| Author |
Bluetooth disconnecting on a call using A200 platform phones (Updated 13/08/08 Temp fix+SE's reply) |
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Finally got a reply from  about the issue. Basically got to wait for a result now.
Dear Andrew,
Thank you for your query regarding the Sony Ericsson C902.
Your case has been passed onto our Technical Team who will investigate your query and come back within 3-5 working days.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
Paul Slinn
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose  |
|
|
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Just had another email from about this.
Dear Andrew Stevens,
Thank you for your query regarding the Sony Ericsson devices.
To allow us to investigate this issue further we require the software versions of the handset you are using.
From the standby screen enter the following key sequence into your handset.
>, *, <, <, *, >, *
Where > is the right directional key, < is the left directional key and * the Star key on the keypad.
Select [SERVICE INFO] > [SOFTWARE INFO]
Please note all information listed in this menu.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
P Fellows
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.
My reply is below:
Hi
Under Software Info on my C902 it shows the following:
R3BH002
prg12041731_GENERIC_
AO R3BH002
EROM: 1200-4341
SEMCBOOT R6A016
LCD SW versions
Main display
Current: 200804080
Camera SW versions
Camera
Current: 1.8
Video call camera
Current: 1.3
ITP SW version
1205-7539 1
Customization
1208-6209 R1A
1204-8246 R3BH002
WESTERN-EURO
Memory card: No file
found
Content version
PA7
Memory card: No file
found
Java SW version
JP-8.3.0
Text revision:
BO
Andy
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose |
carkitter
Joined: Apr 29, 2005
Posts: > 500
From: Auckland, NZ
PM |
Software Info for my V640i:
R1DA038
prg12004926_VODAFONE II R1DA038
EROM:1200-4341
SEMCBOOT R6A013
LCD SW versions
Main display
Current: 200708010
Camera SW versions
Camera
Current:1.7
Video call camera
Current: 3.0
ITP SW version
1200-5136 4
Customisation
1201-9081 R9A
1200-4912 R1DA038
VFE-LIVE-A
Memory card:
CDA102717_32
Content version
PA17
Memory card: R2A
Java SW version
JP-8.1
Text revision:
AA
|
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Have sent yours as well matey 
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose |
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Just received another reply from
Hoping something will be done about it soon.
Dear Andrew,
Thank you for your query,
We have passed your information onto our technical team to look into.
They will be in touch within the next 3 to 5 working days.
Sorry for any inconvenience this may cause
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
Suzanne Middleton
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose |
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Yet another reply from but still nothing to say how to fix the problem.
Dear Andrew,
Thank you for your query regarding the Sony Ericsson C902.
Please accept our apologies for the delay in answering your enquiry whilst we are investigating this issue.
W ehave escalated this issu with our Back Office technical support and are currently awaiting updates.
As soon as we have further information we will contact you.
Thank you for your patience.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
P Fellows
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose |
mikeysyke
Joined: May 28, 2003
Posts: 25
PM |
Hi, I have the W890 and have experienced the same problems. I have tried 3 different Bluetooth headsets but still get random disconnecting during calls. I have a UK T-mobile version and I have updated to the latest firmware but the problem still occurs. I currently have R1FA032 firmware on the device. I also have poor performance using A2DP. With the phone in my pocket it often cuts out during playback which is rather disappointing as this does not happen with my other mobiles. I hope SE can find a solution to this as bluetooth is a fairly basic thing in mobile devices now, and to not have it functioning properly in many of there flagship devices is very bad. I am surprised not many others have complained about this issue. |
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Yet another reply from
Dear Andrew Stevens,
Thank you for your query regarding the Sony Ericsson C902.
Once again please accept our apologies for the delay in answering your enquiry.
the investigation of the is matter with our back office technical support is still ongoing and we are awaiting updates.
As soon as we have further information we will contact you.
Please accept our apologies for the further delay and thank you for your patience.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
P Fellows
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose |
carkitter
Joined: Apr 29, 2005
Posts: > 500
From: Auckland, NZ
PM |
Well my V640i got worse and lost it's USB modem capability as well and a firmware upgrade made no difference, so it's gone back to the service centre (again).
Just today I stumbled across something interesting in a NZ PC magazine about Power Management settings for USB devices. Using XP SP3, in the Device Manager > USB Controllers > USB Root Hub > Power Management > untick the 'Allow the computer to turn off the device to save power' box.
I don't know if this will improve the V640i modem issues but anything is worth a try. I use a BlueSoliel USB adapter for the BT modem connection.
Still no issues with my V800 as a USB or BT modem.
|
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
I use Bluesoliel as well and had the same problems using my K850 (only A200 platform phone I have left now)
Still no reply from about these problems other than repeats of the above email.
Looks like they can't fix it and wont even try and make a half decent fix to the problems.
No more 's for me from now on unless its a Symbian or A100 platform phone.
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose |
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Just got this reply from
Dear Andrew Stevens,
Thank you for your query regarding the Sony Ericsson
Please accept our apologies for the further delay in answering your enquiry whilst we have investigated these issues.
The investigations with our back office technical support department are still ongoing.
However, we would recommend that you perform a software update using the Sony Ericsson Update Service as version R3CA033 has recently been released.
Could you please Update, if available for your handset and advice of the results.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
P Fellows
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
I dont have my C902 anymore so I wonder if anyone could try this new firmware release.
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose |
krtko
Joined: Oct 01, 2006
Posts: 10
From: Slovakia
PM |
Hi,
problem still remain even after update to R1DAxxx. |
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Yes. I don't think any of the current or future A200 platform phones will ever have this problem fixed. I've not had a reply from SE since. Have given up and got rid of all my A200 platform phone's and will never buy another one again. Will be sticking to the A100 platform and symbian phones from now on. |
carkitter
Joined: Apr 29, 2005
Posts: > 500
From: Auckland, NZ
PM |
I've had my 8GB iPhone for over a month now and I have to say it is no better than the V640i. It also randomly disconnects from the internet and I have been told by a Vodafone rep that it is a known fault and to manually reset the phone to solve the problem which does work. However moving from cell site to cell site causes the problem to reappear.
It seems I can't win.
The touch interface is special enough to keep me using the iPhone over the V640i, which now only does occasional modem and Mass Storage duties.
I've spoken to a New Zealand rep who was most rude to me and said he would check for the problem in a V640i they possessed and get back to me which he never did. I have a few choice words for him I can't write here. 
Anyway, I'm not sworn off yet but any future I get (maybe G705?) will be a grey import and not a NZ supplied model. BTW the latest visit to the dodgy service centre 800+ kms away(!) has left the poor V640i with creaky side panels. It now feels like a $2 phone (made worse by the superior iPhone build quality) and it resets when coming out of Mass Storage mode losing its theme and going back to the awful Vodafone shark theme.
I'm so disappointed its come to this, I used to enjoy the V640i so much. 
|
deluded
Joined: Sep 14, 2005
Posts: > 500
PM |
I'm so sorry to hear about that mate. You know, I was thinking the k630 seemed like a good phone to get and I recall asking for your opinion previously. I have since decided to stay with my W810 and perhaps use my Z770 occasionally once I get it replaced.
Of all the things I've lost, I miss my mind the most. |
|
|
Posted: 2008-07-24 13:42
