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Nokia confirms mobile battery issue

14 August 2007 by masseur
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Nokia today issued a product advisory for the Nokia-branded BL-5C battery manufactured by Matsushita Battery Industrial Co., Ltd. of Japan between December 2005 and November 2006.
Nokia has identified that in very rare cases the Nokia-branded BL-5C batteries subject to the product advisory could potentially experience overheating initiated by a short circuit while charging, causing the battery to dislodge. Nokia is working closely with Matsushita and will be cooperating with relevant authorities to investigate this situation.

Nokia has several suppliers for BL-5C batteries who have collectively produced more than 300 million BL-5C batteries. This advisory applies only to the 46 million batteries manufactured by Matsushita between December 2005 and November 2006, from which there have been approximately 100 incidents of overheating reported globally. No serious injuries or property damage have been reported.

Consumers with a BL-5C battery subject to this advisory should note that all of the approximately 100 incidents have occurred while charging the battery. According to Nokia's knowledge this issue does not affect any other use of the mobile device.
While the occurrences in the BL-5C batteries produced by Matsushita in the time-period specified are very rare, concerned consumers can request a replacement for any BL-5C battery subject to this product advisory.

It is important to note that the BL-5C battery is not used in all Nokia products and that only a portion of the Nokia BL-5C batteries in use are subject to this advisory.


How to identify a BL-5C battery manufactured by Matsushita during the relevant period
In order to determine if a battery is subject to this advisory, it is necessary to remove the battery from the device. A Nokia battery will have "Nokia" and "BL-5C" printed on the front of the battery. On the reverse, the Nokia mark appears at the top and the battery identification number (consisting of 26 characters) is found at the bottom. Consumers should refer to this identification number to determine if their battery is among the batteries manufactured by Matsushita between December 2005 and November 2006. A comparison of that number with those subject to this advisory will determine a consumer's ability to obtain a replacement free of charge.
Nokia BL-5C battery

Tags: nokia battery



Comments
On 24 Aug 18:30 ben wrote
DoctorMantis: r u fuking retarted?? that link is to sony laptops , not Sony Ericsson so get ur facts right and sure by looking at laptops u see faulty parts to them mainly sometime but seeing a nokia act as a hand granade and runnging for ur fukin life......well thats probaly the first time
On 24 Aug 11:30 MrF wrote
Confirmed by YLE (Finnish Broadcasting Company):

Matsushita will pay 100% of battery replacement. (No costs for Nokia.)

(In Finnish: http://www.yle.fi/uutiset/24h/id68136.html )
On 20 Aug 18:38 io wrote
assault and battery
(yes i know)
On 17 Aug 16:18 Ashishdpatel wrote
i have nokia 7610
On 16 Aug 08:41 notSEfanatic wrote
@laffen

Interbrand and BusinessWeek Rank the Best Global Brands by Value for 2007. you can ask them a question about it if you want. sony is number 25 only.

check it out here:

http://www.interbrand.com/best_brands_2007.asp or you can view/download the pdf file.

On 16 Aug 08:25 notSEfanatic wrote
@laffen

i know you read article in the link that i posted. the author states that nokia is in that spot of most valued brand and i think it's different from the company ranking.

why the hell backup? i am not wrong for it's the author of the article that's maybe wrong?

you can correct me if i am wrong & i stand corrected if i am wrong.
On 15 Aug 14:40 laffen wrote
@notSEfanatic

What do Sony have to do with all this? Nokia is the worlds 135 largest company in terms of market value. Please backup your (false) statements.

Forbes Global 2000
http://www.forbes.com/lists/2007/18/biz_07forbes2000_The-Global-2000_MktVal.html
On 15 Aug 13:29 Yahya wrote
Ok.... so nokia's gettin explosive............................ Good........................

BACKUP IT HURRY NOKIA.... u hv just started making good phones... (s40v3 ones) .....
On 15 Aug 09:30 notSEfanatic wrote
Stupid SE fanatics, the batteries are made by MATSUSHITA Corp (Panasonic) and not by nokia. the batteries affected were made from November 2005 - December 2006. 100 incidents of such overheating had been reported globally, but none had involved serious injuries or property damage. Some U.S. cellphone analysts said the warning would be unlikely to either hurt Nokia's market share or boost its main rivals such as Motorola Inc., Samsung Electronics Co. or LG Electronics.

Nokia's brand is valued at $33.7 billion, making it the world's fifth-most valued brand after the likes of Coca-Cola and Microsoft. Where is SE huh?

Last year, Sony was hit by hefty costs for the recall of 9.6 million laptop PC batteries that could overheat and catch fire. So that's sony as in Sony ericsson huh? While there were people hurt by the explosion of those batteries made by Sony.

I never buy Sony products for i knew long ago that they were already becoming crap!

read the article here: http://news.yahoo.com/s/nm/20070815/tc_nm/nokia_batteries_dc;_ylt=Ai8xAsgsHaYISnU_4oP21j4jtBAF
On 15 Aug 08:10 Adam wrote
And Sony Ericsson recalled millions of exploding chargers or do we not remember that far back. We all make mistakes guys. You can prefer SE all you like as I do but it doesn't mean that Nokia or any other manufacturer is bad,
On 14 Aug 22:43 ReplytoDoctorMantis wrote
@DoctorMantis.. its not that mistakes do no happen.. but the big and mighty misusing their stature to evade responsibilty is really bad!!

Nokia phones have had these problems for sooo fyking long.. but they just tried to palm it off as- that wasn our battery, but a counterfeit..

http://www.esato.com/board/viewtopic.php?topic=5322&start=1830#post2072044

incidently, the sorry folks that Nokia users are need to go to this link http://www.nokia.com/batteryreplacement/

ThankQ
sailaab
On 14 Aug 21:16 DoctorMantis wrote
Anand: And Sony doesn't make sh!t batteries? How blinded are you by fanboi-ism?

http://www.cpsc.gov/cpscpub/prerel/prhtml07/07011.html

I guess the Japanese are losing their electronics "touch."
On 14 Aug 20:28 Anand wrote
nokia is shit right from first.. i'll tell u the major difference between nokia and SE is

nokia only looks @ profit thats the reason they come out with so many models which half of them have the same features all the time

while SE looks at consumer satisfaction.. and features...
On 14 Aug 15:57 trac wrote
finally they admit it
On 14 Aug 13:36 skylineR35 wrote
wow. i got BL-5C too.
just bought one last semester somemore...
i gonna check...

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