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Author V800 - No signal when closed, full signal when opened
Temanga
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Joined: Jun 06, 2005
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Posted: 2005-06-06 17:19
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Hi

Very new to this forum, so I hope I can get some good answers!

Currently using an unlocked V800 (Vodafone) in the US with a T-Mobile PAYG SIM. Phone was working fine, but now exhibits peculiar behaviour.....when the handset is open, signal strength shows 5 full bars. However, close the handset, and the signal strength rapidly decays to 1 bar, and sometimes "No access to network" or "Emergency calls only." Worryingly, when I went back to the UK last week for a business trip, this behaviour seemed to happen with the Voda3G SIM card too.

Any thoughts? I've got RD1 (?) firmware. Should I try and upgrade it (even though I think I left the cable in the UK.... ).

Or....does anyone know a decent SE dealership in Manhattan that could give it a once-over?

Cheers......Temanga.
Pallister
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Joined: Nov 13, 2004
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Posted: 2005-06-06 17:25
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Keep your phone open and not closed:-). Kidding aside, i think a firmware upgrade will sort your problems. Worth giving it a try.

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Sammy_boy
C510 Black
Joined: Mar 31, 2004
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From: Staffordshire, United Kingdom
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Posted: 2005-06-06 18:36
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Sounds a bit like a possible hardware problem too, the way the signal disappears when you close the phone, I wonder if something like a data ribbon that carries info from one part of the phone to the other has come loose or something?
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

Strider420
Z800
Joined: Nov 23, 2004
Posts: 112
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Posted: 2005-06-06 20:45
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OK I know exactly what you are talking about. The EXACT SAME THING has happened to me and it is indeed a HARDWARE problem.

Please refer to these threads for my experiences with this issue:

http://www.esato.com/board/viewtopic.php?topic=84845&start=0

http://www.howardforums.com/showthread.php?t=627652

http://www.mobile-files.com/forum/showthread.php?t=5564

My issue has not been solved yet so I'll keep you posted.
BobaFett
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From: Kamino (wish it would be Lund)
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Posted: 2005-06-07 00:12
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welcome here. i do noticed it on z10, that at flip closed and opened different rec, howver i always have rec. the difference is, that at flip open 5 bars, flip closed 3 or 4 bars. guess its a fw bug, let it check in a service, visit se web for tel nrs in your aera. good luck
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nsx280ps
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Posted: 2005-06-07 00:14
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if you read chinese, there are posts on mobile01.com that got the issue solved...

basically u need to open up the fone since the antenna is loose
BobaFett
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Posted: 2005-06-08 00:09
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thats the solution? sounds pretty weird for me...
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Matteus
K800 Black
Joined: Oct 20, 2002
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Posted: 2005-06-08 01:04
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Also my z1010 had 5 bars flip open and 2 bars flip closed. But i put an antenna booster under the battery and now the bars are the same.

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BobaFett
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Posted: 2005-06-08 02:25
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do u have better batt performance with it aswell?
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Matteus
K800 Black
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Posted: 2005-06-08 02:33
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The difference is marginal i think maybe a bit better in 2G and 900MHz regions.

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Strider420
Z800
Joined: Nov 23, 2004
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Posted: 2005-06-08 17:35
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But of course it is one thing to lose 1 or 2 bars of signal when you close the clamshell. Completely losing service and having all of your calls roll over to voice mail is another story completely.

I'm happy to say that my phone is now fixed and working perfectly. I have also updated the firmware to R1AB013 and am falling in love with it all over again
BobaFett
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Posted: 2005-06-09 00:13
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and we have such bugs in 2005... instead of high quality pix se should try to release fones without such faulties, i dont think thats so hard. wow, i have better reception after an upgrade, it sounds like a bad joke.
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Temanga
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Posted: 2005-06-13 16:45
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Thanks for the replies.

I suspect I'm in denial, but I think it may be a firmware/software issue. E.g. sometimes, the phone will be open with "No network available." on the display and full signal, yet you can still recieve calls.

Now....any clues as to how to update the firmware without the USB cable. (Of course, being a cretin, I have left this in the UK....)
abreikze
Z800
Joined: Jun 25, 2005
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Posted: 2005-06-25 14:48
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HI guys,

It's my first post here and i got the same problem ... I'm just wondring how SE did something like that in the time that V800 expensive mobile phone..
Any solve?????
TeenInvader
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Joined: May 13, 2005
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Posted: 2005-06-29 12:53
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I may think that its just the fault on the phone it self.

My V800 is superb, except that I don't like the branding (Vodafone).
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