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Author Best O2 contract deal you have heard of.
sunjivas
Apple iPhone 4S
Joined: Aug 17, 2002
Posts: > 500
From: London, UK
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Posted: 2005-07-22 16:12
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I'm having extremely bad billing problems with them also, they're a disgrace and they were extremely rude to me on the phone aswell! Also now suddenly they can't talk to U18 year olds however whilst SELLING, they could speak to U18s. They piss me right off!
chiefwiggum
T68 gold
Joined: Jun 02, 2005
Posts: 37
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Posted: 2005-07-22 17:18
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well i spoke to a much more helpful person later in the day, and she explained that when I got the tarriff they did mark me for a '10 quid discount' per month on that tarriff, but it was too late to apply the discount for last month due to the way their stupid billing system works.

So, next month I'll have two 'credits' for a tenner each, meaning I'm on the correct tarriff at the correct time and cost.

Grrr... I hate their on line billing system. Their bills are so confusing to understand


Oh... by the way, I had another off-topic discussion with this woman at O2, and she seemed to indicate the upgrade prices for handsets on this tarriff might be very expensive when its time to upgrade in 12 months. So, there is a trade off here -- you get a bargain tarriff, but upgrade handsets in 12 months won't come cheap.
sunnychad
P990 no flip
Joined: May 28, 2003
Posts: 261
From: London, UK
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Posted: 2005-07-25 11:18
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I am on Discount 750. That is 750 xnet mins anytime etc. No rollover and what are the charges outside of contract?

On this tariff they are 25p/min flat rate. Whether it is a landline, O2 or Xnet. Not so great so please check yours and let me know!!!

Cheers
omk298
T68 gold
Joined: Jul 26, 2005
Posts: 3
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Posted: 2005-07-26 12:27
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I've just got an upgrade to free K750i on discount 500, with 400 texts/month. I was wondering, is there a GPRS allowance included with this? What have other people found?
baconnugget
K800 Black
Joined: Jun 08, 2005
Posts: 429
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Posted: 2005-07-27 18:02
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i phone customer service they say i online 200 for £15pm but when i email customer services they say im on online 200 for £30 what is going on lol im sure they must use the same systems, i guess i will have to wait for the bill on the 8th.
cmgangrel
K750
Joined: Jul 19, 2005
Posts: 15
From: Wrexham
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Posted: 2005-07-29 18:22
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Just heard a customer get offered this in work.... 500 X-Net minutes, 400 Texts and free D500... all for £15.. Cheers O2

Briefly followed up by 500 X-net minutes, 400 Texts and £50 for a K750i, line rental = £12.50 for a staff tariff..... still wow

Damn wish i was on O2 right now as these were being offered to existing customers......
Rincewind
T68 gold
Joined: Jul 28, 2005
Posts: 2
From: London
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Posted: 2005-08-07 23:32
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Thanks for this discussion guys! I got a K750i + 500 mins and 400 texts for £15 per month on upgrade from o2 online - result!
rigadig
K700
Joined: Aug 08, 2005
Posts: 2
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Posted: 2005-08-08 01:13
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Last year i managed to get 500 cross network anytime mins (£25 a month) and a free phone (K700i), and a months line rental free out of orange by threatening to go to 3.
I am in month 10 of my contract now, and i needed cheaper texts, so i rang them a few time asking for the pac code to see what they would do, and each time they said that i already had the best contract that they could do, so i thought fine, and i went and got a nokia 6680 on 3 with 750 x-net anytime mins, 150 texts for £20 a month (12 month contract) but with carphone warehouse insurance you can get out of the contract without penalty and keep the phone anytime after 90 days, which is a good deal.
Anyway, i rang orange yeasterday off my new 3 phone to get the pac code from them. Guess what, they noticed i was calling from a 3 mobile!!! first they told me that i couldn't leave without paying penalty fees on the last 2 months of the contract, but when i told them i didn't care they cracked and after first offering me 60 texts, then 240 texts they gave in and i now offered me;
*Any phone on orange FOC (except the PDA type phones)
*500 X-net anytime mins
*1000 texts
*30 MMS
*£25 a month
*£50 credit on my next bill (2 months free line rental)

I reckon thats pretty good, what do you lot think? i took my 3 phone back to the shop under the 14 day cancellation period, and am now just trying to decide what phone i should get from them, i have untill the 16th of august to decide, any suggestions (i am hoping the w800i or nokia n90 will have been released by then)but if not i think i will either get the k750, or SVP C550.
m8cky
K800 Black
Joined: Jul 28, 2004
Posts: 152
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Posted: 2005-08-08 22:42
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@rigadig

Cheaky deal my friend!!

@everyone - a lot of you know I started this thread looking for a deal and to share my experiances so others could benifit too! (I'm glad this has done this for alot of you)

Any hoo, I can confirm that my tariff has been set a £10 a month which gives me:

FOC K750i
FOC Blue Tooth headset
500 X-net work mins per month
500 texts per month

I therefore set anyone a challenge to better it!!!



m8cky



[ This Message was edited by: m8cky on 2005-08-09 06:43 ]
discod
T68 gold
Joined: Aug 04, 2005
Posts: 18
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Posted: 2005-08-09 10:29
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all sound good - not sure i can't beat that but managed to get a deal when i threatened to leave.

K750i FOC
250 txts a month
50 xnet a month

for just £9 a month
ctsamados
K850 Blue
Joined: Aug 01, 2005
Posts: 98
From: London
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Posted: 2005-08-09 11:03
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Hi

Just read this thread and have decided to try an cancel my contract (I have had it for less than 14 days) and see if O2 retentions dept. will offer me a better deal.

Currently I have the Online 200 deal, with upgraded calls. 300 X-net and 50 texts for £30. I used to be on 3 so I know how good there deals are (network was rubbish though), so i'm going to try and haggle for something similar.

ctsamados
K850 Blue
Joined: Aug 01, 2005
Posts: 98
From: London
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Posted: 2005-08-09 11:15
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Lol. Just tried it rang up the standard O2 customer service number. Explained that I had had my phone for less than 14 days and wanted to cancel my contract. The guy didn't ask me why and just said return the phone to the address printed on the jiffy bag that came with the phone.

Oh well, that plan failed myserably. I'll give it another go later on today, maybe I just got a rubbish customer service agent.
mojo_jojo
K750
Joined: Aug 11, 2004
Posts: 86
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Posted: 2005-08-09 11:51
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Hmmm... recently got a letter about a free upgrade so I'll have to call O2 and see if I can get an good deal with 500 x-network mins. m8cky, was that contract anytime x-network or offpeak only and is it a 6 month doubled to 500 mins type contract or 12 months at 500 mins?

_________________
Rgds,

Edwin

[ This Message was edited by: mojo_jojo on 2005-08-09 10:51 ]

[ This Message was edited by: mojo_jojo on 2005-08-09 10:57 ]
m8cky
K800 Black
Joined: Jul 28, 2004
Posts: 152
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Posted: 2005-08-09 23:54
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@mojo,

It's 500 x-net work anytime and the contract is 12 month and there is no sort of redemption involved as O2 currently don't do retention.
mojo_jojo
K750
Joined: Aug 11, 2004
Posts: 86
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Posted: 2005-08-10 15:03
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Cheers for the info. Will call them soon... might ask if the W800 is available yet...
Rgds,

Edwin
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