Posted by Luke-the-magic-man
just got suspended for shill bidding, first what a load of shite, but also they charged me £19 in fees and cancled over 30 of my auctions. Now what a joke! Charging me fees for auctions they cancled
also see my I hate paypal thread
http://www.esato.com/board/viewtopic.php?topic=116343&start=0
_________________
for sale - Complete PC System, ipod acessoris, all kinds of iPods, Sony MP3 players and a ton of cool electonics
human slaves for sale
[ This Message was edited by: Luke-the-magic-man on 2006-03-10 19:34 ]
Posted by axxxr
If i were you i would take them to a small claims court sue them..ebay gets away with far to much!
Call your local trading standards and they will advice on the best route to take on the matter,don't let them get away with it!
Posted by Ridahz
Mate there wank i cant upload pics and dont get the item description box only an alternative grrrr!!! Can any1 tell me why? As it used to be fine.
Posted by mutleyboy
whats shill bidding mate??
Posted by Luke-the-magic-man
having someone else bid up your prices, I have a regular customer who buys from me and thats why I have been suspended, stupid twats
Posted by masseur
http://pages.ebay.co.uk/help/policies/seller-shill-bidding.html
Posted by mutleyboy
oh cheers for the explanation.
Posted by pmerryman
check this out. Ebay being sued for shill bidding.
http://www.theregister.co.uk/2005/02/24/ebay_shill_lawsuit/
Posted by Luke-the-magic-man
my formal letter to them
Hi. I just got suspended from ebay for "shill bidding" now firstly I have to ask why? A member called kirsty1025 bid on allot of my items, even lives locally, and collects from my house, but why have you suspended me for this? If they bid on my items how is that my fault? I am fully aware what shill bidding is so don't send me a crap pre set message. I also had over 30 items on ebay which I was charged listing fees for, but now they have all been removed, but I just had to pay those listing fees, and have nothing to show for this, so I request you either reinstate my account imediatly with all my current listings back on in their current status or refund me ALL my listing fees which were charged for those auctions that were just cancled, then reinstate my account asap (some people achually make a living off ebay). I am not very happy about this, i have been trading for over 18 months on ebay and am a powerseller who just reached 600 feedback, I pay over £2000 a year for your services (listing fees etc) and don't start me on paypal. So is this how you like to reward your loyal customers? I know that ebay don't like bad PR, but if this kind of crap continues then your going to get allot of it, especially from annoyed customers such as myself. Luke Bonathan
Posted by Sammy_boy
It will be interesting to see what their reply to that is! It does seem sometimes that they are a law onto themselves!
Posted by Luke-the-magic-man
yeh, the real problem was I really needed the money asap. I had 32 auctiosn approx 1800 worth, and spent that same amount yesterday on some new stock and dont have quite enough in the bank to cover that. So im kinda f*ked right now as I also have to sell that stock when it comes in. I do luckily have a backup of all my items listed (thank god other wise id be really pissed off)
Posted by brownlad007
2 points.
the fee you pay reflects the audince of people available to your auction.
if you dont likke ebay, dont use them
Posted by Luke-the-magic-man
um, ebay saves allot of time and effort, but it does charge to much, don't forget they also own paypal.
Posted by batesie
Luke. its just (this afternoon) happened to me. theyve blocked me and i had 10 items for sale!
They must be doing the rounds but i'm really annoyed and havent done anyting wrong. Boycott ebay!
Posted by Luke-the-magic-man
I would if I could. I had 32 items on.... also just found this attached to one of the emails:
have been ended early due to your suspension for breach of eBay’s policy prohibiting Shill Bidding.
Please note that any fees incurred by listings ended due to this suspension will not be credited back to your account.
You will be sent a separate notification regarding your account suspension.
Now I want to know why they have the right to steal £20 quid off me, I've done nothing wrong and they take £20. Now maybe its just me thinking here but isn't that my money, I paid for a sevice I got but was taken away before the service had ended in my eyes. I do agree the trading standards agentcy should be involved.
Posted by Luke-the-magic-man
see what they do about this one lol
http://search.ebay.co.uk/_W0Q[....]QfrppZ50QQfsopZ1QQfsooZ1QQrdZ0
_________________
for sale - Complete PC System, ipod acessoris, all kinds of iPods, Sony MP3 players and a ton of cool electonics
human slaves for sale
[ This Message was edited by: Luke-the-magic-man on 2006-03-10 23:04 ]
Posted by amnesia
I had a problem with them once, a friend was interested in a laptop and I told him to BID on my item, eBay said I was shill bidding.
