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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > Orange UK users and T68m upgrade

Author Orange UK users and T68m upgrade
Nightwind1973
P990
Joined: Jul 08, 2002
Posts: 7
From: Beds, UK
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Posted: 2002-07-08 18:24
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Got my T68m on Orange from CPW last Friday (R3F h/ware, R2A013 s/ware). Dropped into CPW in Milton Keynes today after reading all the posts here, and they confirmed that they cannot do the upgrade.
I've been wondering tho, do Orange actually have any right to stop us from upgrading? After all, I've bought (actually got it free with subscription, but that's not the point) a SonyEricsson phone, not an Orange phone. If SE will upgrade for free for everyone else, how come Orange can stop them?

[ This Message was edited by: Nightwind1973 on 2002-07-08 17:27 ]
RyaN
T39 black
Joined: Jun 24, 2002
Posts: > 500
From: By the hill, Sussex
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Posted: 2002-07-11 15:08
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Nightwind1973:

orange cant do a thing to stop u. they wont know, just go ahead and do it! send it by recorded post to Celestica, they'll install the right software, r2e006 (t68i) thats what im gonna do........

barkythedog
T610
Joined: Mar 25, 2002
Posts: 206
From: Oxford, UK
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Posted: 2002-07-15 06:17
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I spoke to orange again about this last week and i said what the f**k i do to my phone is up to me if i want to smash it up if i want to put different software on it i bloody well can after all ITS MY PHONE and as long as it remains locked to orange what is the big deal,and they are now charging £199 for the t68i and the t68 can be bought for as little as £29.99 on contract so in real terms the f**kers are charging up to £180 for the mms software,at this point the operater i spoke to agreed but he then hung up on me when i told him that i was tapping the conversation
Woof Woof, Never Underestimate The Power Of The Dog
Batch_2002
T68 grey
Joined: Feb 06, 2002
Posts: 52
From: Basingstoke, UK
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Posted: 2002-07-29 11:57
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Not sure which of the 4000 threads on Orange and upgrade to post this to. Those waiting for an official ornage upgrade will be seriously dissapointed, I received this today in regard to the T68m->t68i upgrade (I removed the names):

Incidently anyone know if a service center can tell that a phone is locked to a specific network during the upgrade process? If I send my phone to Celestica and tell them I am on Cellnet how would they know I was lying given that I would retain the SIM and the phone has no Orange makings on it?
-----------------------------------------

Thank you for your mail.

I can confirm that Orange phones are supplied with Orange software
rather than the software supplied by the manufacturer. I can confirm
that we are not able to upgrade that software.

I hope this information assists you.

Kind Regards

XXXXX
Customer Service
bobahiom
P800
Joined: Jul 16, 2002
Posts: 45
From: Hull
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Posted: 2002-07-29 12:53
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I was told it had nothing to do with orange and it was up to the individual service centres if they had the software orange didn't even have a clue when i rang them.Mine took 40 mins at convergence telecom in pocklington.Didn't cost a bean, still under warrenty or orange can kiss my hairy ass.The problem with orange is the left hand doesn't have a clue what the right is doing?Incidently anyone read in the paper bout big companys putting there customer services helplines and stuff in places like india and pakistan for cheap workers and just teaching them to speak really good english?
Finaly p800'd
Nightwind1973
P990
Joined: Jul 08, 2002
Posts: 7
From: Beds, UK
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Posted: 2002-07-30 23:25
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New Update :

E-Mailed Celestica yesterday to find out if the upgrade is possible.

I quote :

"Providing you are not on the Orange network we can upgrade your software free of charge (Orange have not authorised this for customers on their network)."

Looks like Orange have finally nailed the coffin lid shut, and I'm stuck with R2A013 and dodgy T9.....
StormB
T68 grey
Joined: Aug 05, 2002
Posts: 6
From: Middlesbrough
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Posted: 2002-08-05 16:11
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I just rang Celestica on 01952 299000, and the nice lady on the other end on the Ericsson helpdesk said they had no problems with flashing a T68 on Orange to T68i spec. I'm going to send mine off today via Special Delivery.

Guess it just depends who you speak to as to what the answer is..

Will
gazobee
K750
Joined: Apr 03, 2002
Posts: 146
From: Reading, England
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Posted: 2002-08-05 16:57
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Well put @bobahiom@!!!

I really can't see how you can invalidate a warranty by doing a manufacturer approved upgrade.

While they are at it they can kiss my arse too. I'm just about sick to the back teeth with them!!
Back in love with the Big O again!
Bones
T610
Joined: Aug 06, 2002
Posts: 16
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Posted: 2002-08-12 14:11
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@StormB@ - did Celestica do your 'phone? They refused to do mine.
StormB
T68 grey
Joined: Aug 05, 2002
Posts: 6
From: Middlesbrough
PM, WWW
Posted: 2002-08-14 15:21
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I never got round to sending them it :-> (hey, I've got a hectic lifestyle). Though, I thought of one way around it. I asked them if they'd swap the case for a T68i one, and was quoted £30 + VAT.

Now I fancy that anyway, so I'll send them it for that - then they might do the upgrade for me anyway? Maybe?

I just don't want to be without my T68 for too long!
StormB
T68 grey
Joined: Aug 05, 2002
Posts: 6
From: Middlesbrough
PM, WWW
Posted: 2002-08-16 18:30
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Maybe this article means that we'll get the upgrade 'legally' soon?

http://www.theregister.co.uk/content/22/26670.html
New Beetle
Z200
Joined: Jan 11, 2002
Posts: 133
From: NW England
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Posted: 2002-08-16 18:40
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now that sounds cool, I wanna Jap clamshell and I want one now!
scottgrant
T68 gold
Joined: Aug 17, 2002
Posts: 1
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Posted: 2002-08-17 16:27
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how much does it cost to upgrade t68m to t68i?
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