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Semicon Corner (PH) |
kieboy
Joined: Jun 07, 2002
Posts: 200
From: SE World
PM |
hello guys
~  P910i ~ P910i Freak! |
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prolog
Joined: Aug 27, 2002
Posts: 26
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I agree with Mithrandir. I also had my T68 upgraded this weekend at Semicon SM City. Ok naman ang service, problem lang nga is yung pag-claim nung item. I was offered to either wait until the process is finished para makuha agad, or I could leave pero kailangan pumila uli.
Well I opted to leave na lang muna since marami pa akong kailangan asikasuhin. Pagbalik ko ayun, tagal bago ko na-claim. Sana na nga lang, hiwalay ang pila ng repair sa claim, or kung di pwede... siguro naman pwede isingit yung claim kasi pumila rin naman sila ng mas maaga compared dun sa current na nakapila.
Pero on the positive side, oks na oks itong bagong upgraded na T68!! |
clark27
Joined: Jan 10, 2002
Posts: 141
From: Napoleon hik!
PM |
@Mithrandir and prolog
Good day sir!!! regarding ur post let me clarify the system of our service ctr here in Sm City, receiving for repair and claiming of units have the same process because we have only 2 TSA (Technical Support Assistants) if we decide that 1 tsa is for receiving and 1 for claiming conflicts will arise when one of the TSA is on her rest day.
As much as we wanted to serve you better we are considering your suggestions regarding the system here, as soon as the new TSA arrives we will have a seperate number for receiving and releasing of units.
Thanx for your continous support and patronage!!!!!
pwede mapikon pero talo ang papansin pangit mamili ka.... |
MFB
Joined: Jun 16, 2002
Posts: 73
From: Philippines
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Ms. Ena, Bata pa po ako. Di na kailangan magpo or opo. Please check your pm box.
This post was posted from a T68i |
warlord
Joined: Jun 24, 2002
Posts: 2
From: HELL!!!
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If 1 TSA is efficient enough then there is no need for many tsa which i believe that they dont do anything but to chat, watch girls who passes by their store and eat.
This post was posted from a T68i |
dun333
Joined: Feb 19, 2002
Posts: 29
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@sakuragi, hi! i've read from the other thread that you are from semicon dvo, from what branch are you? i'm also from dvo. meron na ba sa branch nyo na ultra-slim battery (bus-11) for t39? tnx. maayong hapon bay!  |
clark27
Joined: Jan 10, 2002
Posts: 141
From: Napoleon hik!
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@warlord
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If 1 TSA is efficient enough then there is no need for many tsa which i believe that they dont do anything but to chat, watch girls who passes by their store and eat.
This post was posted from a T68i
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Sir seems your observation is somewhat diff. our TSA are the one who are sitting and busy entertaining the clients and i dnt think its possible for them to chat while eating and assisting clients at the same time and all of them are female TSA's. I dnt think that 1 efficient TSA is not enough sir because it may cause a very long waiting time for our clients to be served because he caters the receiving and claiming of the units. Tnx and good day sir!!! 
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sakuragi
Joined: Aug 09, 2002
Posts: 1
From: nowhere
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@dun333 la lagi bay walay stock ngita pud gani ko para sa akng unit
unsang branch kaa dha? |
odyig
Joined: Mar 30, 2002
Posts: 18
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guys, may avlble p bng t39?
This post was posted from a T68i |
pretty woman
Joined: Jul 01, 2002
Posts: 41
From: Philippines
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odyig - alam ko po nasagot ko na yang question nayan sa page 49. nway sori po wala na! |
Mithrandir
Joined: Aug 20, 2002
Posts: 9
From: unknown - he's often seen in t
PM |
@clark27 I was wondering if i were in a situation wherein i have to choose between 7 days of chaos and 2 days of long but orderly lines (bec. of day-off), I think my choice would be obvious.
But, of course it's just a product of my imagination and far from my reality. Bec. of this I feel sad coz i can't do anything about it. And i envy you because in your situation (I assume you are in a position to effect those reforms ha) that idea can become a reality. Not only that, chances are, you can make a lot of people happy and satisfied. That in itself is enough for some to act without delay and not wait for the arrival of a saviour in the person of additional TSA.
Of course additional TSA is a far greater improvement. But it should not be a hindrance towards effecting minor changes while waiting for a major solution.
Besides, customers' welfare should not wait and cannot be told to wait (as exact as Sen. Roco's resignation yan tsong). That in my humble opinion should be treated as the holy grail of sales and the paramount concern of every marketing personnel. |
clark27
Joined: Jan 10, 2002
Posts: 141
From: Napoleon hik!
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@Mithrandir
I get your point sir obviously you will choose a 2 days instead of 7 days . But in our service usually receiving has a more number of clients than claiming thats why we combine the 2 TSA for both service to minimize the long and increasing line of clients.
pwede mapikon pero talo ang papansin pangit mamili ka.... |
dun333
Joined: Feb 19, 2002
Posts: 29
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@sakuragi,
Bay, im not frm smicon. Jst a rgular and loyal customer of smicon.  My batt is due for replacement kasi kya tnanong kta bka kc mron sa branch nyo. Sa gaisano brnch k b? Hw about ung ericson r310, meron b kyo dyan? salamat kaayo.
This post was posted from a T39
[ This Message was edited by: dun333 on 2002-08-27 13:07 ] |
warlord
Joined: Jun 24, 2002
Posts: 2
From: HELL!!!
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Clark- yup, more tsa means faster service BUT not in your case. I read that some1 also posted that sm north cs were girl watching instead of repairing or doing paper works for faster releasing; Which branch are you clark? Re chattin, do i need to take some pic as evidence and post it here?
This post was posted from a T68i |
clark27
Joined: Jan 10, 2002
Posts: 141
From: Napoleon hik!
PM |
@warlord yup im frm sm cty dats y i really explain everythng.
This post was posted from a Nokia 7650 |
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Posted: 2002-08-27 04:43
P910i 