What I did was call them up (their number was burried deep somewhere)
and sorted it.
Posted by Luke-the-magic-man
hmmm, in the uk ebay do not have a number you can call, well they do, but you only get it if you are a titanium or better power seller, which menas you gota sell like £50,000 a year with them, right now im pretty pissed as I reached 600fb and have been charged for £20 of listings whcih did not stay on for the period expected. I will lose money because of this and allot of my times been wasted. they gota sort out their act asap
Posted by lamont
try and get the guy who was 'shill bidding' on your account to contact ebay, this might help. Good luck mate and hope you get back up and running ASAP
Posted by Luke-the-magic-man
guna email them now, not a bad idea really
Posted by Luke-the-magic-man
and the response from ebay is.....
Hello Luke,
Thank you for writing back to us regarding the suspension of your eBay
account.
Your account has been suspended for a minimum of 7 days due to breach of
eBay's Shill Bidding policy.
After reviewing the details of this suspension, I have found that you
have not yet completed the full term of the suspension. Once a minimum
of 7 days have passed, you may reply to this email and we will provide
you with the steps that you will need to follow to be considered for
reinstatement.
We appreciate your cooperation in this matter.
Regards,
Daniel Saunders
SafeHarbour Team
nice useless or what? Im penalised for no real reason
Posted by Sammy_boy
What a crock of sh*t! Typical generic response. Looks like ur guilty till presumed innocent in ebay's eyes
Law unto themselves!
Posted by Luke-the-magic-man
yeh, its a ton of crap fair do's. I have now emailed the bidder to contat ebay which they have said they will. Im just annoyed I have had to list 30 odd items on my spare account
http://search.ebay.co.uk/_W0QQsassZsuper-pieQQhtZ-1
and pay another £20 of fees to ebay... which means I have lot time, money and a hell of allot effort. I found out I may also lose my power seller status which I worked hard to get and was peoud of. I now refere to ebay as gaybay and love to slander it as much as pos. I pass the word onto anyone who askas about gaybay.
Also did anyone notice that my previous post was edited at the end? im sure it had some profanity in it and mde more sense
Posted by p900 lover
This is totaly unfair, go to the small claims court, the papers, the TV all of them and tell them what happend. lol
How do they know if lets say a housemate buys your goods?
oh btw how do i save ebay listings?
Posted by solidsingh
use turbolister
Posted by Luke-the-magic-man
I use turbo lister - thank god if not I will have loast every auction
also I rang the member earlier and they agreed to email ebay and sent me a draft Check it out:
Hi I wan't to enquire about a user who was recently suspended. I recently noticed they were suspended from ebay and today received a phone call from them regarding this matter hoping I could help clear this up.
The member Lukebonathan was allegedly suspended from eBay for "shill bidding", because I had been bidding on his items? I want to clear this up as I have dealt with this member for quite a while now and he is a very good ebayer, he has even personally delivered items to my door and not even charged me for this. I cannot understand why he is banned. I have bid on his items, and not always become the highest bidder, but have managed to win a few of his items over the past (I am sure you can look into the history of our accounts and see this). I usually bid on his electrical items and those that are faulty or spare parts, and have done so for some time, but why have you suspended him now?
From the way I see it nor me or Lukebonathan have done anything wrong. Surely if his account was suspended mine should be to? I can honestly not understand the reasoning behind this suspension, there must be thousands of users who regally buy or sell to each-other, do all these members get suspended?
I understand you cannot give me exact details on this matter, but would like ebay to understand lukebonathan has not been using my account to "shill bid" his items and nor I doing it for him. I bid intending to buy, if I win or do not win it should not have an effect upon the seller.
