"We are currently experiencing a technical issue with our Call Centre. The problem is limited to Service Support and Synchronisation assistance, options 1 & 3 . Option 2 for sales enquiries is functioning as normal.
If you require your product to be serviced you can send it to our repair centre, we suggest via Royal Mail registered/special delivery, at the following address
Hays Technology Center Unit 2A Appletree Road Chipping Warden Banbury Oxon OX17 1LL
Please accept our apologies for any inconvenience caused."