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Forum > Network operators > Europe > yet another "unlimited" data discussion - was: whats wrong with o2 retentions

Author yet another "unlimited" data discussion - was: whats wrong with o2 retentions
fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Posted: 2009-11-10 02:30
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Yep on a contract.

18 months (7months in), 600 mins, 1000 texts, unlimited internet.

In the paperwork that came with it it just states fair usage, with no mention of any limit.

Youtube, MSN, emails loadsa browsing, I would use BBC iPlayer but O2 don't support streaming it.
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Posted: 2009-11-15 12:39
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OK so on Thursday I get a warning letter sent out from O2 telling me I am excessively using the data and that if it continued I would get another text and would be cut off from GPRS, yesterday my data was cut off without any text messages from O2 so today I rang them, I have "excessively" used 250MB yes you read that right 250MB not 250GB or 1GB or 750MB 0r even 500MB but I have been cut off for using 250MB in one whole month, which according to O2 is 50MB over my limit on my "unlimited" data plan.

So I asked, seeing as there is a limit on my "unlimited" data plan can you provide me with a way of checking how much data I have used each month as there is no way to check via the web or by sending a text to 21202 as that doesn't include data, she replied "no sir, there isn't...." so how I am supposed to check I am keeping within to 200MB limit if I cannot find out from O2??

She then went on to tell me I must be careful these next 2 months as it could lead to being permanently cut off from data, so I told her O2 had best be careful as I will be ringing Oftel and Monday and asking how they are getting away by selling "unlimited" data plans with limits and no way of monitoring your own usage.

It would be far better if they played straight and sold the bolt on as a 500MB limit, with the next at 1Gb then 3Gb and so on, as had I have known beforehand there was a 200MB limit I would have shopped around before signing a 12 month contract with them. 2 months in and I'm already regretting it.....
Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2009-11-15 13:48
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This is wierd. What are you using to use that much data anyway? I see your point on it not being unlimited
Phone?? What phone??
imazz
C702 Speed Black
Joined: Sep 13, 2005
Posts: 142
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Posted: 2009-11-15 13:50
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@nanu while reading your post I thought you must be on PAYG. reading further I see you are actually on a contract. You can see your data usage online, it is in the recent usage section.
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
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From: Warrington, UK
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Posted: 2009-11-15 14:05
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On 2009-11-15 13:48:00, Bonovox wrote:
This is wierd. What are you using to use that much data anyway? I see your point on it not being unlimited



That much? LoL it's only 250MB.......... I use twitter, email, spotify, you tube, BBC iPlayer and I upload some photo's to Flickr other than that not much!

O2 asked me if I had been downloading movies, all because I am 50MB over my limit, that's 1 album of music at a decent quality.....
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
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From: Warrington, UK
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Posted: 2009-11-15 14:09
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On 2009-11-15 13:50:42, imazz wrote:
@nanu while reading your post I thought you must be on PAYG. reading further I see you are actually on a contract. You can see your data usage online, it is in the recent usage section.


Ah yes I've found it now matey thanks for that! pity O2 couldn't point me to that page.......
fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Posted: 2009-11-15 19:10
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How on earth do you get BBC iPlayer to work on O2 ???

Mine always asks for a WLAN connection as it can't support yada,yada,yada.

If this happens to me I will be going Oftel as well, and I would think BBC Watchdog would probably be very interested as well.
larry 68
Satio Red
Joined: Nov 09, 2007
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Posted: 2009-11-15 19:21
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you can get into iplayer via wap but cant watch anything lol
V helpful when no wifi available, NOT
Bonovox
LG G4
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Posted: 2009-11-15 19:54
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I will say though when i was on pay and go it was 500mb per month with bolt on @ £7.50. That was a year ago.
Phone?? What phone??
Greggy
T68 gold
Joined: Feb 04, 2004
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Posted: 2009-11-15 20:17
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theres several apps that just wont work with o2 payngo. yet work ok on contract.

This message was posted from a WAP device
etaab
Nokia N8
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Posted: 2009-11-16 00:13
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On 2009-11-15 13:48:00, Bonovox wrote:
This is wierd. What are you using to use that much data anyway? I see your point on it not being unlimited



But thats the whole point. You dont have to use sites like Youtube which stream large amounts of content to you, simply browsing a couple of webpages can quite easily use up 200mb in an hour of browsing. The other day i wanted to check out a playstation 3 game review on gamesradar. By the time i found the review by going to the main site, then clicking on the link, reading the two page review (not watching the videos or making screenshots bigger) i had used 5mb.

5mb in 3 webpages. Thats one big chunk of the 200mb gone in a 5 minute browse time. 200mb is a poor amount of data for any plan nevermind anything mentioned as unlimited. So is 500mb. 3gb even.


O2 havent a clue.
Check me out on Instagram ! search for etaab !
Bonovox
LG G4
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Posted: 2009-11-16 00:54
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oh dear. Perhaps 3UK or another network is in order for better data
Phone?? What phone??
fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Posted: 2009-11-16 06:24
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I think 3UK and Vodacrap support BBC iPlayer streaming.
fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Posted: 2009-11-19 21:07
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So how did you get BBC iPlayer to work on O2 ????

I have had no luck at all.
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
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From: Warrington, UK
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Posted: 2009-11-19 21:09
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On 2009-11-19 21:07:01, fluke9 wrote:
So how did you get BBC iPlayer to work on O2 ????

I have had no luck at all.



I just open up BeebPlayer select a programme I want to watch and click play..........
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