Posted by paulgsm
Hi!
I have a Nokia 6310i and a Bluetooth adapter on USB port. The connection between these 2 devices is OK but when I want to connect to PC Suite 4.81 (delivered with 6310i cd)i see a message like this "Operation Failed: Error Code: 8004320A". When you open "Connection Manager" from "Control Panel" or from PC Suite you have to select Connection type: you have to choose from: cable, IrDa and Bluetooth. When I Choose Bluetooth I see: "Operation Failed: Error Code: 8004320A".
Any ideeas how this problem might be solved?
Posted by Froddan
I'm not sure about the 6310i, but this is the way to do with the 7650.
Open the BT connection between your pc and phone, from the BT program.
Open the mRouter icon on your Pc Suite, and enable the port for communication. The icon changes, once you've enabled the right port.
Then you just open the Pc Suite, and it should be running perfectly.
Posted by GOwin
Check he you got the latest PC suite version for your phone from nokia's website. I had BT problems with the software on the CD that came with the 7650.
Posted by Caspa
Look into a software upgrade for your 6310i there have many BT issues with certain versions...
Posted by paulgsm
Thank you guys for your answers. My software version of Nokia 6310i is 4.07. As soon as posible I'll make a software upgrade (if this could solve my problem).
Posted by harmeet
Hi paulgsm
I am having the same problem that you described. Were you able to fix it?
Please let me know if you figured the solution.
Thanks
Harmeet
Posted by Karesz
I have the same probleme too. Sorry... USB Bluetooth @ Nokia 6310.
Infra connection OK, Bluetooth connection ok between PC & 6310, but the nokia latest datasuit does not work with bluetooth connection.
PLS help

Posted by ielrick
The error is caused because nokia disabled the sync profile unless you have a nokia bluetooth adaptor ( or socket i beleive), you also get a similar error when you click on the cable icon ( unless you have a nokia cable) Good old nokia making you buy more nokia gear by ensuring that the most usefull part (sync) wont work with non nokia gear....
Posted by xeroxone
To Paulgsm:
Wich Bluetooth Adaptor do U use ?
Posted by playa_boy
Amazing the greedyness of Nokia! I was so far happy with their products, but now I will get rid of my Nokia 6310 as soon as possible. I bought a separate Bluetooth USB adapter and could not get it to work with the Nokia PC suite. I have countless times tried to emial Nokia suport for help and explanations, but they don't even have the decency to answer!
Does anyone know if there is a crack or something available so that the Nokia PC suite can work with other Bluetooth devices than the Nokia Bluetooth cards?
[ This Message was edited by: playa_boy on 2002-10-25 12:23 ]
Posted by wapchimp
Nokia's

Posted by nwucat
Did anyone ever find a solution to the 8004320A error with the 6310i running the PC connection managerversion 4.82 and a generic bluetooth connection, in my case cambridge silicon radio USB in an IBM T30?
I will bring this up with AT&T, they make $ off of working connections.
Posted by Mplus
Yes, I bought a nokia 6310i just for its bluetooth communication. I wanted to setup the communication with my sony SRX51PA notebook with Bluetooth capabilities and yes.... here same problem.... error code 8004320A.
I'm gonna call Nokia Support tomorrow... if no satisfactory reply I will return the phone to the shop... 15 days money back guarantee if not satisfied .......and I AM NOT SATISFIED AT ALL. (sorry for the shouting... I guess you all know how I feel .... you've been there too I guess....)
I'll have a look at the Sony Ericson tomorrow.... hope it will not be the same story .... anyway I will still have the 15 days money back guarantee....
Cherioo
MPlus
Posted by Mplus
Well I contacted Nokia European support and it is exactly as mentioned ... one does need the Nokia bluetooth adaptor in order to use the Nokia PC Suite.....
Here is what I think and I do.... Nokia OUT...Sony here I come.
I would say... spread the word... because this is a rip off...selling a bluetooth compatible phone and then make it incompatible by the provided software....
MPlus
Posted by 701
U r right but they all ripp the consumer one way or the other
Posted by davefrontier
Just out of interest...
Today I connected a Toshiba Portege laptop with an IBM (Digianswer) PCMCIA bluetooth adapter to a 6310i with no problems. I am using the latest PCSuite.
Posted by jh67
paulgsm > About software-versions,..basically version 4.08 and forward work well,...I know this, as we use the phone for testing bluetooth headsets

