Posted by CyberVisitor
I've had my K550 since it was released. Several times I've noticed that a key stops working. First it was the right arrow. It refused to respond. I restarted the phone and the problem was solved. A week later the "0" key refused to respond. I restarted the phone and it worked again. Same thing has thereafter happened to other keys as well. All problems solved after either a restart or by waiting a few minutes. All other keys work fine wile waiting though.
Has anyone else noticed this problem? It doesn't seem to be a problem with the keys themselves since a restart fixes the problem ... or could I be wrong?
[ This Message was edited by: CyberVisitor on 2007-04-15 16:43 ]
Posted by BobaFett
then its a fw bug. is your fone branded?
Posted by aatuif
Nothing wrong with the hardware...
Posted by tranced
You should wait a new firmware release as there is only one firmware version available(R1JD001)
Posted by G-Izzat
On 2007-04-15 13:33:23, tranced wrote:
You should wait a new firmware release as there is only one firmware version available(R1JD001)
At Wotan server there's a new firmware already. R1KC I think. Don't know what's the improvement though. Better wait for the official firmware to come out on SEUS.
Posted by Coxy
This happens when you have the camera button slightly depressed. Try holding the right side of the phone a little more loosely and you will be fine. It even happens after you flash the phone with W610 firmware.
Posted by tranced
So it's hardware.
Posted by BobaFett
if its hw bug and u have warranty, u should get it replaced by se, no question
Posted by caloblu
I have the same problem with the 4 and 6 keys they usually respond after a few minutes and yes it happens most when I depress the camera button by accident if I start the camera then close it the keys respond immediately, so it leads me to believe its fw
Posted by Residentevil
Have you tried a master reset?
Posted by arien617
If it's random, it's h/w most probably. A loose connection or something.
Posted by Coxy
This bug has been brought up before, as I said earlier it is related to the camera button.
Posted by itz_moi
I had the same problem with my k550i (but then 0-9 *#), I contacted my provider and they sent the phone on repair, when I got it back the problem was solved after I had restarted the phone (by some reason it didn't work right away). It stood in the papers that they had upgraded something on the phone (don't remember what right now). And I don't think I pushed the camera button, I think I would have noticed it if I pushed it in.
Posted by cashi
i have experienced the same problem that some keys doesnt work. I tried to upgrade the fw, but dindt work, i work at electronic shop so i got it replaced (called the other one DOA) but the new phone had the same problem, now i will try to NOT push the cam button...thanks for the hint!
Posted by Sammy_boy
I do wonder if it is something to do with the camera button, I've noticed on mine that it's very easy to have your hand on it when holding it and doing something like texting due to it's position and overly-sensitive nature.
If not, I'd suggest a firmware update, SEUS's latest version is R6B, I updated mine yesterday.
Posted by cashi
I updated the FW for 10hours ago, and i did not expierience any difference, but the camera button is the problem. it works well without pushing that button, but then you wont be able to hold the phone properly. but i wonder if the button aint so sensitive if i had upgraded the fw to a w610? anyone?
Posted by Sammy_boy
I think that particular problem is a hardware one Cashi, I find that camera button is pretty poor - it's too sensitive to being pressed, and yet to actually take a picture you have to press it quite hard.
Anyway, we're getting a bit off the OP's original topic!
Posted by cashi
hmmm... i was really dissapointed cause i made the first phone DOA (dead on arrival) and took a new one from my work, but had the same problem, and now after i've read this its very annoying that i cant hold the phone as i want too...
nah i think its the same topic man, we're talking about the problem with some keys who dont respond because of the camera button.... (well, i am
)
Posted by BobaFett
i would bring it back and ask for a replacement... if i were se, i would recall all k550 and bring out a better built version...
edited
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[ This Message was edited by: BobaFett on 2007-08-02 11:57 ]
Posted by cashi
IF u were se
[ This Message was edited by: cashi on 2007-08-02 12:38 ]