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Author IMPORTANT to all esato users
b-chill
T39 black
Joined: Jun 05, 2003
Posts: 246
From: The Land of Confusion
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Posted: 2003-06-17 12:30
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Look what i just got from SE Customer care:

Question:
Subject: P800
Product: P800

Opinion: Hi, i'm representing the world's greatest mobile-forum for SE users, Esato.com. thousands of us are using our SE products for hours everyday.
So we would like to hear if you might be interrested in listening to our suggestions of development of future handsets / future firmware releases?
At least, we have some experiences from your products, and therefore, we know what can make your handsets even more popular!
Please E-mail me for an hopefully positive answer.

ANSWER

Hi Jesper

We know your web site and forum (use it myself), and customer feedback is always usefull.

You have quite a lot of users at your foum, so naturally we are interested in your suggestions.

SE would prefer your suggestions in English.
Please mail them to me, and I'll forward them to our development department.

Thanks for a great site.

Best regards,
/Kim
Sony Ericsson Customer Care Center
TheWhizz_68
Apple iPhone 4S
Joined: Oct 19, 2002
Posts: > 500
PM
Posted: 2003-06-17 12:37
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Cool


b-chill
T39 black
Joined: Jun 05, 2003
Posts: 246
From: The Land of Confusion
PM, WWW
Posted: 2003-06-17 12:48
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Listen! this is OUR chance to do something about all the things we don't like about our SE phones.. please post ANY suggestions
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2003-06-17 12:54
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I think this could be a good idea if SE were really going to pay attention.

My only thought is why do we need to create this list in the first place? Why is SE not tracking these great forums and listening to what is being said?

If we create a list now then it really only applies to current phones and what we see could be better now. This list would have to be submitted regularly, say half yearly, to keep up with the latest phones and the current wishes at that time of SE users.
Eva-m00
Xperia Mini Pro Black
Joined: Jun 08, 2002
Posts: 364
From: Liverpool, UK
PM
Posted: 2003-06-17 13:38
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@b-chill

Who voted YOU our representitive?

No offense, but you're not exactly a regular.. Then again I'm not either ^_^.

~Eva

[ This Message was edited by: Eva-m00 on 2003-06-17 12:43 ]
dw
T68i
Joined: Mar 13, 2002
Posts: > 500
From: Sweden
PM, WWW
Posted: 2003-06-17 13:40
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Some wishes are very hard for a company to listen to
for example the leds lots of ppl in the forum have
complained about them most ppl who like them havent said anything
then. Now when the leds are more or less gone alot of
ppl miss them and complains. Who should listen to in this case
and other simular cases?
For bugfinding purposes though this forum would be very valuble
to them. And some other things.
gemini
T68i
Joined: Nov 16, 2002
Posts: 283
PM
Posted: 2003-06-17 13:42
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number 1 on the list

Make phones that work well when they come out

Number 2 on the list

Don't use shit plastics and metal that scratch easy
History = Nokia 3210 > Ericsson T39m > Sony Ericsson T68i > Panasonic gd87 > Nokia 6100
laffen
Sony Xperia Z5 Compact
Joined: Aug 07, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2003-06-17 13:45
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The T68i improvements list was sent to
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM
Posted: 2003-06-17 13:48
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hmmm... looking through that lot I don't think we got many of them did we?
bart
Ericsson T68
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
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Posted: 2003-06-17 13:50
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sending info to the helpdesk on how to make better phones isn't always good. some of them send the info to other company's and will never get the info.
b-chill
T39 black
Joined: Jun 05, 2003
Posts: 246
From: The Land of Confusion
PM, WWW
Posted: 2003-06-17 14:05
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I think at least we can try, cause nothing will happen if we dont!!!
So let's give it a shot


@masseur: maybe you could manage to make a small group of persons in here who will then make a half-yearly report?
@Eva: don't tease me in my hard work to make Se phones better As far as I know, noby has tried this before, am i right? so I wanted to be the first

laffen
Sony Xperia Z5 Compact
Joined: Aug 07, 2001
Posts: > 500
From: Oslo, Norway
PM
Posted: 2003-06-17 14:06
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@bart
That info wasn't sent to the helpdesk..

@Eva-m00
LOL

Please continue here
http://www.esato.com/board/viewtopic.php?topic=30815&forum=2

[ This Message was edited by: laffen on 2003-06-17 13:07 ]
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