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Forum > Sony Ericsson / Sony > General > New firmware K750i decreases the bit-rate of recorded videos?

Author New firmware K750i decreases the bit-rate of recorded videos?
Paulino2
K750
Joined: Oct 13, 2002
Posts: 57
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Posted: 2005-07-08 14:04
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Well I totally agree on that they should really not downgrade a phones abilitys once you have bought it, thats a real shame. Its the same situation as when you take home a girl and everything looks fine but when she takes of her wonder bra you feel a bit cheated on the goodies .
etaab
Nokia N8
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Posted: 2005-07-08 14:08
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Thats not really a comparison Paulino2.

Where women are concerned you shouldnt be so shallow.
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numb
K850 Blue
Joined: Feb 07, 2005
Posts: > 500
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Posted: 2005-07-08 16:00
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hahaha, perhaps not, but I certainly see where the dissapointment may arrise
raw_knee
K800 Black
Joined: Jun 26, 2005
Posts: 63
From: Manila, Philippines
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Posted: 2005-07-08 17:17
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@Paulino2

Now, that's a comparison that made me think -- and then laugh real hard!
alex21008
T68 gold
Joined: Jul 05, 2005
Posts: 13
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Posted: 2005-07-08 21:04
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Hi all,

Just to let you know I've just emailed SE support with:

'Hi,

I would like to know if there is an update to the current firmware planned (R1L002) in the very near future? I'm not sure if you are aware of the many, many people who feel let down by the video bitrate performance degredation.

F.Y.I.:'

http://www.esato.com/board/viewtopic.php?topic=95791&start=0

I'll let you know when I get a reply.....
etaab
Nokia N8
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Posted: 2005-07-09 01:22
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Well, its now 4 days since i emailed them and i have had no response.

What does that tell you ?
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alex21008
T68 gold
Joined: Jul 05, 2005
Posts: 13
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Posted: 2005-07-09 18:03
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Hi all,

Just had this reply from SE, so we'll wait and see....

From: Sony Ericsson Call Center
Date: 07/09/05 16:44:46
To: alex********@world.com
Subject: Sony Ericsson Call Centre, Case : 41*****7


Dear Mr M******,

Thank you for contacting the Sony Ericsson Call Centre.

With regards to your enquiry, at this present time we are working on a software update. This is to be imminently released on our website at www.sonyericsson.comsupport.

Once available we will contact you with further information on accessing this update service on-line.

Please accept our apologies for this inconvenience.

Should you require any further assistance, please do not hesitate to contact us again for further help and support.

For more information on our products and services, please feel free to visit our website at www.sonyericsson.com

www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.

Kind Regards,
Barry Stenfalt

Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com



Subject: Phones
Product: K750i
cloysterpete5
K750
Joined: May 27, 2005
Posts: 167
From: Whitby, North Yorkshire, Engla
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Posted: 2005-07-09 19:51
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That's just a template response that everyone gets when asking about firmware though , I got the same identikit response a couple of weeks back.
richk
K750
Joined: Jun 23, 2005
Posts: 18
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Posted: 2005-07-10 20:26
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If we're about camera, there's one thing I can't understand: why doesn't k750 has as much camera options as s700??? seems a bit confusing for me...
etaab
Nokia N8
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Posted: 2005-07-10 21:11
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Because they're unecessary, and possibily because SE thought the vaster options would confuse the K750i's younger audience ?
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AntonyScerri
T68 gold
Joined: Jul 02, 2005
Posts: 2
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Posted: 2005-07-16 00:11
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Hi everyone

I pushed back at SE about their "templated" response, and the fact it hadnt answered my question. Also mentioned that i was considering getting a refund on my phone and would recommend others do the same given the poor video (and photo) quality having upgrade. Also mentioned the update service not mentioning when the firmware had last been changed and to what version as well as giving us information on changes.

Well i got a reponse included below, which seems a little more personalised this time. Unfortunately its not looking good for getting the problems fixed, just a game of wait and see im afraid. But we probably already knew that.

Tony

**********RESPONSE**********
Thank you for contacting the Sony Ericsson Call Centre.

With regards to your enquiry, unfortunately in our intial reply we made the mistake of not noticing you had the latest firmware already. We are sorry for this error.
There is not another update to be released imminently but there will be future updates for the K750i although it has not been confirmed what will be included in these yet and when they will be released.
R1A044 was the first version of the K750i software and there is now an update available to R1L002 which is the first maintenance release of software. In this new software among the updates are:

- Standby crash fixed.
- Increased call and Media Player volume.
- Games menu operates much more smoothly.
- Smoother video playback
- General UI performance improvements
- Improvements and bug fixes to Bluetooth headset support.
- The auto focus beep sound has been changed.
- Saving a photo to the Memory Stick is now quicker.
- New MP3 folder on Memory stick
- Fixed the month names in the calendar for various european languages.
- Camera sounds are muted when in silent mode in some firmware locales (EU_1 , but not EU_3).
- Minimised Media Player icon changed.
- SMS 'to' text now black (previously white).
- A "Fully Charged" message is now displayed on screen when the phone has finished charging.

There are no changes to the Bluetooth profiles supported.
If you are having problems with connectivity to a bluetooth headset this is most likely due to compatibility issues with non-Sony Ericsson products or a fault with one of the devices.
Also, the camera quality has not been reduced by the software update but we have had some reports of a reduction in video quality on some handsets which we are of course looking into. If this proves to be due to the software update the problem will be rectified in the next maintenance release of software.
We appreciate your suggestions for changes to the update service and we will log these with the appropriate department.

In summary, we are sorry for the problems you have had and hope that this email goes some way to resolving them. If you have any other enquiries or problems please contact us on 08705 237 237 or by email so that we can offer support and new information.

For more information on our products and services, please feel free to visit our website at www.sonyericsson.com

www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.

Kind Regards,
Alan Shepherd

Sony Ericsson Call Centre
etaab
Nokia N8
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Posted: 2005-07-16 00:48
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Quote:

On 2005-07-16 00:11:00, AntonyScerri wrote:

Also, the camera quality has not been reduced by the software update but we have had some reports of a reduction in video quality on some handsets which we are of course looking into. If this proves to be due to the software update the problem will be rectified in the next maintenance release of software.



I wont be holding my breath.
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max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Posted: 2005-08-07 11:23
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@AntonyScerri, thanks for that info. I've just updated to R1L from the R1J that was on the phone when I bought it. The listed improvements seem accurate, and worthwhile.

It's a huge shame about the video quality, but for me the sound output improvement is more important than the video quality, so I'm not too disappointed to have missed R1A.

When I first got the K750, I was disappointed as the sound output didn't seem too much better than my K700i...but now I can hammer my eardrums yet again...

Hopefully the vid quality will be reinstated soon..

@Paulino2, dude, if some girl opens her wonderbra for me, I'm never disappointed!!

[ This Message was edited by: max_wedge on 2005-08-07 10:25 ]
JT
K750
Joined: May 13, 2005
Posts: 303
From: Birmingham
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Posted: 2005-08-07 12:34
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Hi

How does the new firmware change the quality of the sound?

Through the headphones?
Speaker?
Ringtones?
max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Posted: 2005-08-07 12:45
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Call and media player. Not the quality, just the output. Louder.
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