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Thread For UK Users II |
evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
warm kev.. very warm
[addsig] |
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Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
Quote:
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On 2003-05-30 19:03:17, Eleventy7 wrote:
i take it ur talkin bout the company that axed staff by text? or was it aimed at us?!
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It was aimed at the firm, but now you mention it.... 
Why was Ed in Leeds again?
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Eleventy7
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
PM, WWW
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arse bastid ntl connection died so got no tv or internet at mo..
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evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
they're bastids for doing that! i bet they are flashing ur set top box m8.. it happened to me last week remember in the middle of freelancer...
[addsig] |
mhorton
Joined: Jan 13, 2002
Posts: > 500
From: UK
PM |
I got fed up of them doing that so I went to Sky, They only seem to do it in the early hours of the morning.
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evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
to be fair they have only done it twice in 12 months as far as i know. and tbh i think my £90 a month ntl bill is very reasonable
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[ This Message was edited by: evoke on 2003-05-30 18:59 ] |
iyan
Joined: Dec 27, 2002
Posts: 27
PM |
:-o
This message was posted from a T39 |
Eleventy7
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
PM, WWW
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sorted now, dunno wot happened but all working fine now, first time ive lost the net connection ever i think
edit: How dodgy are you?
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Mornin.
[ This Message was edited by: Eleventy7 on 2003-05-30 19:25 ] |
mhorton
Joined: Jan 13, 2002
Posts: > 500
From: UK
PM |
Some people have loads of problems with there internet connection with NTL. I take it you dont
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Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
 Years in prison: 15.5 Potential fine: £7000
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mhorton
Joined: Jan 13, 2002
Posts: > 500
From: UK
PM |
I know what your on about Eamonn,
I think I got 110 year in prison and a £8000 and posible death sentence, Don't know how I got that though
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evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
kev u were saying how calm i was about my site the other day.. today i lost my patience in respone to having my help desk queury deleted:
THIS IS REGARDING BARGAINHOST IN CASE ANYONE STUMBLES UPON THIS WITH VIA A SEARCH ENGINE REQUEST
"Are you deleting them? Am I annoying you by asking the status of my site as it's been down for 9 days now? I mean I send 1 email a day to see what is happening, as there are only rarely updates on your site. Most of my submissions don’t get answered and now they just seem to get deleted.
To be honest this whole thing is depressing me now. I wanted so much for your hosting service to be OK. Just ok not non-existent. I cannot afford to move hosts and lose all the money I have paid you in advance as I have children to look after.
I expected at least some support and i would have continued my subscription with your company if I got at least a little but as it is its non existent along with my site (which when up is down at least daily) and it's is only recently you have even bothered answering any help desk questions (i give you credit to answering them for the last few weeks at about a 30% success rate) but before that I NEVER got a response.
Now you may think I’m moaning but look at it form my perspective... I pay you for two years hosting and receive this:
a site that is constantly down
a site that has been hacked
no support whatsoever
and now no site at all
What would you be thinking in my situation? You would probably be a lot more upset than me!
It wouldn't be so bad if you supplied regular updates to the progress of the server and site restoration but 3 updates in 9 days is not sufficient i think.
You should at least tell your customers the truth. There is no point in saying the site will be back up in a few hours only 6 days later to still be waiting - it's called managing your customers expectations. all you do by not telling the truth is anger your customers even more than just letting them know the real situation.
All I can say now is that there is no way on gods earth I can ever recommend your hosting service to anyone as the service is truly disgraceful. I have been patient for 9 days (7 months if you count the total lack of support).
I don’t expect the earth forum you just my site to actually be online.
Rant over but I couldn't help it after seeing my questions are deleted without response and I know this wont make a blind bit of difference as you have my money but it may provide food for thought.
Have a nice day because I’m not
Ed Merry"
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[ This Message was edited by: evoke on 2003-05-30 19:59 ] |
Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
They deserve every bit of that mate! How do you know that they deleted your e-mails?
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arfur
Joined: Aug 11, 2002
Posts: 23
From: St. Albans UK
PM |
go get em!
"That's the end of that suit!" |
evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
ta.. eamonn i submit my questions to their help desk which i can view but also get an email if they reply as well as viewing online.. all my last questions have been deleted including the last one
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Posted: 2003-05-30 19:22
