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My SE w890i is giving me headaches.any help? |
goahead
Joined: Jun 25, 2008
Posts: 13
From: Romania
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Hello
As you allready know (from my last post) I have an unbranded SE w890i and now it is giving me some serious problems. I use this phone for my work also and I talk about 40-60 mins a day and sometimes I just lost the call. I mean, when I make a call, after a few minutes of talking, the call is lost. The signal appears to be fine - it shows full strength. I tought that the other persons phone is the problem but I also have problems when I'm calling other people like my girlfriend or someone else..I have my old k750i and I never had calling issues like this before. I tought that maybe my SIM-card /network has problems but this isn't the case because i'm on orange network and my company is on vodafone. And also I need to mention that, when I send text messsages, sometimes i get the error "message delivery failed. Retry?" I have some messages that are still in my outbox (undelivered messages) and I cannot send them from there..I click on the "send now" and nothing happens.
I really need to know..is there a problem with my phone? Should I send it back to the shop? When I bought it, I had no problems like this. Maybe I didn't used it so much like I use it now. I don't know. This happened just lately. I disabled the 3g network from the day I bought it because I tought that maybe this will solve my issue but it didn't..also, I still have the little "E" icon near the signal bars..why do I have that? I mean..I'm in GSM only mode. Could this be the problem? How do I disable that? Sorry for my dummie questions but I really don't know what else to try..
Thank you in advance
Rob |
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jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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From your description it does sound to me as though it is faulty. Before sending it back you could try using the update service on the  website to update the software on the phone to the latest version. If it still has the faults after that then I would take it back to where you bought it and get it repaired under warrenty.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
goahead
Joined: Jun 25, 2008
Posts: 13
From: Romania
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Hello jcwhite_uk and thank you for your fast reply.
I tried to update the firmware version via SEUS but when I get to the update section, it says that I already have the latest version. My phone has the R1EA033 software version. Is this really the latest?
I just hope that my phone is not faulty because I bought this phone from an online-market (about 500km from my place) and it would be difficult to send it back..and to get it back also..can you please tell me what that little "E" icon is near the signal strength bar? Can I disable that?
Thank you
Rob |
Ranjith
Joined: Dec 07, 2004
Posts: > 500
From: Saudi Arabia/India,Cochin
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i have not used the phone in question...but i guess E stands for edge(Enhanced GPRS).
im not sure at all.and if it is its basically a faster data transmitter to the web than GPRS.
I  ESATO I W1i  T20,T65, P800(2x),K800,Z300,  800, 850 (2x),P1i(with WALKMAN) |
goahead
Joined: Jun 25, 2008
Posts: 13
From: Romania
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On 2008-07-29 15:41:23, Ranjith wrote:
i have not used the phone in question...but i guess E stands for edge(Enhanced GPRS).
im not sure at all.and if it is its basically a faster data transmitter to the web than GPRS.
Hello Ranjith
Could it be that this EDGE thing causes troubles with my calls? I can't disable it, can I? I just tried to send an sms text mesaage to my girlfriend and it was unsuccessful..it landed in my outbox folder. I have full signal strength... I don't know what else to try.
Please guys, help me out with this :|
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c_vignesh
Joined: Aug 16, 2004
Posts: > 500
From: TamilNadu,India
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AFAIK : EDGE or GPRS can't interfere with your calls / sms ...i think its better u get ur phone to a service center
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bluechips
Joined: Oct 25, 2004
Posts: 126
From: Weymouth, MA
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maybe you activated something. try to look from settings, data communication, sms access and preferred service. they should be circuit switched and PS & CS. |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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I have similar problems with MMS on my O2 branded K800i with messages. Quite often with full 3G signal or GSM i get sending error messages try again but it never sends. I then have to try hours later. Could be combination of network and phone problems. |
jakontil
Joined: Jun 28, 2004
Posts: > 500
From: Changi, Chatswood, Cikarang
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mine is unbranded, but i always failed to make video calls, whereas, video calls made to from other devices won't trigger any problem 
don't know why?
I capturing sexy women on the beach  I This message was posted from an iphone |
goahead
Joined: Jun 25, 2008
Posts: 13
From: Romania
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I tried everything but the problem is still here..I can't text everytime I want, I can call but sometimes when I want to make a call, when I'm trying to call a number, the call just ends without any notice. It is really weird. I think I tried everything, first thing I will do today is to call the shop and tell'em about my problem. I need to send it back to the shop and they will send it to the SE service I guess..hopefully they will fix the problem.
Thank you for your help and time guys, I really appreciate it
Rob |
emzee_ali
Joined: Mar 02, 2008
Posts: 89
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Hey Buddy!! Try updating the software now...There is a new firmware available now. The version is R1FA035. It might solve ur problem. |
goahead
Joined: Jun 25, 2008
Posts: 13
From: Romania
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There is a new firmware..maybe this will solve my problem..thank you. I will update the firmware I see it can do it now but before I do that, I would like to backup my text messages also. I have the latest PC Suite installed and if I go to the "Backup & Restore"secion, I can only see Contacts, Calendar, Tasks, Notes and Bookmarks. Why can't I backup my text messages? How can I backup my text messages (inbox,outbox) via PC Suite?
Thank you very much
Rob |
jigonx
Joined: Oct 16, 2007
Posts: 327
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On 2008-07-31 11:18:18, goahead wrote:
How can I backup my text messages (inbox,outbox) via PC Suite?
selecy all your messages - right click - save as..txt files
or simply u can use "My Phone Explorer" (MPE) to back up your messages.
u can upload your saved messages from PC back to phone using MPE too  |
goahead
Joined: Jun 25, 2008
Posts: 13
From: Romania
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On 2008-07-31 12:24:31, jigonx wrote:
On 2008-07-31 11:18:18, goahead wrote:
How can I backup my text messages (inbox,outbox) via PC Suite?
selecy all your messages - right click - save as..txt files
or simply u can use "My Phone Explorer" (MPE) to back up your messages.
u can upload your saved messages from PC back to phone using MPE too
Hi jigonx
This is exactly what I want o do. To save my text messages and to restore them after the firmware update. I can't do that via. Pc Suite, can I? I selected all of my messages but I can't restore them (copy/paste) So, I need the "My Phone Explorer"software to do that. I will ask google for it. I  just hope it's not shareware.. Now I'll update the firmware..I just hope it will do just fine without any issues and I hope this will solve my problems I am having. Wish me luck :-|
Many thanks for the fast reply
Rob |
goahead
Joined: Jun 25, 2008
Posts: 13
From: Romania
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Ok friends, I just want to let you know that I did it..I updated my phones software to the latest, R1FA035. Everything went just great. I restored my contacts and tried the phone, made some calls and everythings seems to be fine so far (knocking on wood).
But if the problem presists, I will send it back to the shop. I'll just wait now and see what's happening..
I want to thank you all again for your patience for explaining me everything..I am new at this stuff and this was my first software update I ever made for a phone and..well..seems it's all good now
Thanks guys!
Rob
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Posted: 2008-07-29 14:37
ESATO
T20,T65, 
800, 
