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K750i Update Problem


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Posted by benjam
Dear all,

If you werent aware before, i was one of the unlucky ones to buy the phone on 02 from day one and also the first to report the crash issue. I now find myself having problems with the update software.

I go through everything and check im doing it all properly but when I get the the final screen nothing happens. Its the screen that says remove usb cable from phone turn off phone for 20 seconds press C and re insert usb cable. Problem is, the update doesnt start after 15 seconds or 15 minutes !! what do i do?

cheers,

Benjam.


Posted by blumx
I have some problems too .. I installed SEUS v1.19 and applied other steps but there is no action to update. I've checked all box and clicked next button then nothing happen. I wonder if SE web site has a problem ..



Posted by dgilmartin
@benjam

I had this problem too, It got me really angry! I found out the answer anyway

Instead of following the Sony Ericsson instructions, by removing the cable from the phone, You have to remove the cable from the PC and leave the cable in the phone, wait the 20 seconds and hey presto, no more problems!

PS: Are you using a Dell PC?

Posted by dgilmartin
@blumx

Sorry I didnt answer you in the previous thread, you have to update the latest version of Java if you are running into applet problems. Click the link to get the update,

http://www.java.com/en/download/manual.jsp

Cheers

Dan

Posted by gareb
@dgilmartin

Done got the same problem maybe that's a solution to take away the cable from the pc first.And I'm usin' a Dell Laptop.Dont know if the trick works 'cause must charge my cell first.


Posted by dgilmartin
Yeah Im using a Dell Latitude so mybe its something to do with the hardware. Anyway, Charge the phone, let us know what happens,

Cheers,

Dan

Posted by blumx
Quote:

On 2005-07-17 20:30:40, dgilmartin wrote:
@blumx

Sorry I didnt answer you in the previous thread, you have to update the latest version of Java if you are running into applet problems. Click the link to get the update,

http://www.java.com/en/download/manual.jsp

Cheers

Dan




thanks dgilmartin, it solved my problem.

[ This Message was edited by: blumx on 2005-07-17 21:32 ]

Posted by dgilmartin
Cool


Oh yeah, where in Turkey are you from? My Aunt is from Alanya, near Antalya.

[ This Message was edited by: dgilmartin on 2005-07-17 21:41 ]

Posted by blumx
I'm from Istanbul, about 900 kilometers from Alanya (maybe more i don't know ) Alanya is really good for holiday but Istanbul is the biggest city of Turkey, biggest and most beatiful (IMHO) . You must see if you don't.

I don't have relatives in Ireland but I wanna see there.

NB: Sorry for small off-topic chat

[ This Message was edited by: blumx on 2005-07-17 22:02 ]

Posted by dgilmartin
Cool, I was in Istanbul Airport, but thats about it. There's not really that much to see in Ireland, Turkey is a lot nicer

Posted by benjam
still nothing, done everything u guys say but no progress on the progress bar !!!

Posted by BOOYAR
I had the same problem. Mine was the usb drivers. When you hold c and plug the phone in windows xp should try and find drivers i was cancelling it but i eventually downloaded them and installed them this way and then repeated the whole thing and bobs your uncle it worked. Can't remember where the drivers were from. Try the k750 firmware overview post (first page)

Posted by thunder1
I have orange k750i and cannot update.
Ive removed all sony software and reinstalled but no joy
i cannot get xp to run new hardware wizard so i can give it the usb drivers.

when i turn off phone and hold "C" the phone boots and i enter my pin but the update software just says "updating" and get egg timer for ever.

Even removed all registry entries.
I remember once getting the wizard but i cancelled it because i thought i had not got the latest usb drivers and since its never ran again.

the only hardware installed is a USB mass storage device.?

getting really peed off now any help outthere??

ps already tried unistall software, and disconnecting usb to pc rather than one to phone (as described in earlier post)


Posted by dgilmartin
Hi Mate,

I dont think you can update your firmware with the Sony Ericsson Update until you debrand your phone(remove the orange parts of the phone) This can be done with Davinci for a cost of around €10. If you search the rest of the forum for debranding your phone, someone will be able to help you,

Cheers

Dan

Posted by BOOYAR
No, you can definately upgrade orange on seus. Because i have. I now have r1j002, no more freezing. Besides, if you debrand you loose the warrenty whereas with seus your still covered. The problem is your usb drivers, but i'm not sure how to upgrade if the wizard doesn't pop up. Any1?

Posted by gareb
@dgilmartin
No it aint no help pullin' the cable out of the laptop first.Been callin' customer support here and they aint got it workin' with SEUS neither.They finally said proberly something wrong inside the cellphone.Bound to go back to the store with it.Thanks y'all anyway.

Posted by dgilmartin
Ok Gareb, it worked for me, I thought it would work for other people.

Posted by cmgangrel
ok 1st time poster here, but i have been reading the forums when i can at work and at home.

I have to admit i have been unable to get Da Vinci to detect my phone as well as SEUS...... tried both methods but each time i plug the phone in, it comes up with the open feature for the memory card, and this is from the phone being turned off as well..... any ideas at all? as i would like to be able to update the firmware (or backwards depending on your point of view) as well as removing the Vodaphone branding that i have on it...... any ideas at all?

Posted by benjam
Like i said before, it doesnt work and ive done everything like thunder1
said in his post. Mines on 02 though and the egg timer doesnt move !!!

Posted by cmgangrel
well finally got it working..... the 'c' that you hold is on the phone itself... (just had to turn it off for at least 20 seconds before hand) then i hand the cable connected in the phone before i plugged it into the pc. There goes my supposed 'intelligence' level that i am meant to have for selling mobile phones for a well known High street chain in the UK... then again i am working with a team that can back me up


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