| Author | 
	The K850i Nightmare | 
SilveR. Joined: May 03, 2002 Posts: > 500 PM | 
I agree. with you..
 So such new phone goes to service is no good.. 
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joemax Joined: Nov 05, 2007 Posts: 130 PM | 
I'm off to get my 4th tomorrow too. 3 phones in three weeks. All displaying faults in both build and software quality.
 
 Now on 037, still random volume changing when on a call and the Bluetooth audio is abysmal.
 
 So, 4 phones and still a week to go on my initial 28 days... not good for a top of the range phone bearing the Cybershot brand. | 
Dogmann Joined: Jan 29, 2006 Posts: > 500 From: London England PM | 
@Sebby
 
 Surely if you get a new phone  the 28 days starts again?
 
 Marc
Blackberry Bold,  V4.6.0.214, 8GB SDHC, Pin2553F455 Honoured to have Won Best Debater for the 2nd Year  | 
Sebby Joined: Dec 12, 2004 Posts: > 500 From: London, UK PM | 
Nope, it's 28 days from when you get the first phone. Within 28 days they'll replace it; after that it has to be repaired.  
[addsig] | 
joemax Joined: Nov 05, 2007 Posts: 130 PM | 
On 2007-11-15 23:58:24, Sebby wrote:
 Nope, it's 28 days from when you get the first phone. Within 28 days they'll replace it; after that it has to be repaired.   
 
 
 or refund you. | 
Sebby Joined: Dec 12, 2004 Posts: > 500 From: London, UK PM | 
Nope, because it was a T-Mobile upgrade. If I could get a refund I would. Then I'd wait a month or so and then upgrade!
[addsig] | 
A L 3 X Joined: Dec 20, 2006 Posts: > 500 From: Yorkshire Phone: iPhone 3G PM | 
should i go for a second  can someone please tell me, i have no software issues but have the slightly raised/pressable screen, and a creaky battery hinge and back cover?
 
 
 Is there a chance I will get an even worse built one if i go to the same store?
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joemax Joined: Nov 05, 2007 Posts: 130 PM | 
mine was an upgrade to with Orange but via CPW.
 
 You should be able to get a cancelation of the new contract signed for the upgrade unless they can offer you a phone you want in its place.
 
 I will go for this and then upgrade when the N82 is in stock.
 
 Don't forget, upgrade or not - sale of goods act and fit for purpose. This phone does not work currently. 3 phones all exhibiting different faults and build issues.
 
 Its a shame, all my previous SE phones have worked nearly flawlessly. I love SE phones. But they have lost the plot on this one and I have signed a contract to pay Orange a monthly fee to cover the air time and phone cost.
 
 The K850 cost me nothing up front - a free upgrade. But I will not live with it for a year in its current state. I cannot afford to wait for FW updates as i use the phone for business and after spending 7 hours in the car today and being unable to speak to customers - loses me business. | 
joemax Joined: Nov 05, 2007 Posts: 130 PM | 
Just collected my 4th K850. Speaker grill is not glued down correctly, so far refuses to receive SMS's.
 
 syncing with Mac works Ok
 
 Still testing. | 
plankgatan Joined: May 20, 2007 Posts: > 500 From: Sweden fur alle PM | 
hhmmm...feel sorry for you........you must be the most unhappy person in the world.........all my friends (and my myself) have got perfect phones.....absolute no trouble at all.................
 
 _________________
 I   k850i,   w810i &   T28
  [ This Message was edited by: plankgatan on 2007-11-16 14:21 ] | 
goldenface Joined: Dec 17, 2003 Posts: > 500 From: Liverpool City Centre PM | 
Mine seems to be perfect compared to some of the horror stories on here however there is definitely many quality control issues with some.
 
 I hope you guys get it sorted out.
 
 
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shanespencer Joined: Aug 29, 2005 Posts: > 500 From: The China PM | 
When SE brings out their next 'big' phone, I think everyone should go with plankgatan to buy theirs.      
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pulsar_flame Joined: Oct 02, 2007 Posts: 20 PM | 
i dono what is going thru sony's new k850i some has amazing set some as poor one how can others buy with these reports! | 
joemax Joined: Nov 05, 2007 Posts: 130 PM | 
Plank... lucky for you and your mates... really I am so glad your happy with your K850.
 
 Just to add to what I wrote below :
 
 Bluetooth audio still crackles and repeats. Seems its 037 causing this as 029 worked great in this respect - just in others it was rubbish.
 
 So, as I spend lots of time in the car on handsfree, this phone looks like it will be useless - good cam or not. Unless there's an update that fixes the phone before mid next week, its back it goes and I move brands to something that I know from others reports will work.
 
 sigh... SE have lost it on this one and will loose a loyal customer. | 
A L 3 X Joined: Dec 20, 2006 Posts: > 500 From: Yorkshire Phone: iPhone 3G PM | 
I am going to take mine back as the loose battery cover is annoying me....it creaks and moves when i press the * button on the keypad....hopefully(touch wood) i'll get a decent replacement 
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