Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > sony ericsson update service

New Topic Post Reply Add to Bookmarks Posts: New posts 24 hours Hot Top 20 Account: Inbox / PM Login Register   Help Search 12  Next Author sony ericsson update service lodore Joined: Mar 16, 2005 Posts: 9 PM Posted: 2005-03-30 21:00 I was trying to use the sony ericsson update service online for my sony ericsson k500i and at a certain point I got the following error messsage mwcanlas_2003 Joined: Mar 30, 2005 Posts: 17 PM, WWW Posted: 2005-03-31 06:07 HI all estato users! I have a problem also with my SE K500i. when i tried to update my phone on SE website this is the error message i GOT,, >> Your device is not permitted to use this service Your operator does not approve the use of this service with this device. We look forward to assisting you again soon. Thank you for using the Sony Ericsson Update Service! Hope anybody from here can help me. Thanks.. Sebby Joined: Dec 12, 2004 Posts: > 500 From: London, UK PM Posted: 2005-03-31 11:44 As the message says, your operator does not allow the use of the Sony Ericsson Update Service. They may do in the future, but at present, the only way to update officially is at your nearest SE service centre. whizkidd Joined: May 14, 2004 Posts: > 500 From: India PM, WWW Posted: 2005-03-31 11:48 Take it to a service center. Its free under warranty. This message was posted from a T230 dmonik666 Joined: Mar 30, 2005 Posts: 14 From: Midlands, UK PM Posted: 2005-03-31 20:39 yes, do. i highly recommend it coo1k3n Joined: May 04, 2003 Posts: 272 From: Northamptonshire, UK PM Posted: 2005-03-31 20:49 As ive posted previously... I tried doing an update on my K500i yesterday. It came up with a message which was odd. So i called the Sony Ericsson Support number, they've confirmed that there's a problem and they have informed the Sony Ericsson website team. He said that they'll contact me to let me know when it's up and running. So if your getting error messages (not restricted service messages) don't fear . [ This Message was edited by: coo1k3n on 2005-03-31 19:50 ] Sebby Joined: Dec 12, 2004 Posts: > 500 From: London, UK PM Posted: 2005-03-31 22:02 @ coo1k3n I think that may be a "standard response". I was involved in an email conversation with SE for about 6 weeks as there was a problem with updating the K700i on Orange using the SEUS. Their final response was that it's impossible to find the cause. Now I have unbranded and I am so pleased. Residentevil Joined: Feb 29, 2004 Posts: > 500 From: Raccoon City, USA PM, WWW Posted: 2005-03-31 23:12 Update service over the internet is a hit or miss. Sometimes it will even make your phone useless. Tough times don't last, tough people do! Free Tibet coo1k3n Joined: May 04, 2003 Posts: 272 From: Northamptonshire, UK PM Posted: 2005-04-01 15:30 It's back on-line, got an email sayin that the Sony Ericsson team are working on it, seems like they have cuz i've finally updated . Get updating to those who havent . [ This Message was edited by: coo1k3n on 2005-04-01 14:31 ] [ This Message was edited by: coo1k3n on 2005-04-01 14:33 ] Orange K500 Joined: Apr 04, 2005 Posts: 24 PM Posted: 2005-04-04 23:07 Probs using SEUS from UK - enter all details battery charged etc and click next, window blanks and text at bottom of explorer says Applet Started but nothing happens. Tried stopping Firewall, Privacy etc but no luck Any ideas??? Sebby Joined: Dec 12, 2004 Posts: > 500 From: London, UK PM Posted: 2005-04-04 23:41 @ Orange K500 Try updating to the latest version of Java. Go to www.java.com and click the "Java Software Download" button. Let us know how you get on. [addsig] Orange K500 Joined: Apr 04, 2005 Posts: 24 PM Posted: 2005-04-05 10:09 @ sebby cheers - updates Java and works fine now updated from R2Y / 3.9 to R2AE/ 3.10 camera software Still cant access the shortcuts menu - think Orange have customised phone to disable them. - why? Sebby Joined: Dec 12, 2004 Posts: > 500 From: London, UK PM Posted: 2005-04-05 11:24 @ Orange K500 I'm glad you got it sorted. You're absolutely correct about Orange disabling them. I didn't realise how much Orange ruin the firmware until I unbranded my Orange K700i about a week ago. It's so much better now! [addsig] Orange K500 Joined: Apr 04, 2005 Posts: 24 PM Posted: 2005-04-07 22:42 SEBBY how do you unbrand SE phones - is it like unlocking or is this separate A bloke down the car boot was charging 10 quid to unlock but I didnt ask (know) about un-branding any advice welcome... orange k500 digitigger Joined: Apr 05, 2005 Posts: 9 PM Posted: 2005-04-09 11:22 i am trying to get my phone debranded, have the software, the credits, a dss 25 with the patch installed (i think) but it still wont work, phone is now dead. any suggestions? Access the forum with a mobile phone via esato.mobi 12  Next New Topic Reply