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O2 K700 Online Update |
neilmusgrove
Joined: Nov 07, 2003
Posts: 19
PM |
Read this from Sony Ericsson this morning, i can't believe it :
Dear ,
Thank you for contacting the Sony Ericsson Call Centre,
With regards to your enquiry, I'm afraid that O2 have indeed banned their users from using our online update service, there is a firmware upgrade for the K700i. If you would like to acquire this upgrade you have to take your phone to one of our service centres. Our main one is:
Hays Techology (Banbury)
Unit 2a,
Appletree Road,
Chipping Warden
Banbury
OX17 1LL
Oxfordshire
01295 662101
[ This Message was edited by: neilmusgrove on 2009-03-10 13:57 ] |
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neilmusgrove
Joined: Nov 07, 2003
Posts: 19
PM |
Spam o2 until they change their minds is what i say! |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
Cr@p!!!! Sigh  |
neilmusgrove
Joined: Nov 07, 2003
Posts: 19
PM |
I have e-mailed o2 to have a go at them for this - i threatened to cancel my contract (brand new you see), lets see what they say. I will update by using the recovery mode method with my friends unbranded one if neccessary but i'd rather do it the proper way. |
savalas
Joined: Dec 09, 2003
Posts: 17
PM |
can you explain the recovery mode for us poor O2 users that may be resigned to using this? |
neilmusgrove
Joined: Nov 07, 2003
Posts: 19
PM |
see this http://www.esato.com/board/viewtopic.php?topic=70023 |
demon-knight
Joined: Aug 31, 2004
Posts: 15
PM |
just emailed 02 to see what the score is, lets hope i get a useful answser.
I will keep you posted |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
I don't know if this is new but it's new to me.
Haven't seen it saying this one before
 |
obry
Joined: Sep 24, 2004
Posts: 3
From: Florida
PM, WWW
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Check this out:
http://forum.gsmhosting.com/vbb/showthread.php?t=161395 |
aenedor
Joined: Sep 03, 2004
Posts: 2
PM |
I did not know about this ban and have already updated my O2 K700i from R1A to R2L |
muffin
Joined: Jul 19, 2004
Posts: 16
PM |
emailed O2 and got the following response:
"Check out the O2 Online Help Centre: www.o2.co.uk/help
Dear David,
Thank you for contacting O2 Customer Service.
I am pleased to inform you that Sony Ericsson's online upgrade service
is available for people with O2 branded phones as well.
For more information regarding this matter, may I request you to call
Sony Ericsson's helpline on 0870 523 7237, option 3.
If you need further information regarding this matter, please reply to
this email. For further details about O2, please visit our online Help
Centre at:
http://www.o2.co.uk/help
Kind regards,
Mukarram Kanjikotwal
O2 Customer Service.
Important: O2 UK eCare endeavour to resolve your query on your initial
contact and "Get It Right". If we have failed to attain the high
standards we set for ourselves please reply to this email placing the
words "Get It Right" in the subject field of your response and we will
deal with your response as a matter of priority.
O2 (UK) Limited, Registered Office: 260 Bath Road, Slough, Berkshire
SL1 4DX. Registered in England No 1743099."
Has anyone tried updating the firmware on an O2 branded phone today?
Will go home at lunch time and grab my DSS-25 and give it another shot this afternoon |
Memzee
Joined: Feb 22, 2004
Posts: 399
From: London, UK.
PM, WWW
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Nope still doesn't work. I get the same messages as the above screenshots, but I think I had them before too. I've rang O2 and they've said they're going to ring me back once they have an answer. |
irchs
Joined: Sep 25, 2004
Posts: 20
From: Liverpool, UK
PM, WWW
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Quote:
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I am pleased to inform you that Sony Ericsson's online upgrade service
is available for people with O2 branded phones as well.
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Can anyone confirm this?!
Jan
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Memzee
Joined: Feb 22, 2004
Posts: 399
From: London, UK.
PM, WWW
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I can confirm... that it's total bullshit. O2 need to get their act together, I'm still waiting for that phone call. If it wasn't National Rate I'd ring them again. |
irchs
Joined: Sep 25, 2004
Posts: 20
From: Liverpool, UK
PM, WWW
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Damn, there was me getting my hopes up.
My first battery charge has lasted ages now... about 5 days... which is good. Can always be better tho, and the new features on the phone with the firmware are very welcome.
When I rang O2, they said take it to an O2 store and they will send it off to be flashed for you, and give you a replacement handset to use in the meantime.
Just a heads up for you 
Jan
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Posted: 2004-09-27 13:46
