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Author Semicon Corner (PH)
warlord
T68 gold
Joined: Jun 24, 2002
Posts: 2
From: HELL!!!
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Posted: 2002-08-27 13:08
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Clark- yup, hope all semicon branches will improve the service they give.

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dlreyes
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Joined: Apr 17, 2002
Posts: 100
From: Philippines
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Posted: 2002-08-27 13:42
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In all fairness, the intention to improve is there and I have observed that some branches have indeed improved their service.
Mithrandir
T68i
Joined: Aug 20, 2002
Posts: 9
From: unknown - he's often seen in t
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Posted: 2002-08-27 17:22
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@Clark, point of clarification lang muna. Does your reply mean that Semicon SM City would stick to the usual procedures until the extra TSA arrive?

[ This Message was edited by: Mithrandir on 2002-08-27 16:30 ]
jpg
T68 gold
Joined: Aug 26, 2002
Posts: 5
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Posted: 2002-08-27 23:44
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All megamall semicon employees are RUDE. They should get more training on customer service. I will never go back there for anything. My cousin doesnt even go there in person to buy phones, she just sends her driver. Bastos daw kasi mga tao don. I totally agree with her.

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ferrarista44
P800 no flip
Joined: Jan 30, 2002
Posts: > 500
From: down south
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Posted: 2002-08-27 23:52
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@jpg
i beg to disagree.
dont say ALL.
i bet there are some good and helpful souls in Semicon Gamol.

[ This Message was edited by: ferrarista44 on 2002-08-27 22:54 ]
frederick
P900
Joined: Aug 13, 2002
Posts: 39
From: Makati, Phils.
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Posted: 2002-08-28 02:06
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When I went to Semicon Rockwell, the OIC there was helpful enough to call on megamall and centerpoint for my ICT-13. Luckily, SM Centerpoint has 4 available stocks left. Also, accomodating din naman ang staff sa centerpoint.

IMO, nasa outlook na ng person yan if they want to be accomodating or not. Hope just they improve....
dun333
T39 black
Joined: Feb 19, 2002
Posts: 29
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Posted: 2002-08-28 02:35
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Well, for me, i think the semicon staff at megamall are ok. I bought my phone there and almost all my accessories, one by one, at different times. I just had one bad experience with the technician assigned there when the backlights of my newly bought unit suddenly got busted. But other than that, i think their service was satisfactory naman. But you know what, semicon branches here in davao have really friendly staff. My hat's off to them. :-]

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GOwin
T39 black
Joined: Jan 17, 2002
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From: .uʍop ǝpısdn s&
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Posted: 2002-08-28 02:48
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@jpg
it would help if you are objective in stating your complaint. a generalization (All megamall semicon employees are RUDE) would be more of a hindrance (makes them all defensive), rather than help them improve or understand the situation.

maybe you can share what transpired during your transaction with them, and how you arrived at your conclusion that all of them are rude.
dlreyes
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Joined: Apr 17, 2002
Posts: 100
From: Philippines
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Posted: 2002-08-28 03:28
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Comparisons could also be made before and after this thread had been started. Somehow, there has been an open communication between Semicon and Ericsson customers which helps in dealing with specific problems and this truly helps everyone.

The willingness is there and the implementation is done little by little and criticisms could be done in a constructive way.

clark27
T68i mineral
Joined: Jan 10, 2002
Posts: 141
From: Napoleon hik!
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Posted: 2002-08-28 04:05
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@mith gud am! Sir yes coz we obsrvd dat were havng a lot more clnt sa rcvng rather dan claiming dnt wory were thnkng to try one of dis days d system ur suggestng well its worth tryng and nothng is wrng naman po e :-o il let u knw sir what wil be d outcme po. Gud day and tnx!

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Mithrandir
T68i
Joined: Aug 20, 2002
Posts: 9
From: unknown - he's often seen in t
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Posted: 2002-08-28 05:22
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I rest my case. :-(

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odyig
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Joined: Mar 30, 2002
Posts: 18
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Posted: 2002-08-28 05:38
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@* i think the CSAs of semicon mega are ok naman. if jpg thinks they're rude then ano na lang itatawag nya sa mga CSAs ng semicon sm manila? those guys are beyond rude, there's not even a word to describe the treatment you'll get from these guys! i've been treated by these guys one time too many already kaya stay away from sm manila!

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casperr
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Joined: Jul 12, 2002
Posts: 83
From: Quezon City Philippines
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Posted: 2002-08-28 07:03
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Send you pm Clark. Thanks
pretty woman
T68i
Joined: Jul 01, 2002
Posts: 41
From: Philippines
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Posted: 2002-08-28 07:23
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mfb-sori po wala parin. post ko nalang pag meron na.

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clark27
T68i mineral
Joined: Jan 10, 2002
Posts: 141
From: Napoleon hik!
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Posted: 2002-08-28 18:31
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@casperr ok il chk 4 it

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