Esato

Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > K750 / W800 Firmware Overview

Previous  123 ... 798081 ... 457458459  Next
Author K750 / W800 Firmware Overview
dodgydodgy
K800 Black
Joined: Jun 15, 2005
Posts: 58
PM
Posted: 2005-07-11 21:09
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2005-07-11 17:52:43, numb wrote:

If you had sucessfully setup your GPRS prior to updating you would have no problems, unless you deleted them and tried to set them up again.


This isn't true - it affected GPRS for many people who had already got it set up, myself included.
Dextermike
C902 Black
Joined: Jun 29, 2005
Posts: 30
From: Montreal
PM
Posted: 2005-07-11 21:44
Reply with quoteEdit/Delete This PostPrint this post
I updated to R1L this w-e. It fixes the GPRS problem which I had, but u can feel it's much slower than R1J, which btw was faster than R1A...

Hope the new f/w will be released soon...
numb
K850 Blue
Joined: Feb 07, 2005
Posts: > 500
PM
Posted: 2005-07-11 22:34
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2005-07-11 21:09:49, dodgydodgy wrote:
Quote:

On 2005-07-11 17:52:43, numb wrote:

If you had sucessfully setup your GPRS prior to updating you would have no problems, unless you deleted them and tried to set them up again.


This isn't true - it affected GPRS for many people who had already got it set up, myself included.



Oh well, that doesnt really make it any better, but just verifies my statement that it did not only affect certain users. On most networks it worked if you had set up the GPRS prior to updating, but I agree on some like the O2 network, it didnt.

SL33PYH34D
P990
Joined: Sep 06, 2004
Posts: 486
From: Berkshire, UK
PM
Posted: 2005-07-12 02:00
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2005-07-11 17:52:43, numb wrote:
The GPRS issue affected everyone that hadnt allready set up their GPRS before updating, not just specific networks or users, If you had sucessfully setup your GPRS prior to updating you would have no problems, unless you deleted them and tried to set them up again.

There are other issues than the videobitrate, this was only an example. People are still experiensing chrasches and BT issues on R1L002, I know the only 3 chrashes I have had so far has been on the R1L002 firmware. Others are having problems with camera suddenly not working for no apparent reason.
...


Well I actually had no GPRS issues with R1J (mines a SIM free handset on Orange UK) - I was able to setup and delete data accounts (including my Tomtom Go setting up its own account too) without any problems - although I didn't ever delete all of them at once, but then to be honest I haven't actually had many of the reported issues with the handset from day one (apart from very iffy bluetooth that didn't - and still doesn't want to work with some headsets and things like the new Tomtom Go 500/700 units in handsfree).
And lets not forget that for every one person who has an issue who posts here, there are probably five other users other there who are perfectly content.
If most of these issues aren't cleared up within the next couple of months I'll be inclined to agree with you and be pretty upset with SE but I think its only fair to give them a "reasonable" chance to fix them - afterall most of the current issues with the K750i will probably also afllict the W800i too so I have no doubt they are probably working pretty hard on it.

I still think there are manufacturing quality issues now that SE appears to have moved production to China - there definitely appear to be a large number of duff ones out there that SE at the moment is struggling to fix via software alone - with a lot of the original reboot issues the cure seemed to be a handset swap.

The thing that really bothers me is the inconsistency of it all - as a software developer by trade, given apparently identical hardware running apparently identical software you'd certainly expect some consistency to the problems wouldn't you (its a shame these phones don't have some sort of event/error log which could be passed to SE for analysys )?
numb
K850 Blue
Joined: Feb 07, 2005
Posts: > 500
PM
Posted: 2005-07-12 02:10
Reply with quoteEdit/Delete This PostPrint this post
yes, an event/error log would indead be great

nokiadingding
T68 gold
Joined: Aug 02, 2004
Posts: 36
PM
Posted: 2005-07-12 03:23
Reply with quoteEdit/Delete This PostPrint this post
Hi all,
I have seen some posting about emailing SE customer support to report bugs/suggestions.
Where can we send the email to?

Thanks
staiano
T39 black
Joined: Feb 08, 2005
Posts: 59
From: Brooklyn, NY, USA
PM, WWW
Posted: 2005-07-12 04:35
Reply with quoteEdit/Delete This PostPrint this post
Got to sonyericsson.com, select your location, click support then contact us. Or if you're from the UK go here http://www.sonyericsson.com/s[....]&ver=4000&template=ps1&zone=ps and then click contact us.

Enter in your info and all your problems. SE can only work on the issues we tell them about.
I drink because my country needs the tax
http://www.esato.com/go.php?url=http://se-nse.net/
CaRMaN
K800 Black
Joined: May 12, 2003
Posts: 140
From: UK
PM
Posted: 2005-07-12 09:32
Reply with quoteEdit/Delete This PostPrint this post
I just read on SEUS :

Note! We recommend using this service with a broadband connection even though it is possible to use a modem connection(preferrably 56 kbps).


I have 56k, has anyone else with 56k updated their firmware successfully? I know it says its "possible" but it still makes me doubtful

I don't even think I'm gonna update it yet actually. I have R1A which seems to be fine apart from the occasional freeze when I'm doing processor-demmanding things.
numb
K850 Blue
Joined: Feb 07, 2005
Posts: > 500
PM
Posted: 2005-07-12 10:26
Reply with quoteEdit/Delete This PostPrint this post
Theres no problem updating from a 56k connection, it just takes longer time to donwload the updatingsoftware and the update to begin with.
The update itself is done "offline", first it downloads the needed software and updates, and only then does it update from the locally stored files. This is to prevent any problems due to loss of connection or slow connection.

The broadband advice is simply because the filesizes that needs to be downloaded initially are rather big.

CaRMaN
K800 Black
Joined: May 12, 2003
Posts: 140
From: UK
PM
Posted: 2005-07-12 10:56
Reply with quoteEdit/Delete This PostPrint this post
Ok, thanks for the info.

Do you have any idea of the sizes of the files? Just so I know roughly how long it will take to download them.
numb
K850 Blue
Joined: Feb 07, 2005
Posts: > 500
PM
Posted: 2005-07-12 11:03
Reply with quoteEdit/Delete This PostPrint this post
the updatesoftware is around 11.5mb and the updatefile is around 10mb

tamir
T68 gold
Joined: May 14, 2005
Posts: 12
PM
Posted: 2005-07-12 18:34
Reply with quoteEdit/Delete This PostPrint this post
I personally do not recommend it as you know the 56kb connection might go off anytime and ruin your mobile for you
Itanium
K750
Joined: Jun 13, 2005
Posts: 77
PM
Posted: 2005-07-12 18:39
Reply with quoteEdit/Delete This PostPrint this post
@tamir, undestand and read carefully before you post

As mentioned, actual update doesnt start until the downloading is complete. So even if the download fails for whatever reason, no harm is done to the phone. You ll just have a working phone which is just not updated.
tamir
T68 gold
Joined: May 14, 2005
Posts: 12
PM
Posted: 2005-07-12 22:17
Reply with quoteEdit/Delete This PostPrint this post
sorry my mistake as i did not sleep for 50 hours i think i will go to bed
seanflynn
P1
Joined: Nov 08, 2004
Posts: 493
From: Lancaster
PM, WWW
Posted: 2005-07-12 23:21
Reply with quoteEdit/Delete This PostPrint this post
How can you find out what Firmware you have on the k750i?
Access the forum with a mobile phone via esato.mobi
Previous  123 ... 798081 ... 457458459  Next
Goto page:
Lock this Topic Move this Topic Delete this Topic