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S500i, broken keys after 4days ( |
jnnyrocket
Joined: Jan 25, 2003
Posts: 31
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I'm sending my second one back today, keys 7 and 3 cracked yesterday. Didn't know about the wk27 thing until I already ordered it 
I must say it's a great device and I will deffinitly keep trying to get one without the defect.
[ This Message was edited by: jnnyrocket on 2007-08-04 19:40 ] |
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tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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good luck then, mate.
i've seen a s500, but it is TIM branded and it's a green one though. i wont buy it cuz i dont got money to debrand it via wotan or whatever else
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transmetal
Joined: Aug 05, 2007
Posts: 2
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Hello.I am from Greece. I do have the s500 and I do have the same problem. All the keys are broken in the center.
What did you do ? You take it to the service ? Did they fixed it?
I think I will take it tomorrow to the service. |
transmetal
Joined: Aug 05, 2007
Posts: 2
PM |
On 2007-07-25 17:20:36, N-er-G wrote:
It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal: http://www.mobilport.hu/?r=10469
Can anybody give me a link from the Sony that says about this problem ?
An official post of Sony.
Sorry for my English...
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jnnyrocket
Joined: Jan 25, 2003
Posts: 31
PM |
I sent mine back to the place of purchase, they have a 15day return for defect.
I've heard that sometimes SE denies the problem and then you get someone else on the phone and they know about it, guess you just have to be presistent and get the right person. |
justin25
Joined: Mar 29, 2007
Posts: 138
From: Hong Kong
PM |
On 2007-07-25 17:20:36, N-er-G wrote:
It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal: http://www.mobilport.hu/?r=10469
_________________
[ This Message was edited by: N-er-G on 2007-07-25 16:21 ]
BUT now The Yellow one also has cases of borken keypad, so the explaination of "paint goes into reaction with the plastic" is not the true story?
Picture from a Taiwan website:
http://www.sogi.com.tw/forum/[....]forum_no=2382&topic_ID=4665411
First  : K750i, now keep on using  W800i & W810i | J230i as 2nd phone | Z300i for Mum | K610i for GF But won't buy anymore as no amazing phone after W900i (Except Japan SE phone) C905?  |
shaliron
Joined: Jan 15, 2006
Posts: > 500
From: Melbourne, Australia
PM |
I don't really know what went wrong with this phone. SE surely knows how to make durable keypads, so it's surprising that this phone seems so poor build quality wise. There must be something wrong with the materials.
A wooden spoon is a spoon made from wood. Source: WikipediaWinner of: Best Thread (Huge SE Portfolio) 2007, Best Post (Huge SE Portfolio) 2007, Best Signature 2007, and 2nd Best Nickname 2007. |
doQtor
Joined: Jul 16, 2007
Posts: 7
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I hope SE resolved this problem yet, cause Im going to by this phone (black) in two weeks... |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
for more security wait 3 three weeks. anyways, if you get one of these you can get it replaced.
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abbafan1972
Joined: Jan 05, 2006
Posts: > 500
From: Birmingham, UK
PM |
have just been reading about this on a mobile phone blog and the guy on there said "I hope this problem doesn't show itself with the W580i", of course both phones have similar style keypads.
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S4k1s
Joined: Mar 09, 2005
Posts: > 500
From: Sweden
PM |
On 2007-08-05 17:32:16, transmetal wrote:
On 2007-07-25 17:20:36, N-er-G wrote:
It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal: http://www.mobilport.hu/?r=10469
Can anybody give me a link from the Sony that says about this problem ?
An official post of Sony.
Sorry for my English...
You will never get an official post from Sony...
Maybe from Sony Ericsson... |
bart
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
PM, WWW
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the pics of the yellow S500i with borken keys is a hoax.
any expert will see that its done manually, its not a factory error.
probably a samsung fan.
With Ericsson and Nokia gone: we must keep their spirits alive and buy JOLLA or YOTA |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
On 2007-08-10 23:00:01, S4k1s wrote:
You will never get an official post from Sony...
Maybe from Sony Ericsson...
it is just a typo. forgive him, he's human too
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abbafan1972
Joined: Jan 05, 2006
Posts: > 500
From: Birmingham, UK
PM |
On 2007-08-10 23:27:27, bart wrote:
the pics of the yellow S500i with borken keys is a hoax.
any expert will see that its done manually, its not a factory error.
probably a samsung fan.
You mean the ones Here
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bart
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
PM, WWW
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yes that one.
With Ericsson and Nokia gone: we must keep their spirits alive and buy JOLLA or YOTA |
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Posted: 2007-08-04 20:39
jay0726 | 
W800i & W810i | J230i as 2nd phone | Z300i for Mum | K610i for GF
