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Author Three predicted to buy O2 in 2014
XperiaJunkie
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Posted: 2013-11-17 11:10
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@Bono here in Newcastle 4G launches on the 19th of this month there has been a fair bit of network down time to be honest with a fair amount of customers complaining about lack of service. This has been the norm in every city that has 4G the transition was never going to be faultless but we didn't expect this much downtime for example in my postcode customers including myself have been without a decent service by that I mean getting dropped calls and virtually non existing 3G for around 3 weeks. So as you can imagine working at an O2 store lately hasn't been much fun fingers crossed it all gets sorted on the 19th.
[ This Message was edited by: XperiaJunkie on 2013-11-17 10:16 ]
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Bonovox
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Posted: 2013-11-17 12:13
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Oh yeah can imagine people coming in complaining bur what can you do?? Maybe networks should have not switched on 4G till the coverage was wider. @Del normally 24 hours these days for porting numbers but do it on a week day as you can wait all weekend if you do it on a Friday. It's also down to T Mobile how fast they release the number.
Phone?? What phone??
XperiaJunkie
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Posted: 2013-11-17 12:33
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A PAC code is normally a 1 working day transfer from the day your new network receives it however the cut off point is 4pm that day then its the next working day after that. Weekends and bank holidays dont count so @MissUK unless your PAC code was received before 4pm on Thursday it will be Monday before it transfers. Hope this helps
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Bonovox
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Posted: 2013-11-17 15:58
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When I moved my number to Three a while ago it took 48 in total. It also depends on other networks as with Three I had it transfered next day they are quick.
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Del
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Posted: 2013-11-17 23:42
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Cheers guys I just need to find the time to do this lol
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Bonovox
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Posted: 2013-11-18 00:02
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Just think back to the days when it used to take 28 days transferring your number. Don't know why they don't do it here but transferring your number in Ireland can take 2 hours
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Miss UK
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Posted: 2013-11-19 01:31
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Move to 3 early in the week if you can cos they stand around eating biscuits at the weekend
I got my Sim Friday sent the Request to move from EE to 3 via there online form late afternoon
and they only sorted it out after 5pm as of yesterday (Monday) lol

they do update you of the process so you will get a date and time of when you will be
transferred


EDIT Ps. I Phoned Orange within 30 days to give them notice the poor Irish woman couldn't match "3's"
£12.90p Sim Only plan and rather then try and push me onto something else she just gave me my PAC Code
there and then over the phone

just remember you need to give them 30 days notice to get your pac code and you can move
[ This Message was edited by: Miss UK on 2013-11-19 00:37 ]
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Bonovox
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Posted: 2013-11-19 02:57
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Orange network and an Irish customer service agent?? They're all in India. I had my number transfered to Three in 24 hours in all but sometimes the other network can drag their feet releasing the number.
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Miss UK
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Posted: 2013-11-19 05:02
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Orange have a varied CS team there not all from just
Say India lol ... I've spoken to loads of English staff throughout
The time I was with them

They did take there time transferring me, I'm sure when I moved
From O2 to Vodafone some years ago it took less time even!

Oh well I'm done now

What's the scoop on Virgin Media's data I noticed they have
A unlimited everything £15 sim only plan too however they
Don't support the iPhone and never have lol

Is the data really unlimited or is there a cap?
Anyone used there service
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Bonovox
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Posted: 2013-11-19 05:25
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It was more than likely their retentions team in Bristol as that's where Orange are based. Regarding Virgin they do unlimited data on contracts but they were ridiculed earlier this year for capping speeds to 2mbps. I have a friend Lisa who works for them
[ This Message was edited by: Bonovox on 2013-11-19 04:31 ]
Phone?? What phone??
Del
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Posted: 2013-11-19 07:45
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@Miss UK thanks for that I've already spoken to T-Mobile about there tariffs and dodgy network service where I live now and I was offered 2000mins, unlimited data and texts on a sim only plan for 12 months for £19.50 pm which isn't that bad I suppose but when I spoke to an engineer on the same call about there service he told me to either buy a a signal booster for £105 or leave lol I don't think they want to keep their customers.
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Miss UK
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Posted: 2013-11-19 14:02
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Probably was Bono the thing with Orange is you dunno
Which department u sometimes go to there options are pretty
Annoying lol

Those speeds aren't good then on Virgin :|

@ del, how much for a signal booster? Vodafone sold me
One of those for £20 when I was with them I still have it somewhere!
You should just get your PAC and come to 3 that £15 30 day plan would be good
For you it also has tethering

I got round to setting up my online 3 account this morning
Make sure ur phones are set to your current phone ppl
So you will get the 4g settings

I noticed that when it put my 3 sim in my iPhone the 4G
Toggle disappeared lol I'm like woot
An "Apple" a day keeps the Doctor at Bay!
Bonovox
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Posted: 2013-11-19 18:42
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I am on the One plan now with tethering and using it on my pc is fast and reliable I have a full 5 bar signal on Three in my house Telling someone to get a home signal booster is appalling I have NEVER once had bad service from Three & they have always called me back when they say they will,are friendly & if you are calm and speak CLEARLY your ok with them. But still sometimes they do sound like robots and like they are reading off a script. Coverage for me has been great most places & as I said the network is rarely down unlike O2 & when it is it has never been for long. Only once was the mast in my area down for about 4 days but they were upgrading it so my signal dropped but they always informed me!!!!!! Great network Three!!!!!!!!!!!!!!!!!
Phone?? What phone??
Bonovox
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Posted: 2013-11-19 21:25
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http://www.three.co.uk/Discover/Built_for_internetting?site=d

@MissUK aswell as Birmingham it says Dudley and surrounding areas too in December I look forward to using 4G on my pc tethering
[ This Message was edited by: Bonovox on 2013-11-19 20:29 ]
Phone?? What phone??
Bonovox
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Posted: 2013-11-22 08:11
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http://google.com/newsstand/s/CBIw2rmO6A0

Virgin now offer I phones
Phone?? What phone??
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