| Author |
K550 problem - some keys not responding (randomly) |
CyberVisitor
Joined: Dec 21, 2001
Posts: > 500
PM |
I've had my K550 since it was released. Several times I've noticed that a key stops working. First it was the right arrow. It refused to respond. I restarted the phone and the problem was solved. A week later the "0" key refused to respond. I restarted the phone and it worked again. Same thing has thereafter happened to other keys as well. All problems solved after either a restart or by waiting a few minutes. All other keys work fine wile waiting though.
Has anyone else noticed this problem? It doesn't seem to be a problem with the keys themselves since a restart fixes the problem ... or could I be wrong?
[ This Message was edited by: CyberVisitor on 2007-04-15 16:43 ] |
|
|
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
then its a fw bug. is your fone branded?
|
aatuif
Joined: Sep 04, 2006
Posts: > 500
From: KASHMIR
PM, WWW
|
Nothing wrong with the hardware...
|
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
You should wait a new firmware release as there is only one firmware version available(R1JD001)
|
G-Izzat
Joined: Nov 15, 2006
Posts: 482
From: MY
PM |
On 2007-04-15 13:33:23, tranced wrote:
You should wait a new firmware release as there is only one firmware version available(R1JD001)
At Wotan server there's a new firmware already. R1KC I think. Don't know what's the improvement though. Better wait for the official firmware to come out on SEUS. |
Coxy
Joined: May 09, 2005
Posts: > 500
PM |
This happens when you have the camera button slightly depressed. Try holding the right side of the phone a little more loosely and you will be fine. It even happens after you flash the phone with W610 firmware.
Feedback (+58, -0) Platinum Trader! |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
So it's hardware.
|
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
if its hw bug and u have warranty, u should get it replaced by se, no question
|
caloblu
Joined: Apr 15, 2007
Posts: 2
PM |
I have the same problem with the 4 and 6 keys they usually respond after a few minutes and yes it happens most when I depress the camera button by accident if I start the camera then close it the keys respond immediately, so it leads me to believe its fw |
Residentevil
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
PM, WWW
|
Have you tried a master reset?
Tough times don't last, tough people do!
Free Tibet |
arien617
Joined: Feb 01, 2006
Posts: > 500
PM |
If it's random, it's h/w most probably. A loose connection or something.
|
Coxy
Joined: May 09, 2005
Posts: > 500
PM |
This bug has been brought up before, as I said earlier it is related to the camera button.
Feedback (+58, -0) Platinum Trader! |
itz_moi
Joined: Apr 10, 2007
Posts: 12
PM |
I had the same problem with my k550i (but then 0-9 *#), I contacted my provider and they sent the phone on repair, when I got it back the problem was solved after I had restarted the phone (by some reason it didn't work right away). It stood in the papers that they had upgraded something on the phone (don't remember what right now). And I don't think I pushed the camera button, I think I would have noticed it if I pushed it in. |
cashi
Joined: Oct 15, 2002
Posts: 28
From: Oslo, Norway
PM |
i have experienced the same problem that some keys doesnt work. I tried to upgrade the fw, but dindt work, i work at electronic shop so i got it replaced (called the other one DOA) but the new phone had the same problem, now i will try to NOT push the cam button...thanks for the hint! |
Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
PM, WWW
|
I do wonder if it is something to do with the camera button, I've noticed on mine that it's very easy to have your hand on it when holding it and doing something like texting due to it's position and overly-sensitive nature.
If not, I'd suggest a firmware update, SEUS's latest version is R6B, I updated mine yesterday.
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
|
|
|
Posted: 2007-04-15 12:00
jay0726 | 
