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Author The K850i Nightmare
SilveR.
Aino Black
Joined: May 03, 2002
Posts: > 500
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Posted: 2007-11-15 21:25
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I agree. with you..
So such new phone goes to service is no good..
---------------------
joemax
K850 Green
Joined: Nov 05, 2007
Posts: 130
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Posted: 2007-11-15 23:31
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I'm off to get my 4th tomorrow too. 3 phones in three weeks. All displaying faults in both build and software quality.

Now on 037, still random volume changing when on a call and the Bluetooth audio is abysmal.

So, 4 phones and still a week to go on my initial 28 days... not good for a top of the range phone bearing the Cybershot brand.
Dogmann
T39 black
Joined: Jan 29, 2006
Posts: > 500
From: London England
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Posted: 2007-11-15 23:41
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@Sebby

Surely if you get a new phone the 28 days starts again?

Marc
Blackberry Bold, V4.6.0.214, 8GB SDHC, Pin2553F455
Honoured to have Won Best Debater for the 2nd Year
Sebby
W810 black
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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Posted: 2007-11-15 23:58
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Nope, it's 28 days from when you get the first phone. Within 28 days they'll replace it; after that it has to be repaired. [addsig]
joemax
K850 Green
Joined: Nov 05, 2007
Posts: 130
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Posted: 2007-11-16 00:02
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On 2007-11-15 23:58:24, Sebby wrote:
Nope, it's 28 days from when you get the first phone. Within 28 days they'll replace it; after that it has to be repaired.



or refund you.
Sebby
W810 black
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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Posted: 2007-11-16 00:09
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Nope, because it was a T-Mobile upgrade. If I could get a refund I would. Then I'd wait a month or so and then upgrade! [addsig]
A L 3 X
C905 Black
Joined: Dec 20, 2006
Posts: > 500
From: Yorkshire Phone: iPhone 3G
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Posted: 2007-11-16 00:12
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should i go for a second can someone please tell me, i have no software issues but have the slightly raised/pressable screen, and a creaky battery hinge and back cover?


Is there a chance I will get an even worse built one if i go to the same store?
joemax
K850 Green
Joined: Nov 05, 2007
Posts: 130
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Posted: 2007-11-16 00:17
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mine was an upgrade to with Orange but via CPW.

You should be able to get a cancelation of the new contract signed for the upgrade unless they can offer you a phone you want in its place.

I will go for this and then upgrade when the N82 is in stock.

Don't forget, upgrade or not - sale of goods act and fit for purpose. This phone does not work currently. 3 phones all exhibiting different faults and build issues.

Its a shame, all my previous SE phones have worked nearly flawlessly. I love SE phones. But they have lost the plot on this one and I have signed a contract to pay Orange a monthly fee to cover the air time and phone cost.

The K850 cost me nothing up front - a free upgrade. But I will not live with it for a year in its current state. I cannot afford to wait for FW updates as i use the phone for business and after spending 7 hours in the car today and being unable to speak to customers - loses me business.
joemax
K850 Green
Joined: Nov 05, 2007
Posts: 130
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Posted: 2007-11-16 15:12
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Just collected my 4th K850. Speaker grill is not glued down correctly, so far refuses to receive SMS's.

syncing with Mac works Ok

Still testing.
plankgatan
Apple iPhone 5S
Joined: May 20, 2007
Posts: > 500
From: Sweden fur alle
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Posted: 2007-11-16 15:21
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hhmmm...feel sorry for you........you must be the most unhappy person in the world.........all my friends (and my myself) have got perfect phones.....absolute no trouble at all.................

_________________
I k850i, w810i & T28

[ This Message was edited by: plankgatan on 2007-11-16 14:21 ]
goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Posted: 2007-11-16 15:28
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Mine seems to be perfect compared to some of the horror stories on here however there is definitely many quality control issues with some.

I hope you guys get it sorted out.

shanespencer
Xperia X10 Black
Joined: Aug 29, 2005
Posts: > 500
From: The China
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Posted: 2007-11-16 15:44
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When SE brings out their next 'big' phone, I think everyone should go with plankgatan to buy theirs.
pulsar_flame
K850 Blue
Joined: Oct 02, 2007
Posts: 20
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Posted: 2007-11-16 16:22
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i dono what is going thru sony's new k850i some has amazing set some as poor one how can others buy with these reports!
joemax
K850 Green
Joined: Nov 05, 2007
Posts: 130
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Posted: 2007-11-16 16:47
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Plank... lucky for you and your mates... really I am so glad your happy with your K850.

Just to add to what I wrote below :

Bluetooth audio still crackles and repeats. Seems its 037 causing this as 029 worked great in this respect - just in others it was rubbish.

So, as I spend lots of time in the car on handsfree, this phone looks like it will be useless - good cam or not. Unless there's an update that fixes the phone before mid next week, its back it goes and I move brands to something that I know from others reports will work.

sigh... SE have lost it on this one and will loose a loyal customer.
A L 3 X
C905 Black
Joined: Dec 20, 2006
Posts: > 500
From: Yorkshire Phone: iPhone 3G
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Posted: 2007-11-16 17:48
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I am going to take mine back as the loose battery cover is annoying me....it creaks and moves when i press the * button on the keypad....hopefully(touch wood) i'll get a decent replacement
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