Posts: 135
From: Moscow, Russia
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Asked several people in a russian forum, none of them have this bug even with 128 MB MS DUO.
BR, Mikhan aka mb
M600 + HBH-DS970 |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
No idea.
Mine reboots like a maniac anytime it comes near my Mac, TV, fridge, or most metals.
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
mb-new
Joined: Dec 28, 2004
Posts: 135
From: Moscow, Russia
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sapporobaby
What't your phone production date? Mine is 05W06 (6th week of 2005) which is written under the battery. Maybe rather new phones haven't got such a problem?
BR, Mikhan aka mb
M600 + HBH-DS970 |
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Posted: 2005-04-25 14:04
