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O2 K700 Online Update |
irchs
Joined: Sep 25, 2004
Posts: 20
From: Liverpool, UK
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Also... I will try the update service everytime I charge my phone fully... and of course post back here if it ever works 
Jan
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Memzee
Joined: Feb 22, 2004
Posts: 399
From: London, UK.
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As far as I know, charging your phone fully is just a precautionary measure. I think your phone's memory would be corrupted if the battery ran out half way through the update.
I already have R2L, I had to take it to a Service Centre, it's just inconvenient. Plus I want the My Friends feature. I bought my K700i from an O2 shop when it first came out (June 17th). My cousin bought one on O2 from CPW last week. He doesn't have the O2 theme, or the O2 start up and shutdown .gifs, and he has the original SE icon in the top left hand corner of the Desktop menu, and the My Friends feature.
It just doesn't make sense. |
joebmc
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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When i tired to updated my k700 for the first time the battery was half full and was told by the updated service that the battery was to low to perform the update.
So i just plug in the charger into the dss-25 and it worked.
On o2 buy the way but with minimal branding (just the "connectivity--->o2--->get settings).
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aenedor
Joined: Sep 03, 2004
Posts: 2
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Quote:
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On 2004-09-28 13:07:28, irchs wrote:
Quote:
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I am pleased to inform you that Sony Ericsson's online upgrade service
is available for people with O2 branded phones as well.
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Can anyone confirm this?!
Jan
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Yes, a per my earlier post, my DSS-20 arrived on Saterday the 25th September and I updated my K700i successfully that afternoon.
I have an O2 contract and the K700i was supplied by O2
However, I do not know if my phone is 'branded', dunno what that means acutally. |
irchs
Joined: Sep 25, 2004
Posts: 20
From: Liverpool, UK
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hhhmmm... I think the phone does need a certain voltage to re-program the ROM onboard. I just leave the charger plugged in
O2 branding means you have an O2 theme on the phone, and the O2 screensaver/start up screen etc. And a missing my friends feature by the sounds of it
I am going to try flashing mine now...
Jan
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irchs
Joined: Sep 25, 2004
Posts: 20
From: Liverpool, UK
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Nope, still:
Quote:
| Your operator does not approve the usage of this service for this device.
We look forward to assist you again soon.
Thank you for using Sony Ericsson Update Service! |
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 O2 would save a lot of headaches by letting us use this service.
Jan
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Ewok
Joined: Jul 09, 2004
Posts: 72
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its not just this that makes it rediculous. what makes it even more stupid is the fact that some o2 users HAVE been able to update their phones using it so it isnt fair on the others that cant! |
anlog
Joined: Sep 10, 2004
Posts: 57
PM |
The o2 users that have successfully updated don't have true branding (startup/shutdown logos and menu icons).
I got my K700i in the mail today, and it is o2 branded (sucks for me). A master reset has cleared up a lot of the slowness, but I still want the damn thing updated (and preferably unbranded) ASAP. So far I am really impressed with this phone!
It sucks when you own the greatest SE service utility on Earth (Fighter), and still can't flash this little sucker... |
fabbers
Joined: Sep 29, 2004
Posts: 10
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Dss-25 arrived this morning
Your operator does not approve the usage of this service for this device.
We look forward to assist you again soon.
Thank you for using Sony Ericsson Update Service!
Oh well worth a try, my desk looks a whole lot more stylish now though
EDIT: Email now sent to O2 demanding an answer as to why it doesn't work. If all else fails I'm sure i can rig some kind of spam attack to them with the same question about 1000 times 
[ This Message was edited by: fabbers on 2004-09-29 11:29 ] |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
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If someone can bother to write a letter on this thread we could bombard them with it from different people.
Strength in numbers?
[ This Message was edited by: Lembo on 2004-09-29 12:36 ] |
joebmc
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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Agree we should all right a letter to them!
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buckle247
Joined: Jan 02, 2003
Posts: > 500
From: UK: OXON
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somebody write a simple email, and post it on here, so we can all send them exactly the same message.
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fabbers
Joined: Sep 29, 2004
Posts: 10
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What about an online petition? I'm sure we could get lots of sigs then?
I'll look into it. |
Jools
Joined: May 21, 2003
Posts: > 500
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Direct Line telephone number for O2's Data Support Team is: 0906 895 0504
However, this is a PREMIUM RATE NUMBER, so only call if you don't mind paying 50p a minute, (or your boss doesn't!).
Last time I called, they called me back twice because they couldn't get an quick answer, so they shouldn't leave you on hold for long.
They are definately the people to talk to as they actually appear to know what they are talking about, whereas the frontline Customer Support people only seem to know basic stuff about phone/account usage. |
obry
Joined: Sep 24, 2004
Posts: 3
From: Florida
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That might not be a bad idea. |
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Posted: 2004-09-28 13:17