Yours Faithfully
Kirsty1025
_________________
for sale - Complete PC System, ipod acessoris, all kinds of iPods, Sony MP3 players and a ton of cool electonics
human slaves for sale
[ This Message was edited by: Luke-the-magic-man on 2006-03-12 23:14 ]
Posted by Luke-the-magic-man
after gaybay telling me I had to wait 7 days just to get a proper response I have waited and decided to email today as I want to be back on asap, and they won't read till 2moz when my 7 days are up. Heres the email I just sent
Hi Daniel
I would like to make something clear I did not breach eBay's shill bidding policy as I believe I was very clear in my 1st email
"Hi. I just got suspended from ebay for "shill bidding" now firstly I have to ask why? A member called kirsty1025 bid on allot of my items, even lives locally, and collects from my house, but why have you suspended me for this? If they bid on my items how is that my fault? I am fully aware what shill bidding is so don't send me a crap pre set message. I also had over 30 items on ebay which I was charged listing fees for, but now they have all been removed, but I just had to pay those listing fees, and have nothing to show for this, so I request you either reinstate my account imediatly with all my current listings back on in their current status or refund me ALL my listing fees which were charged for those auctions that were just cancled, then reinstate my account asap (some people achually make a living off ebay). I am not very happy about this, i have been trading for over 18 months on ebay and am a powerseller who just reached 600 feedback, I pay over £2000 a year for your services (listing fees etc) and don't start me on paypal. So is this how you like to reward your loyal customers? I know that ebay don't like bad PR, but if this kind of crap continues then your going to get allot of it, especially from annoyed customers such as myself. Luke Bonathan"
But I'm assuming that it was not considered due to the fact my 7 days were not up, but by the time a member of ebay customer support reads this it will be 7days since my inappropriate suspension, but whilst I waited I did decide to read up on all ebay's policies and also ask the other member in question to email eBay and enquire about my suspension, but according to them, ebay were not forthcoming in a response. I myself want to know why action was only taken against me, but not the other user? In my opinion If we were both involved in shill bidding we both should have been suspended?
Whilst reading all emails and policies about ebay shill bidding and those email I had from ebay 3 things bother me, the main one that I am being accused for something that I have no control over, I have dealt with kirsty1025 numerous times as mentioned earlier but for no reason should I be punished for this, if requested I will ban the member from bidding on my items in the future. The second thing is according to the polices I read I could and probably will lose my power-seller status, now I have worked months for that so my bidders can see I am a strong and trusting member of ebay, and having that taken away from me would mean I have wasted allot of time effort and money trying to achieve it. I regally paid my fees and in February sold over £2.5k of my stuff so I could keep my status, I even had about 3-4k planned for this month, but now unforchantly due to this suspension have lost almost 2 weeks of listing and selling time meaning I have a huge amount of items to sell and only 13 days of this month to do it, this will also mean I cannot even achieve the spring challenge which I had planned on trying to complete and come top in my band. Now for the 3rd thing that bothers me, I listed my items on a thursday, they were then canceled 1 day later on the friday, this means I was viewed by ebays audience for one day, when I listed those items the majority were set so I had 7 days worth of audience viewing, thats 6 less days then I agreed to, but I was still charged almost £20 for listing fees, yet I did not get the full amount of time that I should have, this I find unacceptable, in a email that was sent to me along with a nice little list of the 32 items that were canceled it said my fees were non returnable, yet my way of seeing this I have done nothing wrong so should not be charged for this. I did read of case where eBay have been taken to court for allegedly making bidders have slightly higher bids then usual, details can be found here:
http://www.theregister.co.uk/2005/02/24/ebay_shill_lawsuit/
This whole ordeal has caused me a great deal of inconvenience and has caused me financial loss. I did enjoy trading on ebay and even managed to bear almost 7% of the fees (ebay then paypal) but things like this really put you off, but I do still want to continue trading. I will do what it takes for myself to become re-registered, but want 100% of the fees charged for the canceled listings credited to my ebay seller account (eBay won't lose out on these as they will just go straight back into the money jar when I list and then sell my items), and I ask that no black mark be left on my account, nor I lose my feedback or power-seller status because of this cock up.
As a regular user of ebay and and definitely what you would call a loyal customer, I pay over £2000 a year in selling/listing/paypal fees a year easily, yet find for all my hard work becoming a established member it means nothing, I do not get personalized customer support, I have no phone number to call when this happened, I believe the only people who do are the top 2 levels of power-seller? Now I see this as disgraceful considering the amount I pay for these services I really hope ebay and paypal shape up, otherwise there are going to be allot of problems in the future.
Please get back to me asap,
Luke Bonathan