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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > O2 K700 Online Update

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Author O2 K700 Online Update
Lembo
Satio Black
Joined: Mar 13, 2004
Posts: > 500
From: East London
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Posted: 2005-01-12 16:34
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We should just work out a time and date and phone o2 to complain.

Bombard them with the subject again maybe?

(....maybe not)
joebmc
S700
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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Posted: 2005-01-16 20:56
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@Lembo

Agree with you there. Just tried to update to the new fw, got the your operator dont support this... blah blah blah.

Worked for r2l

_________________
T68m(i)-->T610-->k700i

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[ This Message was edited by: joebmc on 2005-01-16 19:56 ]
DCUK7
Xperia X10 Mini Black
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
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Posted: 2005-01-16 21:08
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All 4 UK phone operators have blocked the use of the update service now so don't get on O2's back too much. They have done this to stop people complaining about corrupt firmware as a result of the update service and IMO they are right to do so as right now the update service is still buggering up peoples phones.
joebmc
S700
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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Posted: 2005-01-17 14:12
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Well whats the point of SEUS now then?
Lembo
Satio Black
Joined: Mar 13, 2004
Posts: > 500
From: East London
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Posted: 2005-01-17 14:45
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@~DC:UK~
How do you know that?
FuricTrax
W850 black
Joined: Jan 31, 2002
Posts: 261
From: West Midlands, UK
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Posted: 2005-01-17 15:27
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@Lembo

It has been said on a few forum posts around here. I think maybe even someone has a quite from an SE rep somewhere!

It does make sense though eh? I'd like to update my Orange K700i but if it is gonna break some function then I'd rather live with the few bugs that it has and get it done at a service centre or through the CPW.
joebmc
S700
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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Posted: 2005-01-17 18:06
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@FuricTrax
Well I think and the operators should give us the option to do it yourselves, should stick a disclaimer on there saying “this may damage your phone if not done correctly, we advise you take your phone to a service centre, use at your own risk, voda, o2, tmobile and orange will not be held responsible, blah blah blah blah blah…etc
darrengf
T68i
Joined: Dec 21, 2003
Posts: > 500
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Posted: 2005-01-17 19:10
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yes the networks could put a disclaimer on there but who would be the first person to complain when it did go worng. Us!

The networks dont want to be akward, its not in there interest but you have to see it from the point of view. The phone is working so why break it?

Ok yes the firmware isnt upto date and yes your firmware may be buggy but at least you can make and receive calls.

The networks are not stopping you using the update via svs centers just the online update.

Also this is still extremely new to SE (K700i update) so i would hopefully think that shortly that the update service should soon start to work correctly but again you only have to read peoples comments on hear regarding do the latest update to see new problems. So for me not doing the update is better the doing the update.

I would rather take my phone in and get a svc center to update, this is free and norm only takes a few hours. People that dont live near a center can post there phone in to have it repaired.
DCUK7
Xperia X10 Mini Black
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
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Posted: 2005-01-17 20:04
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I have basically been told by a SE support guy that the update service still has problems with firmware corruption thus upgrading to R2AE on SEUS is blocked by the 4 major operators. There is a version of R2AE for all networks but they are not on SEUS, the network operators would prefer it if you go to them or a proper service centre to have that done.

You cannot blame them for doing this. Apparently one of the biggest causes of returns of the K700i has been due to people using the SEUS and having a problem (according to a T-Mobile rep I spoke to).

In short, using SEUS is like playing russian roulette with your phone! Don't do it!
FuricTrax
W850 black
Joined: Jan 31, 2002
Posts: 261
From: West Midlands, UK
PM
Posted: 2005-01-17 20:33
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SE seem to have lots and lots of problems with all types of software!!!
SEUS, Firmware etc etc.

Perhaps they should think about hiring some new programmers
Ewok
K750
Joined: Jul 09, 2004
Posts: 72
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Posted: 2005-01-18 16:25
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"yes the networks could put a disclaimer on there but who would be the first person to complain when it did go worng. Us!"

wrong, nobody, because everybody has had to read, and agree to the clearly marked and easy to read disclaimer first which would be on every page.

I dont believe all networks have blocked it at all, according to Orange they have not blocked it but theres a problem with SE website or something hehe.
funkee_phantom
K700
Joined: Oct 05, 2004
Posts: 64
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Posted: 2005-01-18 18:55
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By the time SEUS is working without corruption and the major networks allow people to use the service it will be more than likely time to upgrade contract phones anyway.

unfortunately with SonyE its good phone concept & design with shoddy firmware and a shoddy (yet could be quite good) update service.

Think phones will eventually go to OTA update so you can update it direct from the network as per

http://www.phonescoop.com/news/item.php?n=1055
fabbers
K700
Joined: Sep 29, 2004
Posts: 10
PM
Posted: 2005-02-09 18:11
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I'm giving this thread a quick bump so that you all know that O2 customers are still suffering without access to the online update
maff257
T68 gold
Joined: Jul 29, 2004
Posts: 6
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Posted: 2005-03-05 12:51
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It now works!! Try it!
fabbers
K700
Joined: Sep 29, 2004
Posts: 10
PM
Posted: 2005-03-10 02:19
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Yeah i know i posted in one of the many other threads.

Battery life greatly improved
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