W580: Key Cracking? - Esato archive

Posted by naruto1
Hi dudes! i was reading that w580's keys craks easily and i don't know if this problem has been solved by SE.

This is the main reason why i still don't buy this awesome phone

Are there any other problems that i need to know? because i don't want to have surprises

Posted by Daedalus85
It's known for cracking, but SE know this, and our repair centre for example (O2 store) are also aware and repair it free of charge.

Posted by naruto1
Which are the keys that crack? the numeric keys? or the menu keys?

Posted by BadBoyTC
Yes the numeric keys crack, on my friends 1,2,3,4,5,6,7 have all cracked in half but are still usable. He's Left(select) key and back key now doesn't work, but can be fixed when taken apart.

Posted by bjorndan
Yes avoid this phone! A friend of mine had it repaired 3 times the last 5 months for cracked keys. She demanded a new phone now and got it refunded. Now she have a W890.