There were some issues on the earlier versions.
Regards
Jan
Posted by Graphicgreen
Well I've gone through the FAQ that goes with the software and this is the first line.
1. Digianswer Bluetooth Software Suite has to be installed and Nokia
Connectivity Card DTL-4 plugged into PCMCIA slot.
Were the hell do you get Digianswer Bluetooth Software Suite?
How do you upgrade the cell phone since I can't find any software online to upgrade it?
Posted by zinzan
I've got a 6310i, software 4.8 and have the new nokia HDW-2 headset.
I can get them to connect okay, but the connection keeps dropping randomly - could take 1 minute, could take 30 minutes for it to happen.
I'm getting a software upgrade to 5.22, to see if this will help.
has anyone else had any similar problem with this headset, or indeed any other headset as I've heard ir may be quite common. And if so does anyone know if the software upgrade will help?
thanks,
H.
Posted by NIletter
You guys/girls may have already read the thread below, but if not, please read it - it's about trying to get Nokia to sort itself out.
http://www.esato.com/board/viewtopic.php?topic=20590&forum=3
Posted by zinzan
Upgraded software to 5.22 - makes no difference to functionality of headset - still dropping connection with phone, and auto powering off.
will be returning headset.
Posted by lazarini
im sory to say this guys but 6310i of my dad also did not work with the pc suite it only worlks as a dial up modem but no pc suite woud not work i asked at slovenian nokia service point and they confirmed that u need an nokia bt product in order for pc suite to work :(
Posted by zinzan
Upgraded software on 6310i to 5.22, nokia HDW2 still doesn't work correctly - still dropping connection etc., have replaced it with the new Jabra BT200 headset with Nokia voice dial capability - and it works perfectly, no dropped connections, voice dial works fine..
all for half the price of the nokia offering.
H.
Posted by pdc777
I also have this problem .... TDK 'go blue' PCMCIA to Nokia 6310i ....
hopefully not for much longer .....
it would appear Nokia are addressing this problem .....
see the site below ....
http://discussion.forum.nokia.com/forum/showthread.php?s=1dc3b70a1cac58be7d183c7aae9887bc&threadid=18186
cheers
Posted by playa_boy
Good grief, and screw Nokia! All the hours I have tried to get the bluetooth connection to work between my 6310 and laptop! I even tried to install the software provided for the 8910i; it manages to connect via my Billionton Bluetooth USB adapter, but the connection closes immidiately.
On Nokias own discussion forum they tell us to wait for software version 4.88, I wonder when the h... that will be available. Judging from their history of rotten support and arrogance towards customers, I guess it will take a long time!
[ This Message was edited by: playa_boy on 2003-04-15 11:49 ]
[ This Message was edited by: playa_boy on 2003-04-15 11:50 ]
Posted by roads
New software version 4.88 still does not work. Seems to be able to initiate a BT session with a 3rd party bluetooth PC adaptor but then fails for unknown reason.
Posted by playa_boy
I found the solution! I ditched my nokia and invested in a T68i instead. 40 minutes of setting up and now there is no problems in using the Bluetooth functionality!
Posted by Bio-Surge
Quote: |
On 2003-02-17 19:03:00, zinzan wrote: |
I'm currently experiencing the same issues on exactly the same setup... Mine drops connections and won't automatically link to the headset when the headset is switched on (even after following the manual instructions to a tee, to enable this) I'm not happy as the headset came bundled as a freebee on upgrade to the 6310i. Being from South africa I can only assume Nokia didn't check such issues before having this brainstorm. I will be contacting them with regards to a firmware upgrade.
Posted by Bio-Surge
I checked and I have software version 5.22 on my handset. And I have the problems. Still waiting for Nokia to get back to me regarding this. I'm not too phased about the headset, I never really use them (although wireless would sort out most of my headset gripes) but I expect some sort of reimbursement for this error.
Posted by _Aardvark
I have a Nokia 6310i and a Billionton integrated Bluetooth adapter in my Clevo Laptop. I had exactly the same problems as everybody else here and spent some 2 weeks trying to work out what the hell was going on. However with some poking around I found out what was going on. I am currently using PC Suite 4.88 and it is working OK. I don't know the software version of the phone but it is 5.x anyway.
I have locked my Bluetooth up so that it will only work with paired devices so I will describe how I attach my phone to the system.
My Com Port configuration in the Bluetooth stack setup is configured to Com 6. this is important.
From My Bluetooth places I right click on the "Nokia PC Suite icon" and select Connect. My phone then tells me it is connecting.
I then open the Nokia connection manager and select Bluetooth and the Nokia Bluetooth phone entry.
I then click on Apply and select the Com Port that I configured in the Bluetooth setup (6) and click on OK
I now have a PC Suite connection that works for the rest of the time that I am connected.
How bad is that?????? I am struggling on with this poor connection method and will be looking very closely as to which phone I replace my current model with next. It may not be a Nokia even though I love the phones....
Hope this helps.