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Author S500i, broken keys after 4days (
vegetaleb
Xperia X10 White
Joined: May 03, 2002
Posts: > 500
From: Lebanon
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Posted: 2007-08-15 15:15
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I am getting a S500 black as soon as it will be out here(tomorrow or friday) knowing that I have 1 chance over 3 to have broken pads,but I am tired of my 1 year and 2 months old K800 and its free-radical joystick I can't wait Christmas to get a K850 for a fair price and nowadays there are no competitors for the S500...Samsung U600? no themes and slow camera,nokia? apart the n95 which is still very expensive nothing new and the 6500 is planned for october! so see? no I have no choice but getting a S500
Prince Vegeta,prince of all sayans
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belialwafu
W700
Joined: Jun 01, 2007
Posts: > 500
From: Texting Capital of the World
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Posted: 2007-08-15 15:18
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how bout the w580i? [addsig]
Cqua
W580 Grey
Joined: Aug 17, 2004
Posts: 12
From: Sweden
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Posted: 2007-08-15 16:21
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Hi guys, I just got the w580 like 1½ week ago and I can confirm that I got the same issue. My number 2 key is broken in the midle. Very sad. I have emailed SE and I hope they will fix this somehow...





ps. I'll let you know when they reply

/Sean

[ This Message was edited by: Cqua on 2007-08-15 15:21 ]

[ This Message was edited by: Cqua on 2007-08-15 15:27 ]
dgable
Satio Silver
Joined: Mar 17, 2003
Posts: 111
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Posted: 2007-08-15 18:44
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My W580 was built w29 and it still cracked. I took it back to the CPW store I bought it from today but they had non in stock. It seem Sony Ericssons blame on paint/chemical reaction on green S500's only was a bit of a porky
SMS
Z550a Black
Joined: Aug 14, 2007
Posts: 62
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Posted: 2007-08-15 19:00
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On 2007-08-15 18:44:41, dgable wrote:
My W580 was built w29 and it still cracked. I took it back to the CPW store I bought it from today but they had non in stock. It seem Sony Ericssons blame on paint/chemical reaction on green S500's only was a bit of a porky


yes, it looks like a design/materials fault. too bad it happened to this attractive looking phone :-/
thebattosai
W610 Black
Joined: Aug 15, 2007
Posts: 5
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Posted: 2007-08-16 03:21
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so is it best to wait? i mean i wanna wait about 2 weeeks. is there a better chance of them fixing the cracked keypad problem? does the chances get better the longer u wait?
belialwafu
W700
Joined: Jun 01, 2007
Posts: > 500
From: Texting Capital of the World
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Posted: 2007-08-16 03:42
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I already asked se bout it...the cause of it because if you look closely to your w580 or s500 the keys are glue only in the middle..to it will tilt and crack [addsig]
SMS
Z550a Black
Joined: Aug 14, 2007
Posts: 62
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Posted: 2007-08-16 07:41
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On 2007-08-16 03:42:16, belialwafu wrote:
I already asked se bout it...the cause of it because if you look closely to your w580 or s500 the keys are glue only in the middle..to it will tilt and crack



so they either have to change the materials of these keys or come up with a different layout.


so is it best to wait? i mean i wanna wait about 2 weeeks. is there a better chance of them fixing the cracked keypad problem? does the chances get better the longer u wait?


I don't think the problem will be solved soon, not before months I guess! so either you live with those broken keys (as they are still functional), or go for an other choice.
Kratos
K810 Ivory
Joined: Oct 05, 2005
Posts: 19
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Posted: 2007-08-16 08:13
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i read somewhere that the problem affects only the green colored S500 phone as the green paint has some kind of reaction to the plastic used with the keypad. making it more brittle and thus more susceptible to damage/cracking
belialwafu
W700
Joined: Jun 01, 2007
Posts: > 500
From: Texting Capital of the World
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Posted: 2007-08-16 08:33
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On 2007-08-16 08:13:47, Kratos wrote:
i read somewhere that the problem affects only the green colored S500 phone as the green paint has some kind of reaction to the plastic used with the keypad. making it more brittle and thus more susceptible to damage/cracking

its not the paint...I already asked SE and heres the answer:


Thank you for contacting Sony Ericsson on the World Wide Web.


S500i and W580i have the same keypad but not easily broken. It depends on the phone usage or handling.

Best regards,

Sony Ericsson Call Center Philippines

I dont believe it! [addsig]
SMS
Z550a Black
Joined: Aug 14, 2007
Posts: 62
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Posted: 2007-08-16 10:01
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not easily broken


oh yeah, of course if don't use it at all!
belialwafu
W700
Joined: Jun 01, 2007
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From: Texting Capital of the World
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Posted: 2007-08-16 10:47
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we must show them the pics of the broken keypads [addsig]
Cqua
W580 Grey
Joined: Aug 17, 2004
Posts: 12
From: Sweden
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Posted: 2007-08-16 13:55
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^^

I acctualy did that I included them in the mail I sent.
But they just don't seem to answer my mail. I think they are ignoring this...
BASTARDS!

/Sean
belialwafu
W700
Joined: Jun 01, 2007
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From: Texting Capital of the World
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Posted: 2007-08-16 15:07
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try to follow it up I followed up mines so they replied fast [addsig]
dgable
Satio Silver
Joined: Mar 17, 2003
Posts: 111
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Posted: 2007-08-16 19:28
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Got mine swapped today by the CPW. Lets see how long w580 no.2 lasts
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